Showing Posts For sketch.7284:
OK thank you he gave his serial code and plenty of evidence about his account in a reply email and havent heard from them since. Hopefully we will be hearing a reply soon from arenanet thank you guys for an awesome game
The problem is his account wasnt hacked just the old email was no longer available to verify ip adress. He actually figured out how to resolve it himself however his account is now locked :/ but hopefully it will get resolved soon
Well me and my friends have had opposite experience we love the game buts hes trying to come back into possession of his account and hes been sending multiple emails over the past 3 days with very limited replies and no visual results. what did you do to get support within 30 minutes?
(edited by sketch.7284)