Guild Wars 2

- Do you use DSL, cable, dial-up, satellite, or another connection method?
DSL
- Do you use any routers, hubs, or switches? If so, could you tell us the make and model of that equipment?
Router Arris TG862
- Does your computer connect wirelessly, or does it use an Ethernet cable for connectivity (quick tip: If you’re connecting wirelessly, please try a wired connection)?
Ethernet
- Who is your Internet service provider?
VTR
- Where are you located? Your city and state/province would be helpful.
Chile, Viña del Mar, Valparaiso
- Are you on a home, campus, business, or military network?
Home
- Do you use any Internet Security Applications (ISA) or firewalls such as CYBERsitter, “Net-Nanny,” ZoneAlarmr, McAfeer or NortonT?
Nope
- What troubleshooting steps have you already tried?
Pretty much everything, changing DNS, reinstalling the game, using -repair.

I have tried countless time to get the QR code password to work on the authenticator for setting the code up but it doesn’t seem to work at all, could it be because my game account has a hotmail linked to it and my phone mail is a completely different one? I’m really worried about it since my account got hacked a week ago and haven’t seen any useful threads in the forums.

Could it also be due to language differences? (the google app being spanish and the webpage too but my account doesn’t seem to read it?) I’m extremely worried also because I’m going on a long trip soon and I can’t trust anybody.