Guild Wars 2

Still zero help. I can’t believe this. Not even ONE suggestion from tech support. I know they’re busy but come on, my problem has to have come up to the top of the list at some point in the last 2 weeks.

Here it is. Thanks for the response. I hope you can help me.

Still haven’t been able to install GW2 on my main computer because of this. My ticket has been open since August 30th. I’ve gotten one automated response. Yesterday they closed my ticket without even saying a word to me. I had to reopen it today. I’m really unhappy at this point.

draeath.8536:

It’s not part of the game itself but the launcher. When you first run it it downloads the file, so it may have gotten messed up as VOLKON states.

Which Windows version do you have? Or you could just do a filesystem search for a local.dat – there shouldn’t be too many of these but make sure it’s not for something else prior to removing it

Even still I’d recommend renaming it first, just in case it IS for something else (local.dat is a pretty generic filename)

I did a search for local.dat again, nothing found by that name anywhere on my C:\.

Edit: I have Windows 7 Home Premium.

VOLKON.1290:

I had a Local.Dat corruption issue. Deleting that file fixed the problem. On Win 7 it’s in a different location from where your GW2 is… something like Documents/Guild Wars 2/Local.dat iirc.

(You can rename it as well.)

The problem is the game hasn’t even been installed. It hasn’t created any files. There is no Guild Wars 2 folder anywhere on my computer (I did make a C:\GuildWars2 to test but I deleted it now since it didn’t help). There’s also no local.dat file.

I don’t have any UAC enabled and I have tried it both normal double clicking, and right click “run as administrator”.

I tried switching my default “my documents” to C:\GuildWars2 (a folder I made), and removing the default one. No help. Restored to default. No help. Didn’t find any guild wars or arenanet entries in the regedit.

Still appreciate all the help guys. I’ve got a ticket in with support but I’m sure they’re overwhelmed right now. The one response I got was a default response that didn’t even address any installation issues. :\

draeath.8536:

Are you installing into Program Files? If so, disable UAC or you’ve got to explicitly choose to Run As Administrator.

I recommend you install into, for example. c:\games instead, or explicitly go give your user full permissions to the directory you are installing into if you’ve got Pro or higher Windows. (security options are absent in Home)

I’m not even getting far enough to choose a location. I run the file, and 2-5 seconds later the box up saying it can’t access the archive file.

Note: Here’s a screenshot. That’s literally the only thing that pops up. For both of the .exe files I’ve tried. I’ve also gone through and given myself ownership and full access of both Program Files and Program Files (x86) and Users which contains the default My Documents location.

Sorry I forgot to mention that I updated them this morning and have restarted a few times since then. I appreciate the responses though!

Same message came up using that file.

I have only been able to download the Gw2Setup.exe from the GW2 site. When I run the file, the only thing that happens is a box pops up saying it is “Unable to open archive file” and that it can’t access local.dat.

It doesn’t even begin to install, and I haven’t had the game installed on this computer before, so I don’t think this file even exists yet.

Of course I’ve tried deleting and redownloading, restarting the computer, running as admin, moving the file to my desktop, moving the file to my documents, even moving the file to an external HD.

I’m really hoping someone can help and that’s it’s just something simple I’m overlooking. :\