Guild Wars 2

I can’t use everything on the trading post.
When i try to buy something,it just shows
“your order did not match any current list.”

Besides,i am unable to get back the items that i removed.
and i didn’t receive the gold from the items i sold,the pick up list is totally empty.

But i can normally use trading post by my friend’s account.
Does that mean my account got banned in trading post or something?

I’ve post this at Game Bug and sent message to some people who may solve this problem.

it’s a bad time for me without trading post

this problem is not like the normal one(the buy button grey out).
I think it will be higher chance to fix it up.
sorry for pulling this up.
but i have to do it until someone can handle it,
because there are several people have this problem,too.

Same for me,
im check from another ISP – same error

I have this same problem… ArenaNet pls fix it.

Yep, same issues

1) Unable to see the orders I bought in “Pick Up” tab

Bear in mind that coins were taken when I ordered the items and those orders were fulfilled. If you go to “My Transactions” and “Items I’ve Bought” you’ll see the long list of items I ordered that were fulfilled. Just no idea why it’s not appearing in the “Pick Up” tab.

2) Unable to see profit from the weapon I sold in “Pick Up” tab
3) Unable to buy anything from the trading post, error “Sorry! Your order did not match any current listings. Please refresh and try again” when there’s 1000+ availability.

I assume that once this broke, I was unable to sell anything either. Put up a test item and it’s still sitting there.

Please help. No fun playing the game if I can’t make purchases and sell items on TP.

One more thing I forgot to add

4) 4 orders remain that were unfulfilled. 2 have been fulfilled now after the TP broke for me but I don’t see it in “Items I’ve Bought” tab anymore. So that’s an issue too now.

I am also having the same problems. It’s so frustrating since the Trading Post is such a vital part of the game.

I really hope that this issue gets fixed soon or I might end up losing interest in the game completely…

The rest of the trading post is working fine, but when I try to sell something, the sell tab appears but it’s just entirely blank. So is the My Transactions tab. The home page of the Trading Post loads just fine but when I try to buy something, the “buy” button is always grayed out for some reason.

It’s been like this for a day or two now.

Reynfall.1547:

The rest of the trading post is working fine, but when I try to sell something, the sell tab appears but it’s just entirely blank. So is the My Transactions tab. The home page of the Trading Post loads just fine but when I try to buy something, the “buy” button is always grayed out for some reason.

It’s been like this for a day or two now.

i think your situation is not exactly same as our?

There is hope! fix this problem and I will worship you on bended knee!!!

I am having the same issue as Reynfall.1547. My sell tab is blank and I can not sell on the Trading post from my inventory.

LordBlaine.5138:

I am having the same issue as Reynfall.1547. My sell tab is blank and I can not sell on the Trading post from my inventory.

I had this problem as well, but I ran Game Booster 3 in hopes of raising my FPS, and I was pleasantly surprised to find out that TP was working again.

I am having the same exact thing happening to me and I’ve submitted 3 tickets for it and have yet to receive a response. I’ve also purchased Gems and my bank card has been charged yet I did not receive the gems at all. Please advise Arena Net.

I can’t buy any item in TP, my buttons are greyed out.

My pick up tab is empty, when i remove item from buy list i don’t get any item back and when i sell something i don’t get money.

It’s been 3 days still can’t use Trading post, please help

I have the same exact problem as the original poster, “sorry your order did not match any current listings”. Problem since 3 days ago, also I sold items but didn’t get the cash… pls fix it

A fresh download/install of the game did not resolve the issue. This needs to be fixed ASAP.

Bump…Need this resolved as it is severely hindering my character progression.

Same problem. 100s of other players can use the TP with no problem.

I bought gems 5 days ago. They have not been delivered.

For over week I cannot buy or sell anything.

Please fix this or tell us how it can be fixed!!

Same problem here. I cant sell or buy anything and i lost money/items too. Bank and inventory full of items that i need to sell on trading post. FIX IT OR TELL ME HOW TO FIX IT

Same deal here no inventory shows up in the TP sell window

Still no answer to this from Anet……starting to loose my faith.

Anyone tested friends GW2 account at same PC? Bug on account or on PC?

I’m planning on going to my brothers house tonight to test this. This happens on my laptop and my desktop.

This problem is definitely account related, I have tried:
- reinstalling
- trying GW2 on several different pcs (including friend’s pc, TP is working for his account)
- repairing

Well, thanks for saving me a trip lol.

My friend tested log in with my account. Same problem, so its account related.

yeah likely account related.

I tried using my laptop instead of my PC, i get the same exact problem.

Pls fix it, AN, it’s getting to be a really big problem especially when my inventory is all full and I can’t sell (or buy) anything at all.

Im got answer from ticket.

GM recommended two standart ways to fix (update root certs and delete Local.dat)
and send some logs (Gw2.log and GameAdvisor log) if not help.

Standart ways not fix my error “your order did not match any current list.”

5 days without TP…
Trade Post is huge part of that game,
cmon ANet, help us

I got a reply,too.
They told me to make some test and send the report.
The problem still not fixed yet.
If there is any good news from the ticket,I will tell u guys.

Close to 7 days now, no reply from support ticket. Nothing.

Sigh.

Anet sent me this. I will have to do it once I get home:

Hello XXXXXX,

Thank you for contacting NCsoft Technical Support.

In order for us to better assist you with this issue, I would like you to provide us with some basic information from your game client and computer system:

First, a file called “Arenanet.log” will be generated in your “Documents” folder under the “Guild Wars 2” folder. Please locate “Arenanet.log” (If present) and attach them to your reply.

Next, I need you to run our “Game Advisor” tool. The Game Advisor will provide us with helpful information about your system and Internet connection.

If you are using a router, hub, or switch, please disconnect this device and connect directly to your modem before running this utility. You may have to reboot your modem and/or computer to reestablish your Internet connection. If this isn’t possible due to your network setup, please run Game Advisor with the router connected as the information will still be useful.

To run Game Advisor, please perform the following steps:

1. To download the Game Advisor, go here: http://us.ncsoft.com/gameadvisor

2. When prompted, save the file to your Windows “desktop” so that you can access it easily. Please save the file before running it – running from the website can cause file issues.

3. Double-click on the Game Advisor file and then click on the icon for Guild Wars 2.

4. Click on the “Test Computer and Connection” button and please wait a few minutes while the process completes.

5. Once the process completes, a “Test Result” window will come up. This window will provide you with a link to update your ticket as well as tell you where the diagnostic report is saved. You can also view the report file.

Lastly, I would like to examine your TCP/IP, Winsock, DNS and Proxy information for potential issues. To do this, we use an application called “Hi-jack this.” To run Hi-jack this:

1. Download and run HijackThis from the following link:

http://sourceforge.net/projects/hjt/

2. Click the “Do a system scan and save a logfile” button.

3. Once the scan is complete, a text logfile will appear in Notepad. Save this file to your Desktop.

Please update your ticket with these files. If you need assistance attaching a report to the ticket please follow the instructions in the following Knowledge Base article:

Title: Attaching a File
Answer Link: http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/std_adp.php?p_faqid=5887

Once we receive it, we’ll have a better idea of how to resolve your issue.

Regards,
Ashe
NCsoft Technical Support

Zera.8907:

Anet sent me this. I will have to do it once I get home:

Hello XXXXXX,

Thank you for contacting NCsoft Technical Support.

In order for us to better assist you with this issue, I would like you to provide us with some basic information from your game client and computer system:

First, a file called “Arenanet.log” will be generated in your “Documents” folder under the “Guild Wars 2” folder. Please locate “Arenanet.log” (If present) and attach them to your reply.

Next, I need you to run our “Game Advisor” tool. The Game Advisor will provide us with helpful information about your system and Internet connection.

If you are using a router, hub, or switch, please disconnect this device and connect directly to your modem before running this utility. You may have to reboot your modem and/or computer to reestablish your Internet connection. If this isn’t possible due to your network setup, please run Game Advisor with the router connected as the information will still be useful.

To run Game Advisor, please perform the following steps:

1. To download the Game Advisor, go here: http://us.ncsoft.com/gameadvisor

2. When prompted, save the file to your Windows “desktop” so that you can access it easily. Please save the file before running it – running from the website can cause file issues.

3. Double-click on the Game Advisor file and then click on the icon for Guild Wars 2.

4. Click on the “Test Computer and Connection” button and please wait a few minutes while the process completes.

5. Once the process completes, a “Test Result” window will come up. This window will provide you with a link to update your ticket as well as tell you where the diagnostic report is saved. You can also view the report file.

Lastly, I would like to examine your TCP/IP, Winsock, DNS and Proxy information for potential issues. To do this, we use an application called “Hi-jack this.” To run Hi-jack this:

1. Download and run HijackThis from the following link:

http://sourceforge.net/projects/hjt/

2. Click the “Do a system scan and save a logfile” button.

3. Once the scan is complete, a text logfile will appear in Notepad. Save this file to your Desktop.

Please update your ticket with these files. If you need assistance attaching a report to the ticket please follow the instructions in the following Knowledge Base article:

Title: Attaching a File
Answer Link: http://help.ncsoft.com/cgi-bin/ncsoft.cfg/php/enduser/std_adp.php?p_faqid=5887

Once we receive it, we’ll have a better idea of how to resolve your issue.

Regards,
Ashe
NCsoft Technical Support

yeah,same as mine

Trading Post is definitely messed up. I was trying to purchase crafting materials. Sometimes I would get a message telling me it couldn’t find the item. Sometimes it would give me the item plus the cost of the item in the pick up window. Sometimes it would give me 1 copper in the pickup window. While I do have items for sale, none of those items were sold while I was attempting to get crafting materials.

I wanted to add and edit that this just recently started happening within the last half hourish or so. It’s not been on ongoing problem for me.

This problem is NOT account related. When I had the problem, it only persisted on my desktop, while my laptop worked perfectly fine while on the same exact GW2 account. I’m almost positive it has to do with certain services running that cause a connection problem with the TP.

Game Booster 3 ends all unnecessary services to help your game run faster. It made my Trade Post work. I seriously suggest giving it a try.

All I get is the spining icon. .I had it for 2 weeks which cause me to stop playing. I’ve tried all fixes, I login once in awhile to see if it’s fix then logout. This is a show stopper and I will not play until its fixed. I can not level my professions sell or buy stuff. Bad timing for them to have this problem with WOW MOP launch date around the corner not that I am thinking on buying it but I am going to need my trouble-free gaming fix. So hopefully they get this shi* fixed soon.

I have got a lot of items i bought in this week
and lost about 2~3g, but i think it’s fine.

Perhaps it just the money i should pay for some of these items.

The problem was fixed temporarily.

Hi guys, I don’t know if anyone suggested this by now, but this solved the empty Sell tab problem for me:

1. Go to …\Users\<your_windows_user_name>\Documents\Guild Wars 2\ (or the equivalent for older versions of Windows)
2. There is a file called Local.dat – delete it and run the patcher again

Hope it helps.

Jeffrey.3692, same for me, around 5g.
But I cant testing Buying now – TP down.
Looks like ANet try to fix that

Fixed for me, after big maintenance 20 sept