Hi, I have the same issue that others are reporting. Ticket # 120831-013039
HoM show 0 points in game. In my account tab it says my GW1 account is linked successfully, however when i attempt to login to GW1 with my GW2 creds i get an error that my info is not correct (not a password or username error). I can log into GW1 with my @ncsoft account and password fine, but still no HoM in GW2. Manually got the portal stone and all that stuff, still no luck
Same thing here, that i haven’t wrote in my first post.
The account page say that my accounts are linked and that i can login GW1 with my GW2 email.
but it doesn’t work, i can login in GW1 only with my @ncsoft ident
I have this exact same problem. I sent in a support ticket complaining about this, and received an automated response about if I wanted support to link the accounts (and they asked for a whole bunch of information). I sent this, and then received another automated email about an GW2 account ‘being created’. But I already had a GW2 account created (which my account page says is linked!), and so did not create yet another one as I was afraid that would mess up my current GW2 account and characters.
I don’t have an ‘incident report’ as I only received an automated mail to my first ticket.
I understand that other problems are higher priority, but given that you advertised the heck out of Hall of Monuments awards, at some point this needs to be fixed.