Showing Posts For vincent.5036:

Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: vincent.5036

vincent.5036

I really hated to kitten around, but several hours after my complaining post (along with a new complain ticket), my account was linked correctly.

I really don’t know what to say. I send a mail to thank the GM that helped me. But thinking back of the month of time that wasted on useless email…

Speechless.

After waiting for over a month and keep been told that “someone will look into your problem” with no solution. Today I found out they close my ticket without even give me any further explanation.

I can wait, it’s fine. I know you guys are busy since so many people are now playing guildswars 2.

But closing my ticket without letting me knowing it and just assume that I will forget about it?

I am really disappointed. I bought all the guildwars games and enjoyed it for so many years. Now I don’t know if I will ever click that icon again.

The only thing that I’m sure of is that I will never recommend any game from this company to anyone anymore.

Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: vincent.5036

vincent.5036

After waiting for over a month and keep been told that “someone will look into your problem” with no solution. Today I found out they close my ticket without even give me any further explanation.

I can wait, it’s fine. I know you guys are busy since so many people are now playing guildswars 2.

But closing my ticket without letting me knowing it and just assume that I will forget about it?

I am really disappointed. I bought all the guildwars games and enjoyed it for so many years. Now I don’t know if I will ever click that icon again.

The only thing that I’m sure of is that I will never recommend any game from this company to anyone anymore.

Linking Issues/Questions [merged]

in Account & Technical Support

Posted by: vincent.5036

vincent.5036

Hi,

I have two guildwar 1 accounts and I linked the wrong one to my guildwars 2 account. Please help me correct this matter.

My support ticket # is 120824-003547. Thank you.