Guild Wars 2

We’ll just have to keep bumping this thread until we get an answer or better still it gets fixed!

aspirine.6852:

I’m red, I get to play with vabbi’s \o/

I’m one of the people you get to play with then

The same thing is happening to me too.

I hadn’t used my Mesmer in quite a while so thought I’d spend some money (almost 40g) getting new armour / weapons / trinkets so I could use her WvW.

Obviously I was unaware of the bug otherwise I wouldn’t have bothered.

Please Anet, let us know when this issue will be fixed!

That video really made me laugh!

I started to have this problem a couple of days ago and now it’s happening to my son.

Husband’s game crashes upon opening TP.. all these problems have only started to happen since last patch.

Uninstalled – reinstalled game etc but still no change

My husband is having the same problem too

I’m able to log in now, don’t know how long for though!

I can’t log in either. I’m on Vabbi

EDIT: game did download the new update though

PaxTheGreatOne.9472:

I just want to be very short about this. I have been an epileptic for 15+ years now after I suffered minor brain damage because of trauma and I have fotosensitive epilepsy.

Where:
In the Colossus fractal above lvl 30 (31,32) I’m noticing white flashes during the endboss fight. These flashes are triggering a minor seizure (partial seizure).
This is the only place in the game where I noticed this until now, and my uneducated guess is: This was part of the update, I did quite a few fractal runs before, and never noticed anything like it.

Dangers:
Epilepsy is a common neurological condition found about once every 125-150 people.
Fotosensitive epilepsy is quite rare, less than 1 of every 20 persons with epilepsy suffer from this specific problem, but I find the effects similar to strobes or camera flashes (or lightning). Partial attacks can generalise leading to tonic-clonic attacks or heavier attacks can occur just because of this trigger.

General consequences of seizures:
Memory loss, lowering or loss of consiousness, chance of injury, muscle aches, secondary damages to property and self (due to falling and low consiousness), and in extreme rare cases even death (I do not want to be a kitten, but the chances of SUDEP are probably the same as a precursor drop ingame, which is almost nonexistant.)

Fix: Change the white flashes to something less intrusive which is still well noticable but not dangerous for me and others.

Hope this will help me and others. Also I do not think the game would benifit from this post when the issue is adressed, so I do not mind you closing the thread after measures have been taken. But please do adress the issue.

PaxV

Thank you for the warning!

I too have Epilepsy (grand and petite mal seizures) therefore struggle at times with various visual effects in the game so it’s always good to have prior warning so that my son or husband can do that bit for me.

Most games do include an Epilepsy warning somewhere but because I downloaded GW2 I can’t recall seeing one anywhere (but my memory is really bad so that doesn’t mean anything!).

Anyway, would it be possible for there to be an Epilepsy warning somewhere on all current and future content descriptions just to be on the safe side?

P.S. at least people now know why one of my characters is called epigirl and why I play like an idiot most of the time!

13 out of 13.. oh dear!

Is it all settled now then? If so I’ll just eat all the cookies myself

If Sin is that good then why not do a PvP AND WvW duel?

I would love to come and watch the one in WvW, I don’t have any gold to offer but I will bring cookies!

I use normal tools and it does it to me too, 1st time it happened I jumped out of my skin!

I have a level 22 thief that I haven’t used in over a month, any suggestions on what armour / trinkets / weapon prefixes to use and also which healing skill is the best?

I only PVE but I’m having problems staying alive when I’m by myself.

I’ve been to two and neither has counted. There were no enemies around and it did the animation but didn’t count either of them.

Hi Gaile,

Such a fast reply!

Hopefully I will be able to get the skin in a future achievement chest. Thank you so much for looking into this for me it’s very much appreciated!

Hi Gaile,

Thank you so much for responding to me.

The only in-game mail I’ve had was 10 Greatsword skin replacements which they said I had requested. In the email sent to the support team I asked if the sword skin in my achievement rewards panel could be replaced with the Greatsword because that’s the one I selected.

As for emails from the support team I have only had the one (details in 1st posting) nothing else.

I did however have an email asking me to do a survey to rate the support I was given.

Thank again!

Please could someone look into my ticket because I did reply to the email from GW2 to state my original ticket had not been read correctly.

I selected the correct reward skin (Greatsword) as per the description on the skin but the wrong one (normal sword) is on my account however it has been read as I selected the wrong one when I did not.

All I want is for the error / bug (which is not my fault) to be corrected please.

Details are:

Incorrect Achievement Reward (request #5927) [Incident:131026-000074]

Thank You!

Sorry to post again but it’s been 4 days since I replied to message from the support team and all I’ve had is an email asking me to do a survey on the support that was given.

What do I do?

P.S. the ticket number was 5927

I got my 4,000 achievement chest yesterday and selected to have the Greatsword skin as the reward. Today when I went to withdraw a skin BUT it’s the normal one handed sword skin NOT the one I selected.

My husband and both triple checked I had selected the correct one before pressing accept so I know the error is not mine.

I submitted a ticket and have just had a response which is basically blaming me for making an error when I did NOT!

To quote the email:

Thank you for contacting the Guild Wars 2 Support Team.

We would like to provide you with single-use copies of the skin you have requested. Ten copies of the skin have been provided to cover multiple characters. Please check your in-game mail to accept your new skins. If you don’t see our in-game mail, remember there is a 10 mail maximum so simply delete a few mails and you should see it.

Please be very careful with all future achievement reward choices that you make. The Guild Wars 2 Support Team does not intend to assist with additional requests for help with incorrect achievement reward choices.

It could just be me but I think a reply like that is totally uncalled for seeing as I did not make an error in the first place and stated this in my original message which has not been read correctly.

I sent a reply to the above email and got one back saying about the new support system so does this mean I have to do a new ticket?