Showing Posts For uly.2058:
Appealing to response to “130122-001149 Final answer was sent to your brother in December; will not be responded to again.”
Dear Gaile,
I find it ridiculous to ban my brother’s account for sending me 30 gold. In the December, he was helping our guildie to craft a legendary weapon and supported him with some gold to buy materials. This is a gesture of giving a friend an e-Christmas gift during Christmas. He was then maligned for gold selling and banned for the 1st time. We verified with proof of purchase and testimonials that he is NOT a gold trader. It was then cleared that he did not break any of your clauses such as ‘engaged in gathering items to be sold for cash or other items with real world value.’
2 weeks ago, he sent ONLY 30 gold to help me on crafting 2 runes and got banned. I even returned him some gold right after I run a few runs of raids the next day. Does this break any clauses of ‘engaged in gathering items to be sold for cash or other items with real world value.’ at all?? Why is he banned again???? Please check the game log to verify.
Support ticket#: 130122-001149
Account name: Saban.1986
(edited by uly.2058)
Support ticket#: 130122-001149
Account name: Saban.1986
Hi, I have been waiting for 7 days for the response from the Senior Support Team to assist on account login issue. The support ticket is 130122-001149. My brother couldn’t log in the account after sending 30 gold to me to buy some runes and help me to complete my armor. Is there anything wrong with it? The next day I even return him 10 gold but he told me account was banned for no reason. We’d like to know what’s going on and if you need any testify that he is a genuine player, just PM any of our guild members in game randomly at any time. Everyone in guild knows him as a helpful person. Kindy revert asap as the whole guild is waiting for him.
(edited by uly.2058)