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Black Lion Trading company

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

No one knows when the TP problem will be solved. But one thing I know, after this game released, mac players has been affected by different kind of bugs which severely ruin playing experience. Each time new patch released, mac players are the first to bear severe problems, for example, crash and broken TP. Unfortunately, solutions always came late. It makes old problem solved, but new problem appears.

So, I am quite sure something “new” is waiting for us on 15/4.

“Additional new, but yet thrilling features, exclusive to mac clients. Coming soon on 15/4/2014”

ty Dothl Lai!

My sarcasm radar is beeping wildly. Feel like defending for Anet?

Black Lion Trading company

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Honestly if you guys want to leave the game it affects no one. Me personally, it was my birthday April 11th and was quite excited about a fix for the trading company bug on said day. However, I am also a Computer Science major, and I understand the difficulties in bug tracking. You can’t expect them to just fix problems. It’s called support because they are trying to help, they aren’t called fixers. Give them time and a fix will come. I understand the mac side has “received little help,” but it’s understandable, the PC side of this game came first, naturally there will be more support for that client. I love this game, and I am not going to leave it just because of a small bug that will soon be fixed. Just my take.

This exactly. I’m a Game Design major, and earlier this week, I was in the same boat as everyone else; I kept complaining, and tried every fix possible UNTIL someone from Anet confirmed that they know there is a problem and are working on it. At this point, that is the best news we could ask for. And yet, no one wants to read the nine pages of comments, so I somehow get bashed by telling people they are working on a fix. I haven’t been able to sell stuff for days, just like all of you, and yet instead of complaining that the fix still isn’t out, I did other stuff and check back on here every now and then.

So you are saying, the others are taking things for granted and we should start appreciating Anet’s effort in fixing the issue? I think you are not getting the problems right here. Few issues:

1) We all have paid for the game. What Anet is doing here is that, they prioritize PC fixes with money and resources earned from the Mac community. Is this a Ponzi scheme?

2) If Anet isn’t 100% sure about any hotfixes, please do not dish out any dates and time . Just say you don’t have anything ready to be released yet, and let the community continue to bash the issue. Guess what? Anet is already used to it. So there’s no reason to make things to sound promising.

3) Mac beta my butt. Anet is somewhat resembling the software company I used to work for, which repackaged their old products and then released to their clients and claimed it was something entirely new. Resemblance? Both are not originals but yet claimed to be one

So please, don’t ask the community what their top 5 wishes are. Better get your hands on improving your firm’s QC before even talking about anything else. It is one of your firm’s responsibilities after recording the revenue from the mac community because WE HAVE PAID FOR YOUR PRODUCTS. It’s a Golden rule or close your company.

(edited by Dothl Lai.5829)

Black Lion Trading company

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

No one knows when the TP problem will be solved. But one thing I know, after this game released, mac players has been affected by different kind of bugs which severely ruin playing experience. Each time new patch released, mac players are the first to bear severe problems, for example, crash and broken TP. Unfortunately, solutions always came late. It makes old problem solved, but new problem appears.

So, I am quite sure something “new” is waiting for us on 15/4.

“Additional new, but yet thrilling features, exclusive to mac clients. Coming soon on 15/4/2014”

Black Lion Trading company

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

4/11 morning a hotfix will be released? Well, 4/11 my butt.

Client Crashing

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Ticket submitted.

Client Crashing

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Within 3.5 hours after updating the latest patch, I think the client has already crashed for no less than 7 times, or in other words crashing every 30 mins on average. So Anet has decided to introduce a new bug to the mac client every month along with the new game updates? The FPS issue was fixed on Feb 18th, and now introducing another critical bug exactly one month after….. seriously?

Client Crashing

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Screen shot added

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Client Crashing

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

After updated to the latest patch (3/18), my game client has been crashing quite frequently, especially in WvW. Anyone having the same problem?

I’m using a mid-2013 27", 8GB RAM iMac

(edited by Dothl Lai.5829)

Client will NOT launch! Someone help!

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Perhaps oftentimes might be more appropriate.
Just deleted the folder again, and tested the TP.
1) Only half of the gem store contents loaded up. Buy Gem button didn’t work.
2) Currency Exchange page didn’t load up.
3) Trading post didn’t load up.
4) Sell on Trading post didn’t load up.
5) Transactions kept loading forever.
6) Finally the only kitten tab that works is the Pick Up.

Seriously Anet, what’s the problem?

Client will NOT launch! Someone help!

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Similar issue to me. So often when I get the “TP not loading” bug, I restart the game, and it sometimes crashes on its own at start up. Even when it loads, I get a black screen afterwards. Seriously, I’m so sick of the TP bug, the client crash bug, and having to delete the folder in Application Support every time.

Look at the attachment….wth

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(edited by Dothl Lai.5829)

Request for compensation in Lagging World

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

^ I second that, because…. I’m making one and getting 500 Wvw badges is my last step!!!

fps drop with patch

in Account & Technical Support

Posted by: Dothl Lai.5829

Dothl Lai.5829

Same happened to me. I’ve been getting this drop in fps basically when there are more than 20 people around. It’s like watching powerpoint slides.
1) Large champions event like the Teq or Karka queen is impossible.
2) Wvw is unplayable.
3) CoE P3 destroyer room, lag like hell.
4) Zerg farming is also impossible.

I hope Anet is taking a serious look at this issue and not taking the voices of mac users as jokes. It really hinders my progress of making my legendary, as I need Wvw for the badges and karma T.T