Guild Wars 2

@ Astral Projections, I was. Tried both on multiple occasions.

Just had a reply back from Support, they have manually changed my password and this seems to have fixed the issue.

I have the same issue. Repeatedly changed my password, but I keep getting a message telling me my account or password is invalid (despite being able to log onto my account via the Guild Wars website with no trouble).

The error code I receive is 11:1001:2:1524 and I’ve tried searching for solutions, but to no avail. I also sent a ticket and received (what I assume) was an automated response and a link to change my password again. Unfortunately, this didn’t solve the problem and I have updated the ticket to reflect this. I was then sent a link to create a support account, which I have done.

Not sure what’s causing the problem, a change of password isn’t solving it at all.