Guild Wars 2

I know my situation will be resolved eventually but rather than complain more I would rather point out some extra checks to the mail flagging system. I am probably in the minority of players who has multiple accounts but its kind of a die hard thing from Gw1 days long before character slots, extra storage, etc.

The first check I think should be to see if the 2 accounts involved are owned by the same user. I would think this would be simple as everyone has to put in their real name among other info when registering an account. I think this one alone would most likely solve any issues with people having alternate accounts with the exchange of items.

The second would be to check the IP addresses of both accounts during the exchange. It would at least help determine quicker that both parties involved are on the same ISP and region. The use of IP’s isn’t 100% solid as situations like a university where many users share a few addresses can occur, but it would at least speed up the GM’s review.

False positives are not that rare in my experience and friends. I am trying to get my main account back as we speak based on sending ecto from an alt to my main. This is the 2nd time this has happened and I know several other people who have been in the same situation.

I understand having an automated system but a system has failed when it is hurting legit players much like DRM solutions to software. It is even more aggravating as every server I have been a participant of as had things like “gw2 XXXXX seller” all over lions arch. The automated system is most certainly failing in this case and many others.

I am posting on behalf of my main account: spunducky.9054.
Ticket: 130130-000314

I got permanently banned for gold selling when in fact I just sent a stack of ectos from my alternate account to my main. This isn’t the first time this has happened so feel free to check the IP’s and owner info to see they match.

I hold no blame to anyone as I know I was just hit again by the automated system but a swift resolution to this problem would be appreciated so I don’t miss out on this entire event.

Thanks