Guild Wars 2

I’m still missing like 2g since the TP came back online. There is a mysterious 80 silver in item claim at the TP but this is all. I lost way more when the TP crashed on the 19th.

Anyone still missing gold/items/etc?

lordhelmos.7623:

Anyone still missing gold/items/etc?

Many people.

As am I, 25g and I’mkitten no way I’m start over, took me two weeks to get here. I wish this game did have a subscription so I could cancel it.

Still waiting for my 4g that has been MIA for 24 hours >.<

TP on buying Gems STILL not working….. 3 days now,,,this is sad

I can see a staff that has the missing gold (2g) value in my items bought tab, but after the TP went down the staff was never in the item claim. So I bought it but never received it.

But now I’m buying stuff on the TP and getting those instantly, but not getting that staff.

Yup, with the very limited about of gold I still have, ~1g, I have gotten instant purchases and buys, but not of the 25g that I canceled bids on has been returned to me.

Same, waiting on my 26-ish gold here.

Just sell some ore and receive silver right away. Still no missing gold from yesterday. Can a dev shed some light here that we WILL see them again? Seeing we’re seeing transaction now the “it will catch up” thing doesn’t make a lot of sense.

Placed orders for 148 orichalcum ore, at first they weren’t taken. Log on later, order was taken twice, no orichalcum ore in pick-up. Next day, 3 gold in inbox — other 3g mysteriously missing. Ended up buying 148 more ori ore, still waiting to see if the othe 3g shows up.

Placed orders for some exotics and clicked submit a few times and decided to wait. Trading post was starting to slow down for me so I removed the buy orders totaling anywhere from 50-100g and then the trading post crashed 2 minutes later when it went down a day or two ago. My gold is currently in no mans land, hope this gets fixed within 24 hours.

I am also missing money. I been wondering what to do since I know that the Devs are already overloaded with support tickets.

Last time after the TP maintenance I lost almost 3 gold, this time after maint I lost more than 3 gold. According to my experience, we won’t be recovered the lost gold. Last time I tried to submit a few support emails and nothing worked. In total, after 2 maintenance, Anet ate more than 6 gold from me, and I’m so annoyed that I don’t bother playing for a while. Good game Anet, you’ve managed to annoy a lot of your customers.

Same story, they claim we would get it when TP got up…. Nothing happened.
My transaction: Items bought show me i bought stuff, but i never recieved them.
Still waiting on it. Just scary hearing people say, i got all my items…

At this point i just want the items or gold back, even if i have to resell the items ive got triple due TP bug at a loss =/.

As i got 3silver and WvW is eating my money for repairs…

more tahn 40 gold missing here, i order orichalc yesterday and 27 gold dissapeared, no items no gold back and i sold many items for like 20 gold and the items were sold and 0 gold in the trading post, i invested my time and money in jewels in this game am very upset over 40 gold missing 0 answers and the trading post is back, sorry for my english am from south america

@ Miracle – wait…they didn’t compensate you? Yeah, if I don’t get my items/gold I’m done with this game – worst customer service known to man. I already lost 42k Karma because of lag – this isn’t even “my” fault this is THEIR systems fault.

So it’s been about more than 15 hours and a lot of people aren’t getting their gold back.

Spoolooni.6712:

So it’s been about more than 15 hours and a lot of people aren’t getting their gold back.

21 hours since my sword apparently sold, still no coins for it.

Still no comment from ANet other than; it should be working.

Clem.2963:

Spoolooni.6712:

So it’s been about more than 15 hours and a lot of people aren’t getting their gold back.

21 hours since my sword apparently sold, still no coins for it.

Still no comment from ANet other than; it should be working.

I’d find them absurd if they were taking it lightly, though I’m positive they SHOULD be worrying about the flooding support desk of players that haven’t received their gold.

I find that really absurd especially after this message convinced me to be patient

John Smith: Items and Gold are never lost, the maintenance may have caused a delay in your orders. When the TP is back up just look out for those orders.

Though honestly, the most optimistic views I can have on the support at the moment is that they’re investigating the flooding numbers of tickets regarding missing gold. Either that or they’ll give us the cold shoulder and stick with the scarred reputation that’s already hindered from the TP outages.

I am also missing around 2,5 gold which I’ve spent on potent blood. Haven’t recieved items nor the money back…

I can see the purchase in Items I’ve Bought tab though.

Guys, this isn’t a bug, it’s just a dynamic and exciting new way to combat inflation !!

..

But in all serious, I hope Anet solves the issue instead of pulling a Bioware and killing off their own player base. From what I’ve read on the dungeon and necro forum, it’s still a possibility

same boat here. missing 22g.

im seriouslykitten and going to make sure this issue is known in public if we dont get our gold back.

“sorry we cant restore gold/items” is just not acceptable this time

I also have the same problem. I lost 2,5 gold while doing exchange.

This is a huge problem. “sorry we cant restore gold/items” is just not acceptable this time. Absolutely!

Im missing about 5 gold. I have just let it go since the game is still fun. I hope they fix this stuff soon tho.

Gold is missing, characters are going missing, The trojan wurm is on the loose :P It would be funny if Anet was doing it to bring down the gem inflation when no one has anything to spend anymore…..

Missing 5 gold, tried buy gems, it said failure, and today I miss 5 gold and no gems.

Also missing gold here. Afraid we won’t be getting it back since so much time has passed and nothing happened, not even a response from Anet telling us if we are going to get it back or not.

Try and merge the threads so it makes life easier for the devs to handle. Here is the thread that John Smith responded to initially:

https://forum-en.gw2archive.eu/forum/game/bltc/9-19-TP-outage-and-how-it-has-affected-my-gameplay-today

Remember: While this sort of situation is certainly frustrating, the easiest way to get help is to remain respectful. Otherwise we run the risk of having the thread locked for negativity and we all lose.

Same here. Put in a ticket. Hopefully will get resolved.

same here still missing over 40 gold in items and cash, no answer from support…. and the trading post is back and no issues

seriously!!? game bugs and we lsot our money and items? seriously, their fault and we lost?

Try posting in this thread in the Account Issues forum: https://forum-en.gw2archive.eu/forum/support/account/Gold-missing-from-Inventory-merged/page/4

48hours later, still out 25g and still no answer…

@azurrei: Yes, they provide me some “reasons” for the lost stuff and I’ve not received anything back , nothing.

63hours later, still out 25g, and still no answer

76 hours later, still out 25g, still no response from Arena Net

Got the same problem… i lost 15g+ on item what i put to TP… no respond from AN to my ticket…

Im actually not sure if I got all my money back as I got a bit more than I expect after I logged back in today. I picked up close to 10G when I expected to only be getting 6 or so.

Still missing around 20 bags from when I cancelled my listing and did not receive them for pickup.

90 hours later, still out 25g, still no response from ArenaNet

yea… 26.09.2012 and still nothing… AN think “maybe we wait and player forget about that…”
AN we know that you got only cash from sell game and some ppl buy gems but pleas… respond on ppl problems…

ok you can close topic… got answer…

"
The Guild Wars 2 Support Team is unable to restore missing characters, items, or gold. This also includes server transfers as well, however for this moment in time server transfers are a free service, so you can move your server at will. I understand this may be frustrating, but we simply do not have the capabilities to do this.

Regards,
[GM] Raven
Guild Wars Support Team
http://support.guildwars2.com/
"
so if you lose item, gold or character (delete or how) by mistake… you don’t get back what you lose… heh…

Hello,

Since this issue seems to be solved, this thread is closed.
Thanks