So I have noticed this and it kind of bugs me, is that the characters custom designs are not very good. And I have heard a lot of people complain about this, yes I know that they added 3 new hair and face designs if you buy it. But I feel that they could have done better. Because lets be honest. Some of them are not that good, and I’m not trying to be mean. But like for the female norn, I was very excited to see new hair designs, but was very disappointed when I saw them. I haven’t played the other races much yet, but for the Norn I know that historically they are very viking like (If not just a taller version of them) but couldn’t they just go for a simple braid like hair. The Sylvari also, they could have done SO many cool things with them, but I was disappointed again. So I hope they do something like this again.