Vox Machinum, 80
Hyper Threaded, 80
You should be able to queue now Calazor.
Thanks,
Ray
You should be fixed now Jartaves.
You should be fixed now.
This should be fixed now BlackTruth. Please try again.
Thanks!
Ray
Please try again. This should be fixed.
Thanks!
This should be fixed now.
This should be fixed now. Please try again.
You should be good to go now Zerothousand
You should be cleared Mishva.
Thanks,
Ray
You should be unstuck now Drayos. Please let me know if you aren’t.
You should be unstuck now Spiritus.
REALLY sorry for the inconvenience all. We will get this fixed asap.
I’ve cleared a bunch of players. I will continue to watch the forum here for others stuck players.
Thanks,
Ray
You should be fixed now KrHome!
You should be cleared now Tisar.
You should be fixed now Xoloitzcuintli.7283.
Hey everyone – as I’ve mentioned in other threads, we are aware of a bug that causes some people to become stuck in matches when a new game build is released. Rest assured, we are working on a fix for this issue. In the mean time, some manual intervention is required to clear up those players that get stuck – which I am happy to do. If you are stuck, contacting CS or posting is definitely the right thing to do as we watch the forums closely for issues like this.
Apologies for the inconvenience.
Thanks,
Ray
I have cleared the stuck queues. People should be able to play again. I will continue to monitor the situation.
Thanks,
Ray
Yep – this is a known issue. I will be clearing all of these stuck queues shortly. I will repost here when that is complete.
Thanks!
Ray
Logged in with the wrong account when I posted the above. So reposting here:
Hey All! I’m a server programmer here at ArenaNet and we are aware of this issue. We are currently working on a fix.
But … you should be able to get playing again by completely logging out of the game for 10 mins. This should reset things such that you can queue and play PvP again.
I can reset folks that have have this issue too and I will try to do that. I will watch the forums for more cases of this problem.
Also – remember to that you can tell Customer Support about this problem – they will contact me and I can investigate and fix.
Apologies for this problem – as I said it’s a known issue and we have a fix coming that will solve it.
Thanks!
Ray
Thanks for your post Terrorsquad.
I very recently (like yesterday) fixed this in the server that manages pvp. It will go live at a yet-to-be-determined time.
The bug actually has to do with the number of maps in rotation. You may be able to work around the issue by increasing/decreasing the number of maps. For example, if you have 4 maps in rotation add a map to make it 5.
I hope that helps!
Thanks,
Ray
Hey everyone!
Just wanted to introduce myself. I’m a server programmer here at ArenaNet and am excited to be part of the Adopt-A-Dev program for the WvW fall tournament.
I will be running with the League of Tyrian Adventurers [LoTA] on Kaineng. While Kaineng isn’t in the top tier, it is my home. I’ve been with it since starting the game and I feel a sense of allegiance towards it – so I hope I can help in some small way.
Regardless, this will be a lot of fun. If you see me in game, I am usually the big Charr Engineer named Vox Machinum. Say hi if you see me.
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