Guild Wars 2

Iam new with dd ele just started it, if i do something wrong pls tell or should i do something diffrently.Build i use http://gw2skills.net/editor/?vFEQJAoogcMszhlTAroEMA/AETgAwCw9reWfrA-TVDEQB5Y/BDoEETqE4P1dcoyg0YCyd6A0iSiHcCAsiSBA8AAYiSs4oFIAACgf2nBCBYeLA-w
and little gameplay video how i play https://www.youtube.com/watch?v=SuGGqDG6emc

Michael Henninger.7451:

1013557 Waiting for your response.

Thanks for trying to solve the issue, however i have not recieved any feedback to my main e-mail that i have assigned for the account.
Could you try the backup e-mail that i included in the description area.

Thanks in advance.

My brother contacted support on 12th November about e-mail authentication as its not sent out to his e-mail and therefor his unable to play the game. So far there has not been any feedback or help from the support.
Ticket: 1013557

Thanks in advance.