Mist means you can’t use your weapons and you are invulnerable for 3s.
They will be worthless within the first hour. Items become obsolete very quickly. Just ask a friendly player to craft a pair or get a new pair.
No point in filing a support ticket.. seems trivial.
Looking to make it easier if at all possible for her to play. I am fine with a keyboard and mouse myself. 
Thanks for all the info
(edited by Zoul.1087)
This is not for me but for my wife. She wants to play but she is not good at the controls for the game. I would love to get her a gamepad or maybe a specially designed keyboard or mouse to make her experience more enjoyable.
Any recommendations?