Guild Wars 2

Everyone affected should put in a ticket, they will have your name at least. I would post the name of the GM that responded but I don’t want to get into trouble for doing so. He also stated that once a solution was found I would receive a reply through the same support ticket on how to claim the reward.

Same here. Boss is almost dead and poof, DC. Log back in time to see the loot gone. An email to my response says they are looking into getting the missed loot to the effected players. We shall see I suppose.

Just got disconnected about 15 minutes ago … during final ramp phase… was going to be going down it…

Do we need to submit tickets?

Latency.3907:

Just got disconnected about 15 minutes ago … during final ramp phase… was going to be going down it…

Do we need to submit tickets?

I just did, to be safe. We didn’t kill giant crab reinforcements for three hours to get nothing. Do anything you think you should to get compensated, I’d say.

You know it’s not like I love having my laptop overheat during the final ramp phase with 2 champ karka and about 4 or 5 vets. and being poisoned to death. and not being able to get back on for about 2 hours. that’s really fun. and later finding out that a lot of people got precursors I was so overjoyed about not having a chance at one. thanks Anet for the ill preparation on your part. servers pushed beyond max capacity. people dcing or having other tech issues and being screwed out of the chest. fun just fun. please do note the sarcasm.

https://forum-en.gw2archive.eu/forum/info/news/Disconnect-at-the-end-of-Lost-Shores-Event-Read-this Read it and stop complaining.

Berelious.3290:

https://forum-en.gw2archive.eu/forum/info/news/Disconnect-at-the-end-of-Lost-Shores-Event-Read-this Read it and stop complaining.

I’m still upset about going through all that to get nothing for it but, after reading the post Berelious was so kind to link for us, I’m hoping that they figure it out and make sure we get what we spent our time working for.

Tried twice, 4 hour investment. First time DC’D at the end. Second time crashed at the end. Best night ever.

Berelious.3290:

https://forum-en.gw2archive.eu/forum/info/news/Disconnect-at-the-end-of-Lost-Shores-Event-Read-this Read it and stop complaining.

No need to be an kitten about it. more people got shafted out of loot then got loot anyways. and if you got shafted you most likely would be complaining anyways.

…

I was kicked around 23:25 (GMT+1)… 90% of the secound reinforcements wave were defeated, I died and have to go back to the rez-point. LoadingScreen and then crash…no Reward…3h wasted… great…
I think the Mobile Athentificator Server were down because I even could not log into the forum (00:25 GMT+1).

I’m looking forward for this solution and how they identify the users with problems.

Was kicked at the very end of the event, right after the boss karka died. Game crashed and when I loaded back in, the chest was gone.

Well I am from Australia. I managed to get up in time for the event start, was having a blast. We even had 3 dev accounts on our overflow server. all nice chilled out people. then it was time for the tree. and the waves of unrendered karka, and the lag and the disconnections. Normally I am not one to type this sort of thing, but I really enjoyed the event, up until i got kicked off the overflow i was on due to serverside latency issues, and couldn’t log back in.

screenie for dev particpation proof.

I also submitted a ticket for this. I am extremely dissapointed at the unusually shoddy execution of this event, and the lack of failsafes in place for the reward chest.

kittening ridiculous man! I got dced at the very top! I knew this would happen…

Here’s me 2 minutes after game dced.

They need to change it’s behavior, and it wouldn’t be all that challenging. Why not one time event, over the course of the day or couple of days, but with a catch. Since not everyone could possible make it based on Arena.net’s timescale, have the event lock out a player when they do the following:

The player completes the event. If nothing proceeds, then they are locked from being apart of the reward process at the end with this account from further continuation of the event. As each event is completed, they can no longer receive a reward (karma, exp, coin and loot) from that particular event, as it is a one time event, but they can still participate to help friends or participate for fun. If it’s a chain event, each step is logged as completed, since there will only be so many ONCE IN A LIFETIME EVENTS, the list added to each account shouldn’t be that long or hard to track, giving GM’s an easier time deferring how to aid a player with a grievance with an event not rewarding properly and help on how they can. If a chest is dropped as apart of the event, but not looted, a similar chest will spawn after the chest at the event despawns, giving players ample time to pick up the loot in case of disconnection. A check list can be added for the player to notify how much of it is completed.

Another easy way to prevent a player getting ricocheted from one shard to another is to lock that account to that overload server for five minutes. This will easily remedy the issue I had, where the game would crash multiple times and you get pushed into another overload shard that’s farther along, or in my case, just started before getting booted to one that’s completed, and never thrown back into one that’s a step behind or back into the previous shard.

Hopefully they will do it over. Upset to say the least. you spend the time to do the event and then lose out o the loot. Argh!

So what about people like me that disconnected before the final boss fight even began. We won’t get compensated ever for this?

I was on my engineer “Calidian” when I was killed before the reward dropped. I wanted to go back to the waypoint and run back, but upon going to the waypoint, it took forever to load, booted me, then would not let me back on…

:(

I had the same issue. My group ran for three hours, we had the boss to a third of it’s health, and then my game crashed. I logged back in to find myself in an overflow server. Three hours for nothing.

i couldnt get back into my previous overflow, probably want to induct some sort of overflow save to prevent you losing the overflow you were in encase this happens, cuz i was at teh part with my overflow were you area at the steam wall and i died. loading screen was taking 10min and still nothign to i reloaded only to be in an overflow that had killed it already, iv seen ppl say theyve compleated it liek 3-4 times and its depressing to hear

Awesome. Go do the big event, lag is as high as a ten second delay or -worse- and then RIGHT near the end the server crashed twice, event ended, so NO LOOT. All that time wasted, money spent in repairs and teleporting, and not a darn thing to show for it. Logging back in was a trial too. This is ridiculous.

Ok, I put in a support ticket. EVERYONE needs to do that. SUPPOSEDLY A-net is going to compensate people who were fraked by the server crashes. Send in a ticket explaining every little thing, lag, DCs, wasted money, everything. They should send you a message back saying that they are going to offer compensation, but it’ll take time, and they’ll notify you through that ticket.

Let’s hope their idea of “some time” meshes with ours. -_-

Link to their FB post.

https://www.facebook.com/GuildWars2/posts/404124619659643

Well it was sad samething happened to me disconnect at the final stages wasted 2 hours on that and was not able to log back in, left for work pissed off that i was not able to finish the event. It would at least expect anet to fix it by redoing the event or something.

Dear Arena Net, I would also like to express my disappointment with how the Lost Shores final event operated. It’s rather distressing being disconnected right before the big finale, especially after spending two hours working my way to the boss. I attempted to log back in, but by the time I was able to do so, the event was over and I have nothing to show for my time and effort. Thank you for looking into this matter. I really enjoy GW2 and appreciate the time and effort you put into it.

Same thing happend to me, was fighting Karka for 2.5 hours and game then startet to lagg but i could still play, and then suddenly everyone stoped moving and got dc, when i log back in 10 mins afte ( ofc game wouldnt let me in ) event was over and i was left empty handed, no loot no chest … nothing

I got knocked off the edge of the spiral during the part where you destroy the netting, I died on the cliff face where no one could reach me, so I ported out. I got stuck in an infinite loading screen and never managed to get back in.

I can’t believe I disconnected. Seriously so close to the end.

I spent over two hours sitting there smashing those stupid things.

The even was so unnecessarily long and it was all wasted and all for nothing. I’m really mad right now. That was honestly a big chunk of my life that I’ll never get back.

Finally got into an event, everything was going well, then everyone errored out and DC’ed. Yes, everyone, even my friend, at the same time, who wasn’t even on the same overflow. Come on, Anet. Now I can’t get back into that overflow. All that time wasted.

Was in the final part moving the Ancient back to nesting grounds and then everyone on map crashed out. Basically spent the last couple of hours for nothing then other than armor repair costs.

come on ,my game crashed in the event , that was wrong , really wrong guys !

IceBlink.4317:

Was in the final part moving the Ancient back to nesting grounds and then everyone on map crashed out. Basically spent the last couple of hours for nothing then other than armor repair costs.

Same, we were probably in the same map. That was my second try, after getting the “Incorrect password” bug on the first one, also disconnecting me. Annoying, to say the least.

IceBlink.4317:

Was in the final part moving the Ancient back to nesting grounds and then everyone on map crashed out. Basically spent the last couple of hours for nothing then other than armor repair costs.

Yup!

This is why one-time events are bad. One chance to do something in a medium where so many things can and do go wrong (programming) is asking for trouble. Would have been better to introduce a boss that spawned once a day but only dropped that amazing loot once per character’s lifetime and just a normal event boss chest everytime after. Least then people wouldn’t be worried about missing out because of errors/timeline. Get the feeling Anet caved to the whiners complaining about events not having permanent affects…there’s a reason games don’t do this.

Most (all) of what I experienced has already been described in great detail, so +1 I guess…

I get to the choppa as Arnold instructed me to. We’re flying in the choppa, and then suddenly POOF no more choppa!
I DC’d as the instance got to taking the Captain Waypoint.
TY to person(s) that let me group with them.

Our overflow crashed. We were a about to move the boss to the nest and Boom. Now to start another event? I don’t know if I have the time between running a houshold and the like

I just submitted a ticket.
I really hope arenanet gives us something for the lost time and frustration of the overall bad and OP event.
It was not fun hard but 1shotkilled 10fps hard.

Bet if they didn’t hand out precursors most wouldn’t care.

I will have to remind my buddy to put a ticket in if he already hasn’t, i know this is late but he was really mad he was kicked and when he zoned back in he didn’t get to loot a chest or credit. he just shut the game down.

Their solution better have a kitten precursor chance

Try doing this event two times and each time take up to 2 hours or more and getting Disconnected.,……I feel like All my hard work was for nothing, however Anet is fixing this issue and we will all get compensated we just now need to wait. They now know there was an issue…and I hope they learned there should NEVER…..EVER again be a one time event. Now they have a Load of work on their hands and over 1000+ Guild wars fans upset.

We were moving the ancient karka back to it’s nest. DIsconnected, came back and event over, no chest.

I put a ticket in, the 20 slot box would at least be a consolation prize.

When it has been figured out how to reward disconnected players, will there be precursers available in the rewards?

I just want to thank ANET for responding and for promising to try and find a way to reward us. I know it won’t be easy and I know it isn’t something they had to do, and I imagine this whole weekend has been a lot of hard work what with all the bugs that needed urgent fixes. So however frustrated I am for the way things worked out, kudos to you guys for trying to make it right.

Running the event myself with some members of my guild, we spent 1 1/2 hours and got dc, then it took us forever to find a overflow area where the event was up… again spent 2 hours for nothing… missed out on the event all together and yet I was there for it

I’m in the same situation… Stayed up 3 hours past my bedtime and the server crashed at the very very end of the event. Logged back in and it was already over (either on the same server or, more likely, a different one). Got in with some friends on another but theirs was at the beginning! I can’t stay up another three hours!

same as everyone else, game crashed and I missed out on the reward

Got DC’d twice,and the new build. I better get my rewards Anet, this is unacceptable imo, shoulda waited till tommorow for update.