Guild Wars 2

Gaile can you please clarify. Will players who have already had their accounts hacked have the option to get a rollback. Or will it be only for people who get hacked after you implement the feature?… Or is that something that is currently being debated within the company?

Thanks

Ya it seems they are doing that to a lot of people. I remember another game that did that… what was it called… Sw.. SWT….. SWTOR! Thats right… that company did the same exact thing to people who voiced their concnerns. Guess it doesn’t matter because SWTOR did so well anyway… Chokes on laughter Sooner or later a company is going to “get it”. People will not stick around for this treatment.

Same thing here, seperate passwords for all, no keylogger ever found by malware bytes or norton (which I pay for/use/update constantly). Was online when it happened, I knew exactly what was going on, and clicked forgot password immediately only to find out that it, like so many other things wasn’t working. I was even told they would not refund my gem purchases. This game is broken, plain and simple. I’m giving them one more chance to refund my money otherwise I’m going to challenge it on my credit card. Arenanet should be ashamed of themselves and they know it. Or maybe they’re just so used to so many other companies acting this way, they just dont think they have to care.

Hi, I would like to request a refund of all my gem purchases. Unfortunately there are a number of defects with this game including password reset not working, unbelievably bad customer support, trading post still not being entirely stable, glitches that cause character rollbacks, bots, exploits, various other glitches. Sorry but this just isn’t what I paid for. I will keep my account and game purchase for now…

Thank you