Guild Wars 2

“Suddenly I can’t sell anything in TP today. And it won’t show me the stats of items I want to buy.”

same for me from today on….
i bought lots of stuff for the weekn end and can not sell it
thanks

“Hi xxxxx,
After reviewing the issue, it appears that your account was blocked in error. Your account is now released and you should be able to log in to Guild Wars 2. I apologize for any inconvenience this may have caused.

Please let us know if we can help you with anything else.

Regards,"

well, happy end! (november the 5th ticket)
guys, take your time and they will do the right thing.
want to thank Gaile and support team for their work.

(btw, im off for business on the next two days and cannot play, LOL)

“Hi xxxxx,
After reviewing the issue, it appears that your account was blocked in error. Your account is now released and you should be able to log in to Guild Wars 2. I apologize for any inconvenience this may have caused.

Please let us know if we can help you with anything else.

Regards,"

well, happy end! (november the 5th ticket)
guys, take your time and they will do the right thing.
want to thank Gaile and support team for their work.

(btw, im off for busines on the next two days anc cannot play, LOL)

@Gaile:
“121105-002749 Under additional review”
8 days old ticket
your kind update post is 3 days ago
neither email updates or follow ups received yet
please, my support account is bugged, tell your mates to reply or follow up by mail

thanks

“121105-002749 Under additional review”
nice, good piece of news at last, ty Gaile!

please, my support account is bugged, please reply or follow up by mail

6 days and counting
[Incident: 121105-002749]
no answers received yet
no follow ups
can not access support account (another bug), so please reply by mail

@Gaile: after 6 days, please be so kind to highlight my ticket to your team
thanks

almost 7 days
[Incident: 121105-002749]
no answers received yet
or any follow ups
(can not access support account, please reply by mail, bugged as well)
what’s wrong with you?
ty

ziofanoo.2917:

Hentai.7519:

PetricaKerempuh.7958:

got baned 48 hours ago, and have been working last 4 hours. the update and request to update my ticket have come during that period. so somewhere between 44-48 hours

Well Then Maybe My Ticket has been forgotten I haven’t heard back from them in a day now, ugh I wonder if there was an MMO of the Year I don’t think I’d vote for GW2 just yet. I guess I should Up date my ticket to make sure they haven’t forgotten me. Maybe they just read very very slowly.

i got request to update ticket on my e-mail, so you just need to be patient. i know how it is:) ive been crazy last 2 days, but now i finaly have some good feeling about this problem. i think it is reassuring for all of you guys that are in the same situation. just be cool and when you hear from anet give them info they request and its gonna be fine.

five days here and no feed back whatsoever…
what’s the logic?

If you have been waiting for longer than three days, there is a forum topic specifically for you to post in.

done it after 3 days
nothing changed

Hentai.7519:

PetricaKerempuh.7958:

got baned 48 hours ago, and have been working last 4 hours. the update and request to update my ticket have come during that period. so somewhere between 44-48 hours

Well Then Maybe My Ticket has been forgotten I haven’t heard back from them in a day now, ugh I wonder if there was an MMO of the Year I don’t think I’d vote for GW2 just yet. I guess I should Up date my ticket to make sure they haven’t forgotten me. Maybe they just read very very slowly.

i got request to update ticket on my e-mail, so you just need to be patient. i know how it is:) ive been crazy last 2 days, but now i finaly have some good feeling about this problem. i think it is reassuring for all of you guys that are in the same situation. just be cool and when you hear from anet give them info they request and its gonna be fine.

five days here and no feed back whatsoever…
what’s the logic?

almost 5 days
[Incident: 121105-002749]
no answers received yet
no follow ups
can not access support account, please reply by mail

almost 5 days
[Incident: 121105-002749]
no answers received yet
can not access support account, please reply by mail

almost 5 days
[Incident: 121105-002749]
no answers received yet
can not access support account, please reply by mail

here we go!
4th day started and no answers
already posted in tickets for Review (3 days and older)

[Incident: 121105-002749]
no answers received yet
can not access support account, please reply by mail

[Incident: 121105-002749]
no answers received yet
can not access support account, please reply by mail

hmmmm mine 3 days ago…
looks like they have huge loads from past days

@RMStrooper
ty mate,
when did you issue your ticket?
[Incident: 121105-002749]

3rd day just started with out any reply from support

“Thousands of botters banned? Yes. But only a handful, a small number, are terminated in error.”

hundreds of posts stating the same things: can not believe we can be all liars, just the opposite.
Even if you were right, should tell us what kind of actions or common software could create false positiveness.
Since I did not bot, according to you, only 4 people are telling the truth? naaaaaaaaaa

btw there are just too many players banned, repeating the same thing over and over: maybe your poor implemented detection software gets fooled by a software many ppl use (firefox?, adware?)….

“We regret that deeply, and we work constantly to improve the processes (which are not automatic, by the way) to avoid false positives”

so all this mess is due to poor logs reading?
let me better understand: if i like farming a lot or playing the trading post, or leaving my toon idle while surfing wiki (aka, playing the game as it should be) could I be confused with a bot, because of my logs !?

can’t believe it works like that…..
LOL, please….

2nd day passed for me and still no answers…
c’mon, it’s not rocket science!
there are too many posts telling the same things: hundreds in a few days
daily ticket numbers are >2k
stop calling all of us “botters” by stating only a very few % are false positives,
not all people lie just the opposite.

i never used third party programs in my life and i want a kitten piece of evidence of it
(just to know what happened and take care of it!)

you are hitting and losing the best part of you customer base: the most hard core ones, the dedicated, the ones who keep your world populated during nights and buy your stuff.

fine tune your bot detection tools: stop banning people for playing your TP or farming you mobs of going afk for dinner or real life issues
use a politer company policy: it is not the case of “permanently” terminate an account before a proper investigation took place

if you are using GMs to bust cheaters, please teach them common sense and how
your stuff works…
My best regards

TL:DR: get a clue!

@Gaile: well, I really hope you are right
because, as a 40 years old video gamer (with a life), i couldn’t care less about “botting” and crap like that.
let’s wait a few more days (1 already passed); after, if i am not a “false positive” (omg sounds like a clinical test), the anti bot tool clearly doesn’t work properly.
Best regards

darn, happening to many ppl today…

just got banned for same reason as Elementalist Tan….. “botting, extended unattended play, using macros, or similar behaviour”
ofc i NEVER did any of this…..
when banned i was farming in frostgorge…
wth..plz unban me…