My wife’s account was hacked yesterday, with the help of anet we managed to get back into the account but it had been stripped. We followed the advice from the anet email and changed the email address, password and assigned the email authentication but guess what? hacked again the very next day and this time they put mobile authenticator on just to make sure we couldnt access the account. All we have had back from anet is an email saying that they are looking into it and no other replies. I would very much like to know what else we are supposed to do to when we do all the things anet ask for a secure account and then get hacked again within a few hours.