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Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: terminalchaos.6712

terminalchaos.6712

Hello everyone,

This has nothing to do with botting, but I don’t feel like it deserves its own topic. I bought the game on Monday from the official site and proceeded to download it. It was done by 2 am that night and I had class the next morning so I didn’t get to play. I did get to play on Tuesday. I played for 5 to 6 hours and had a blast. I wanted to continue playing on Wednesday, but when I tried to log in I found my account had been suspended for an Account Issue and there were links to the ToS Agreement and other such texts.

I’d only played for five or six hours and I hadn’t used the chat so I didn’t think I had offended any one. But I submitted a ticket nonetheless because that is what the error suggested I do. Around 12:51 am this morning, I received an email that I was transferred to the Payment Review Team, which I thought was odd. I paid with a debit card that I’ve used on countless other sites without problem and I know I have a good deal of money on the card, so there shouldn’t be an issue there. I also bought from the official store and received an email from the site with my serial code, which I used to register and play the game. I don’t think I did anything wrong, but maybe I did.

I guess my reason for posting here is to see if anyone else has experienced this and what I should expect to happen. If it helps, my ticket number is 121108-000346.

Yes my account was suspended today, I opened a case and got the same response. I purchased on 11/5…

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: terminalchaos.6712

terminalchaos.6712

maybe this is helpful but i noticed quite a few ppl saying that their entire parties got baned at same time while being in the party… this is definetly something to look into while reviewing baning process by anet.

btw, really weird to have this happening after 7 years of flawless game support. i am not alone in this situation and it is realy kind of dissapointing and am wondering who else from my closest friends list will get the same experience… for now we have 1 hacked acc and 2 bans…

Are you under the impression that parties don’t bot? If they were banned for botting, it’s entirely possible that this is what the entire party was doing because yes, botters do join guilds, do form or join parties, and do everything they can to avoid detection. It doesn’t work, but they try.

Ouchies, Gale if I may ask a question.

If we encounter bots in our path of questing / farming should we head the other way as quickly as possible? if they get detected then anyone in the radius will get snagged.

something on the lines of what kaiser said. is it realy logical to asume all party members are boters? isn’t this the reason some innocent players get baned also? can it be possible that boters get partied with non botters? would it be smart to not bot as entire party since it puts more boters at risk of getting detected? generalization is never a good thing especially if computer makes a decision. not to get into argument here, but how is it possible that i personally got baned for boting if i got scanned by a real person? since i know 100% i dont bot or even know how to bot, then i can assume i got probably baned by some kind of program. i am just trying to make a suggestion where things might have gone wrong, thats all.

of course you guys at anet know what realy happened, i am only making a blind assumption with best of intentions.

Sorry, but you’re making a leap from “parties can be blocked” to “parties can consist of bots and will be blocked if they are.” If a bot is detected, no one looks at the party and takes out every member. Every member is detected to be a bot and then they are removed.

Having said that, I would not accept random invitations in bot hot spots, because I’m pretty sure you’re being invited to try to hide botting activity.

I am kind of new to GW2, so could you explain what a bot is ? And what are bot hot spots ? And then how to you know a bot is inviting you to a group ?

Blocked/Suspended/Terminated -- Player Comments

in Account & Technical Support

Posted by: terminalchaos.6712

terminalchaos.6712

Yea, my account was just banned, not sure for what… I opened a ticket. I had just finished the pvp tutorial, started to looking around at all the vendors and then kicked. Error says “Your Guild Wars 2 account has been suspended for an account issue. Please contact Support for information.” So I really have no idea why I am banned. Just got the game 3 days ago, but after looking at the forums, it looks like alot of banning going on.