I got a problem with the Trading Post on my work computer. The problem is that i see blank pages when i open the Trading Post. That appeared 3 days ago, before that everything was fine. When i am home i don’t have the problem, it’s just fine. Is there any solution to fix this problem?
P.S. on my work computer i am running Windows 8 and home Windows 7 maybe this helps.
3 days ago they had done maintenance on the trading post. I know many who have had varying issues with it and their accounts since this occurred. Seeing as your issue seems to be PC based and not account based I would ask if you can ensure:
1. Start Task Manager (not sure how it’s done in Win8) and under the Processes tab make sure they are sorted alphabetically.
2. Run and Log In to GW2 and hit PLAY
3. Hit F11 and switch to windowed mode (if you are not already playing in windowed mode)
4. Select a character and load in to the game environment.
5. Once In-game ensure you can see your task manager and it is sorted alphabetically.
6. In GW2 open your BLTrading Post. Immediately when you click to open the TP a new process will be started on your computer titled “awesomium_process.exe”
(Do not worry if it says *32 after it if you are on a 64-bit system)
If the process doesn’t start then there may be an issue with the installation or the process is blocked from being allowed to start. If this process starts but is not permitted to access the Internet then your Trading Post will be unable to load any data since the TP accesses information from a separate server than that which the game resources are hosted on.
TL;DR
Basically, be sure “awesomium_process.exe” opens in your running processes after you’ve opened your trading post and that “awesomium_process.exe” is allowed full access to the Internet in your firewall programs.
I hope this has helped you. Otherwise, wait until after Wednesday morning, January 23rd as they are doing another maintenance that should fix problems that arose with this previous maintenance.
