Guild Wars 2

timlow.2687:

Submitted ticket on 29th August, number is 120829-005279.

I lost my items & gold, but managed to change my password upon discovering the account breech.

ArenaNet changed my password to a ‘less secure’ one on 1st Sep after 4 days, and was told by support that they do not do any account restored. In-game mail is disabled, and I can’t receive money from events, or items from guild members to get me back on track in the game.

Updated ticket, and still waiting for a response to be “unbanned” for reporting my hacked account. Took 3 days annual leave for the headstart, only to be hacked and double-whammy banned by ArenaNet. Awesome.

Still no reply from ArenaNet support, but I checked and can send/receive in-game mail now.

However, after being hacked, what I see for my guild influence points is vastly outdated from what the rest of the guild actually sees – we got a guild bank, and I can’t access it.

Under the guild tab, I see myself as a different color from the rest of the guild (the same for them), with a [DE] appended to the end of my in-game location. I can’t see any of my guildies in the game.

It’s like I’m being sandboxed from the rest of my guild members, with very old guild-related information.

After being hacked, what I see for my guild influence points is vastly outdated from what the rest of the guild actually sees – we got a guild bank, and I can’t access it.

Under the guild tab, I see myself as a different color from the rest of the guild (the same for them), with a [DE] appended to the end of my in-game location. I can’t see any of my guildies in the game.

It’s like I’m being sandboxed from the rest of my guild members, with very old guild-related information.

Same thing here.. I can’t see any of my guild members in the game too, and the guild influence is different from what ALL the other members see (10k influence, while mine is only a mere 82).. on top of that, i can’t access the guild bank..

Submitted ticket on 29th August, number is 120829-005279.

I lost my items & gold, but managed to change my password upon discovering the account breech.

ArenaNet changed my password to a ‘less secure’ one on 1st Sep after 4 days, and was told by support that they do not do any account restored. In-game mail is disabled, and I can’t receive money from events, or items from guild members to get me back on track in the game.

Updated ticket, and still waiting for a response to be “unbanned” for reporting my hacked account. Took 3 days annual leave for the headstart, only to be hacked and double-whammy banned by ArenaNet. Awesome.