Gem Store is broken ATM & cause rollbacks [Merged threads]

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Liliana Moore.4237

Liliana Moore.4237

I can not browse or use Gem Store and my gem balance is not showing up.
Clicking on any tab or category does nothing.

I suspect that this broken Gems Store caused one of my character to rollback.
I got disconnected while trying to browse Gem Store tabs – after logging back in my character was rolled back in time 15 minutes backward.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Trevos.6473

Trevos.6473

I have this problem too. I can’t use the tabs in the gemstore, it stucks on it’s “starting” screen and nothign happens if i click on Minis, Upgrades… The other parts of the TP is just working fine but i need the gemstore now. I already tried to delete the local.dat file but it didn’t helped.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Nev.5316

Nev.5316

Same issue here, cannot view any of the tabs on gem store, tried re-logging a few times still the same issue, been trying for 2 hours btw.

EDIT: Asked a few of my guildies and they are having the same issue.

(edited by Nev.5316)

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Next

Hello there.

We will pass this information on to the team. Please, keep on reporting if you experience any change in this situation. Thanks!

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: DrCereal.1765

DrCereal.1765

Same issue here.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Regallion.8653

Regallion.8653

Yep, same for me.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: TransparentlyOpaque.1824

TransparentlyOpaque.1824

My BLC Gem Store is not functioning.

The basic window opens up, but I cannot access the various tabs- consumables, fashion, etc.

Is this a known bug or is there something wrong with my client?

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: HykCraft.4610

HykCraft.4610

Log out, and then back in. Usually fixes most issues like that.

Sorrow’s Furnace US

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: CC Eva.6742

Previous

CC Eva.6742

Community Coordinator

We have proceed to merge the threads as it is easier to have just one where all your feedback is located rather than having different ones scattered all over the forums.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: AJoyousGoose.9580

AJoyousGoose.9580

Same here. Just bought gems to add character slot but can’t access any of the tabs.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Rozalynne.7409

Rozalynne.7409

I was wanting to buy something but I cannot access any of the tabs in the trading post.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: SnuffleCarrots.2701

SnuffleCarrots.2701

I’ve been having the same issue for the past hour. I already tried re-logging a few times.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Dunyzade.9761

Dunyzade.9761

I reported a bug about this but yesterday bought gems which showed up then purchased keys and a magic find booster which took the gems out of my account but then the items never showed… Still haven’t showed as of 2 hours ago.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: jasonorme.5014

jasonorme.5014

Was working last night, but today the store tabs/search are not working. So i’m unable to buy mystic forge stones.

Gem Store is broken ATM & cause rollbacks [Merged threads]

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Posted by: Rajani Isa.6294

Rajani Isa.6294

I reported a bug about this but yesterday bought gems which showed up then purchased keys and a magic find booster which took the gems out of my account but then the items never showed… Still haven’t showed as of 2 hours ago.

If you have any emails, try deleting some (even if there is less than ten) – that got (spam first) emails to show up that included my gem store purchases.