Guild Wars 2

Just wanted to add that checking Update Root Certificates seems to have fixed another smaller problem I had as well, which was that each time there was a new build, the launcher would start to download them stop and throw an error. I was having to delete Gw2.exe each time and renaming Gw2.tmp as Gw2.exe before it would download properly. But just now, I was able to download the new build without error.

I suggest adding the Update Root Certificates check-box instructions to any FAQ about WinXP and Guild Wars 2 for future reference.

No point in giving me your gold as I would just have to share it with Cliff Spradlin, the mod/admin from the merged thread haha.

-Quote-

“What operating system are you running? You need to be running Windows XP SP2 or above for the trading post to work, due to SSL root certs not being automatically updated in previous versions.”

This was enough to get the cogwheels turning in my mind to figure out what the problem was, at least for some of us. I’m just happy if it helps anyone else as I have gone completely and utterly insane trying to fix that since launch.

Guys try this if you are on WinXP SP3, I posted it on the merged bug forum but it’s 17 pages in and you have to wade through numerous posts of people saying they didn’t get their glasses or that they don’t care for the font… To me the priority should be getting the Trading Post/Gem store to at least come up for everyone first, though I understand they are trying to consolidate and manage numerous issues.

If you are on WinXP SP3 go to Control panel/Add Remove Programs and Add/Remove Components on the left side of the screen.

Click it and scroll to near the bottom and find Update Root Certificates. If it’s unchecked..CHECK it and click Ok.

Load up the game and go to Gem Store/Trading post and wait (about 10 seconds for me). This FINALLY fixed the blank bug.

Again this is for WinXP SP3, if you have Vista or Win7 I can’t help you, but it’s something worth looking into if nothing else has worked

I’ve had blank screens since launch on the Black Lion Trading Company and this is the only thing that fixed it for me. To be fair, I got the idea from something that was said by an Admin/mod on that page but nevertheless it worked for me.

Sorry, preview ate my reply somehow. Here goes again.

That gave me the clue I finally needed to fix the blank Trading Post/Gem Store.

If you are on WinXP SP3 go to Control panel/Add Remove Programs and Add/Remove Components on the left side of the screen.

Click it and scroll to near the bottom and find Update Root Certificates. If it’s unchecked..CHECK it and click Ok.

Load up the game and go to Gem Store/Trading post and wait (about 10 seconds for me). This FINALLY fixed the blank bug.

Again this is for WinXP SP3, if you have Vista or Win7 I can’t help you, but it’s something worth looking into if nothing else has worked

Cliff Spradlin.3512:

wolvenlied.3659:

I’m still having issues with the trading post. Nothing seems to appear in any of the tabs(see attached screenshot).

Anyone else got this problem?

Hi,

What operating system are you running? You need to be running Windows XP SP2 or above for the trading post to work, due to SSL root certs not being automatically updated in previous versions.