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Crash all the time now

in Account & Technical Support

Posted by: svartdjevel.3024

svartdjevel.3024

Hi ToT – It looks like the fault module for this particular crash is “d3d9.dll” which usually indicates an issue with DirectX.

The first link will provide you with the June 2010 redistributable which will force Windows to update Direct X. I provided this link below:

http://www.microsoft.com/en-us/download/details.aspx?id=8109 (download and run this first)

Once installed, please use the following link to install all material post June 2010 for Direct X. Again this link is provided below:

http://www.microsoft.com/en-us/download/details.aspx?id=35 (download and run this 2nd)

Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.

If this doesn’t resolve the issue for you, I’d recommend a clean installation of your video card drivers.

Hy Ashley!

I tried this, but the second exe is do not working for me. It is sais that I don’t have internet connection, so can’t able to download the files.

Crash all the time now

in Account & Technical Support

Posted by: svartdjevel.3024

svartdjevel.3024

Oh, I just thought I’m alone, here my txt:

If something resolving ths issue I will be very beholden

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Crashing problems

in Account & Technical Support

Posted by: svartdjevel.3024

svartdjevel.3024

I have the same problem, except, my game is crashing with different colour. My computer is not react tgo the Ctrl+Alt+Del combination, theese kind of stuff, I must restart. It’s wierd, because this topic hadn’t updated 6 months ago and the issue is still here.