Guild Wars 2

121026-001449

Still no help after countless posts here, as said Gaile, I can’t access the answer you gave me, didn’t receive it via mail and I have issues with creating a Support Account.

Again, question #121026-001449, about not receiving HoM rewards. Gaile, I really didn’t receive any response from you guys, and If I did, I can’t view it anyhow. Would you mind posting it here, please?

Gaile Gray.6028:

Update – Wednesday and Thursday, October 31 and November 1

121020-000350 Resolved
121024-003346 Resolved
121018-001631, 121029-000008 Resolved
121025-003179 Resolved
121027-001886 Resolved
21022-000528 Resolved
121026-001449 An agent responded on the 26th, but we never heard back. Could you please review the response that we sent you?
121025-001273 In Appeal Queue; awaiting review
121026-003005 In Appeal Queue; awaiting review
121028-000137 In Appeal Queue; awaiting review
121025-000947 Under review as a compromised account; I sent an email this evening to get an update as I do appreciate this has been a long wait!
121027-003455 Under review as a compromised account
121028-001299 Under review as a compromised account
121029-000605 Have asked an agent to review
121023-002139 Have asked an agent to review
121027-002016; 121028-001265; 121031-000937 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy. Please do not create additional tickets but respond to the first one.
121025-001807 Fraudulent code. Please contact your seller to get a refund so you can purchase a legitimate copy.
121027-001488 Account closed for payment fraud; awaiting review
121027-001889 Account closed for payment fraud; awaiting review
121022-002501 Account closed for payment fraud; awaiting review
121027-001447 Account closed for payment fraud; awaiting review
121023-000091 Account closed for payment fraud; awaiting review
121026-003018 Account closed for payment fraud; awaiting review
121026-003093 Account closed for payment fraud; awaiting review
121030-000078 Account closed for payment fraud; awaiting review
121028-003724 Account closed for payment fraud; awaiting review
121026-003012 Account closed for payment fraud; awaiting review
121027-000291; 121020-000483; 121020-000373; 121022-000466 Account closed for payment fraud; will not be reinstated. Do not submit additional tickets; you have already been answered four times.
121027-000442 Account closed for payment fraud; will not be reinstated. Do not submit additional tickets; 9 is 8 too many.
121028-001971; 121101-001165; Account closed for payment fraud; awaiting review; Please do not create any more tickets but respond to the first one.

I’d gladly review the response in question, but I didn’t receive it in any way, and I can’t create a Support Account to track it, because it doesn’t sent any confirmations on my mail, when I try to register… :/

Ticket 121026-001449.

Hello Gaile,

The ticket number is #121026-001449

Still didn’t receive my HoM stuff and I’d really like to finally get it, and it’s been about 5 days now, I guess.

Thanks in advance!

Right, should I await an email with a response or check up on the question with the reference nr?

I didn’t, because I uninstalled GW (HDD space issues), and I’m not really fond of installing it again just for that, so I tried alternative solutions, but no success so far.

Hello.

So I linked my accounts right after I installed GW2 and I didn’t receive my Portal Stone after I made my character. Allright, I researched a bit and got it in Lion’s Arch, as advised, but when I got to the HoM Kimmes the Historician spoke some bland text to me about how I’m not the ancient hero. And I also didn’t receive the archievements, which I was supposed to gain from HoM points. Help?