Vox Machinum, 80
Hyper Threaded, 80
Apologies folks. We briefly switched to a different match maker and it had an issue that caused a crash.
I’m working on unsticking people.
Kuulpb.5412 you should be good to go now.
No worries Tux. When I clear a match it clears everyone who is also stuck in that match. So they should be ok.
Everyone should be unstuck now.
Tux kitten inguin, you should be able to queue correctly now.
I’ve cleared a few more long running matches. That should resolve the long Q wait for many of you.
I’ve verified all the people in this thread who reported being stuck or never getting a queue pop are now cleared. Please let me know if you encounter further issues.
Thanks!
I have cleared the stuck matches. This should fix the issue of never getting a queue pop.
Ok – all looks good now. Please let me know if you are still encountering difficulties.
Thanks and apologies for the disruption.
I have cleared all of the stuck matches. This will fix the infinite wait for queue pop issue. If you get an error message that says you are already in a match this generally can be fixed by logging out for 10 mins.
I am verifying that everyone that posted in this thread are unstuck as well.
I am working on freeing people. I will post back here shortly. Stay tuned …
Thanks OrangeGames. Raven Lord should be unstuck now. Also there was one other person in that match that I unstuck as well.
XerreX, bobolith and Rhazael – you should be ok now. Please let me know if you are still having troubles.
I’ve cleared the matches that were stuck last night. You all should be good to go.
You all should be good to go now.
We resolved the issue a couple of hours ago and I cleared all of the stuck matches. Y’all should be good to go now.
Please let me know if this isn’t the case.
Thanks!
@Flumek – MMR should be adjusting normally regardless of the beta.
Thanks!
Ray
Nearlight, Phaeton and Eleandra – it looks like you should all be unstuck now. Please let me know if this isn’t the case.
Thanks!
I’ve cleared all of the stuck matches. Everyone should be good to go now.
Thanks!
Apologies folks. We’ve resolved the issue that was causing people to become stuck in matches. I will clear everyone who is stuck asap.
Thanks!
Ray
I have verified all players in this thread are now cleared. Please let me know if I’ve missed someone.
Thanks!
I have verified that all players in this thread are cleared. Please let me know if I’ve missed anyone.
Thanks!
I have cleared all matches that were stuck. If you are still getting a message that you are stuck, please log out for at least 10 minutes and then log back in. If you are still stuck post here and I will investigate.
Thanks!
Good morning all. I’m am starting to clear players who are stuck in matches. I will post here once I’m finished. Stay tuned!
I’ve made a config change that should fix the long queue times. Please let us know if you continue to have long queue times.
Thanks!
Ray
All the above should be unstuck now.
Hey guys – I am in the process of unsticking people. Stay tuned …
You should be good to go now Bob F It.5701
Skugga.5298, I checked and it looks like you are unstuck now.
Omegakser.7246 and Iyeos.5829 – you should be unstuck now.
MonkeYonki.3942, I’ve cleared you and two others that were also stuck in the match.
Apologies everyone. I’ve unstuck all of the above. Please let me know if you have further difficulties.
Harprabh.6907 and Darnis.4056 you should be ok now.
You should be ok now Manimarco Devil
You should be good to go NelvonJ.
Hey all!
We are aware of an issue that can cause some players to become ‘stuck’ in PvP matches.
Generally this means after a match completes you can’t leave the match and/or return to the lobby.
If this happens to you, please post to this thread and we will ‘unstick’ you (and all of the other players in the match).
If you have friends who are stuck and you want to let us know they are stuck, please post their display name including the trailing numbers ( e.g. ‘Ray Patrick.7843’).
Thanks!
Ray
Thanks for the suggestion Xbon. However the nature of the issue is such that a special chat command wouldn’t be able to dislodge people. I know how annoying the issue is – and we are definitely working on a fix!
Cool – thanks Elrey!
You should be cleared now Burebista!
Thanks guys. I generally am able to unstick all of the people in the match when I have just one name, so hopefully all match members are freed. If not, please ask them to post in this thread.
I’ll be watching it for the next few hours.
One small request – when telling me that other people are stuck please include their full display name including the 4 digit number.
Otherwise I can’t really look it up.
Thanks!
And Randy Avon as well.
You should be good now Auro!
And DemonneoPT and Majapapaya you should both be unstuck now too.
Mister Fluffkin, TallBarr and Markus, you all should be unstuck now. Apologies for the inconvenience!
You should be good to go now Fleabite.
You friend and the party members should be cleared now SharkKilL
The wait time for Ranked right now is very long. I am resolving that issue right now.
Hey SharkKilL, what is your friends display name? The name that looks like this:
SharkKilL.6745
Hey all – I’ve cleared up a bunch of stuck matches. Please post here if you are still stuck.
Thanks!
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