Guild Wars 2

I play with my son, we have different vid card drivers, (NVIDIA and RADEON) we have both updated drivers to the recommended versions.

The black screen is totally random, I was at a crafting station (went to make a cup of tea) black screen, in pvp, pve, transitioning zones. I have 30 years in IT, I have tried pretty much all recommended (actually made up guesses, whitchcraft and wives tails) remedies. Non work. The black screen can happen after 10 minutes or an hour. By gamers law it always happens just before you finish/complete/kill X.

I would strongly recommend players to NOT remove hardware, play in BIOS etc. The problem is to widespread for it to be your fault, it is more likely a graphic glitch.

As an aside, I have noticed F11 and F12 still bring up their menu’s. So if your looking to a add a diagnostic tool, add it to one of those screens, players can click and auto-submit.

Overall, the game is very good fun, me n the lad have a ball, so well done, please keep working on things like this as it does chip away at confidence.

One thing that would help would be a ‘grace’ period, where if you logout/crash and relog you stay in your instance/party/pvp for another 3 minutes or something rather than being hurled out into the wilds.