Guild Wars 2

i kill mordrem vinewrath boss 2 times for armour chest and achivment but got no achivment and armour chest its very very bad bug
do you guys have it ?
support team help please i want that armour chest

HI
last night my account was hacked i recover account and change my password but there is e big imposibol problem : that hacker authenticator here phone number to my account and i cant loggin in account when change ip most hacker accept authenticator !!! please remove my authenticator mobile number please