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Installer is not downloading

in Account & Technical Support

Posted by: slemnd.7986

slemnd.7986

Glad I could help! Yeah I was in the same boat, after messing around with it all day I was about ready to just give up on the game and get a refund. But, I finally found something that worked.

Installer is not downloading

in Account & Technical Support

Posted by: slemnd.7986

slemnd.7986

To anyone still having this problem, I’ve found a (janky) solution. I was a bit skeptical of it at first, but it fixed this problem for me; I’m downloading at 1.5MB/sec now.

You can try connecting through a free VPN. This just requires you to temporarily set up a network connection on your computer. (See http://www.vpnbook.com/freevpn for more info) You can delete this connection after the download completes.

- Go to Control Panel > Network and Sharing Center
- Click on “Set up a new connection or network”
- Select “Connect to a workplace” and click Next
- Select “User my Internet connection (VPN)”
- Paste the below into the “Internet address:” box and click next (Note, this address may change in the future, check http://www.vpnbook.com/freevpn for the latest servers)

euro195.vpnbook.com

- Enter the following username and password, check the “Remember this password” box, and click “Connect”:

vpnbook
yaKuqad6

And you should be good to go. Just wanted to share this solution since this was a fairly frustrating affair and I was happy to finally have it resolved.

Installer is not downloading

in Account & Technical Support

Posted by: slemnd.7986

slemnd.7986

Same problem here. Download speed is hovering around 50-100kb/sec (when, my down speed is 30mbps), and every so often just drops down to 0 for a few minutes.

I’ve forwarded all suggested ports, turned off firewalls, turned off antivirus, added -image to the launcher. Nothing. But, I guess since so many other people are having the same issue, it’s looking like it’s a server-side problem.

Which is unfortunate, because I was looking forward to getting into this game this weekend, but if it continues like this, I’ll be lucky if I can play it within a week. Agreed with above, would be nice to hear something official on this.