Guild Wars 2

I also got disconnected but I heard that ANet is mailing rewards to those that got disconnected. Is this true? I think GW2 is a great game but I’m really miffed that I couldn’t get the rewards that I spent so long fighting for.

Wow 18 pages each with unique stories on how efforts are unrewarded. This is just unprofessional Arenanet.

I realy wanted to enjoy this event, I realy did, but there was way to many dc’s, lag and the inabillity to log back in for me and others that made it very uninjoyable. Missing out on some nice loot kinda sucks to. I love this game, but this Lost Shores event left a very bad taste in my mouth. I hope that Wintersday won’t be as bad.

Just want to add my voice to this, i don’t normally complain. Event was fun and luckily i had little lag, but i died when the final boss was at about 1% health and went to wp but it stuck on loading screen. I had to alt f4 and then couldnt log in for 5 mins as log in server was down. Managed to get to a diff overflow to my party, boss was dead but the chest icon was on map, ran there and despawned sent an error report. hope they do compensate us. I wouldnt mind but it is the fact it was such a long event! And right at the end is just harsh.

Couldn’t log in during the event. I’m so pissed at Anet now…it’s hard to even dig up 1G with limited play time and now when an opportunity emerges, the servers fail… I guess Anet doesn’t give a crap anymore since there is no subscription. I just feel cheated now and I don’t like games with unfair rules.

Same as others, client crashed as we were battling the 2nd reinforcement phase just outside the camp spawn. Managed to get logged in 5 minutes later to find that the event had finished, tried relogging a few times but seemed to be the same every time. Called it a night and went to bed. I’m sure anet will be able to check logs to see who was there and what happened and i’m sure they’ll sort out those that missed the end with loot so not throwing the toys out the pram.

Found phase 3 to be quite a smooth journey up till the crash, not excessive amounts of lag, the render distance of the monsters was pretty small though, i’m guessing that was the price to be paid. It was a little bit of a grind but quite good fun all in all. Hopefully lessons will be learned for the next one though.

I got disconnected at the Final stages of the event, where we were pushing upwards inside the hive to get to the Anicent Karka. When I logged back in, I was in a Overflow where it had been complete and got no chest.
I feel semi cheated as I actually arrived late to work as this event lasted alot longer than expected and I work nights.
Is there anything being done to compensate people that were there at the event, but dc’d?

In the midst of the final event I had corrupted files then a system crash and finally aren’t able to get neither the game nor in the forum (error 42) . Finished the event is back all right … I lost everything: the final battle, the satisfaction and rewards …: (

Ravensteel.8915:

I got disconnected at the Final stages of the event, where we were pushing upwards inside the hive to get to the Anicent Karka. When I logged back in, I was in a Overflow where it had been complete and got no chest.
I feel semi cheated as I actually arrived late to work as this event lasted alot longer than expected and I work nights.
Is there anything being done to compensate people that were there at the event, but dc’d?

I’m disconnected arround ~23:00 – GMT +1 – and not even the final even i think – we just pursuit the Ancient Karka back, and boom… launcher start and couldn’t login back… Missed the final event, the reward, the video…

I hope there will be an option to get the rewards, and watch the final video.

Btw: the one time event is a good thing – if you can play when it’s start -. Because of the long event – and the login tries – i had only a few hours to sleep, before i went to work this morning. Next time i hope the event will start a little bit earlier.

DC’d near the very end, then had login problems.

Very disappointing from Arena-Net. I was doing fractals and got stuck on the loading screen, logged off and the log-in servers went down. Tried to log in for 4 hours (was during the event) and it just wouldn’t let me. I opened firewalls, changed ports and everything! Gave up on it, today I log in and see everyone with a precursor……
It’s the only thing I’m missing from getting a legendary and last night I could have a chance to get one. Prices went down – sure, but in a tiny bit they’ll get high again.

ReginaBuenaobra.6953:

We have a team looking into disconnection problems that prevented some people from receiving their event rewards.

We will update you as soon as we have more information available.

Thank you, and we apologize that you were unable to claim your rewards.

The thing is I wasn’t disconnected, my game was screwing up so I decided to log out and log back in again to try and fix it, not realising that it would put me into a different overflow server where the event was already finished. I know that’s not exactly the issue other people are having here but I participated in the vast majority of the event and I feel really irritated that I missed out on all the awards

The whole weekend has been a mess. I’ve attended every event, 1st one lag d/c and a scavenger hunt that wasn’t possible to do. 2nd was a lag flash in the pan blink n u miss it. The third well I spent 2 hrs on it but due to the constant death and huge time frame I had to leave, only to find people got loot worth a years gold… All i got was a huge repair and rez bill >_>

I got proof I was doing the event before the game crash.

I was disconnected near the ramp; it was laggy but at that point, the server I think was really being hit hard as other servers had probably just finished. I received a network connection error and was unable to complete the event or obtain loot. It was fun while it lasted though and I dig the new content. Hopefully they find a way to fix this.

join the club… it was all about d/c and people not being able to get on. Good timing on the d/c’s though.

But hey, some people did it multiple times and got 400g worth of items. fair

I’ll agree to the timing of it SniffyCube. The server crash/ DC only occurred right towards the end of the event where all the hard work has already been done. It was nice to get on an overflow that had the event going on at a later time for those that couldn’t make it to the original packed servers. Was still a shame to spend two and a half hours and get stopped by a server issue.

I got disconnected before the end twice.No chest rewards for me and my time wasted.Hope we get something like the other did.Its not fair that players who did the event from the begging to the end..almost don’t get loot but players who came in the end get.

I got 137 gb of footage from the start of the event when the cannons blasted the hive open. As a proof Anet that I actually wasted that much time and got dced and could never rejoin, reclaim progress, or get to the chest.

Also, if your solution to expencisve precursors was to give them away at ONE TIME event chest, you could have at least make sure. those who worked hard for it. could at least get to that chest. Im not even talking about people who couldnt participate…

I thought the one time event was awesome, sure it was buggy, but if this was their first one time event then future events will be even greater. i played all weekend participating in every way that i could I also disconnected yesterday in the final phase before i got to the chest, but i believe that Arena net will come through for us and let us have another shot at the event or just send us the loot. all in all i had a great time with the event and hope to see more in the future, i just wish i had gotten to finish this event and recieve the reward for the weekend.

I thought the one time event was awesome, sure it was buggy, but if this was their first one time event then future events will be even greater. i played all weekend participating in every way that i could I also disconnected yesterday in the final phase before i got to the chest, but i believe that Arena net will come through for us and let us have another shot at the event or just send us the loot. all in all i had a great time with the event and hope to see more in the future, i just wish i had gotten to finish this event and recieve the reward for the weekend.

Got a “network error” – althought my internet connection was fine – while doing the second reinforcements part. Tried logging back multiple times, but the login servers were dead. When I finally managed to log back on my character, the event was already over. Kinda sad to be honest, because not only did I miss the chest, but also the conclusion of the whole event chain.

Can we have any news about what you are doing?
I mean i can wait a week, a month for my reward, but can you tell us what you have in mind? It’s not top secret , and it could help people calm down

I think the most fair thing is to give us the same chest with the same loot table ( give us for free, make us kill the boss again, everything) the others got.

I sincerly hope you don’t want to give us something like 2 greens, or some bad equips and say " that’s the same chest trollface " or even worse some PR answer such as " we are really sorry we’ll make sure next event will have wonderful surprises etc"

I too was disconnected right at the end, i even have several screenshots to prove that i was there during the events progression.

Bit pissed off at how i wasted about 2 hours of my time, on this one time event, and got nothing from it, i could’ve level’d faster and saved a lot of coin if i just went and did my usual routine instead of constantly dying and having to sink my cash into repairs.

Agree with op, I was there for 3 hours toughing through the obnoxious reinforcement phase, finished the 12 pockets of gas part. Just before hitting the webs inside the hive, I HAD to leave for work or risk showing up late. Came back and saw I got nothing rewarded. Not even a thanks for tagging along, heres a 20 slot box that everyone else got. I think this is extremely unjust to those who were forced out early. If the drops were some rares possibly an exotic, I wouldn’t care at all and would move on. But the rewards were much much more significant than anything I have seen and from the looks of it, thousands missed out after putting in as much effort as time would allow. Please compensate us for our work! I don’t expect a precursor and some 10g worth of random loot to shut me up, but something for my time and effort atleast…

it seems very unfair that i hear people that looted the chest mutiple times when some of us never even got the chance because of server crash’s.this was my first couple of weeks in guild wars 2 and if this is how badly the game is managed i dont think i will bother to put any more effort into this game.

of the 7 days i have been playing this game 3 were wasted doing lost shores events only for it to crash twice on me during the end phase then put me in an overflow where it had already finished.

2 and a half hours spent dying to mobs that you couldn’t see because some moron decided it’s more important to render things that CAN’T kill you before things that CAN kill you just to get DC’d from a RANDOM overflow server that you cant get back on to get your rewards from a one time event chest… Awesomely designed…

WTB Selectable Districts just like we had in GW1…. at least then everyone that got DC’d would have had the ability to rejoin the district they were on…

I was disconnected in the last minute before the final fight apparently, when you clear webs off the explosives at the very end :/

over 2 hours in of pointless killing loads of spawns I ended up crashing and not able to reconnect due to some login bug that made out i was behind a firewall ¬_¬

Then we find out the award was probably a precursor im somewhat annoyed

Was in one of the overflows. Died & tried to go to WP, got hung on map load & lagged. Was late in the evening so I just gave up getting back inn in the end
The investigation event was bugged as well so I could not finish it, first it was Noll that was bugged when that was fixed I could not find Pastkeeper Saballa or any of the others.
Great that you do this stuff for us, but it was a very buggy weekend and I feel there is a lack of fairness to it all. A 1 time event, with great loot, that was super buggy and during a time of day that was quite late for us here in europe.

I locked up a few times where my game froze and then trying to get back in the little thingey just kept spinning. Got back in again after a few minutes to lag out terribly and freeze again. I was there for 98 % of it but the lag made it seem like an eternity. I too didnt get end chest due to lag and connection issues in the overflow I was in..

I too was disconnected during the event.I tried to log back in but it wouldn’t have let me in.When i finally logged back in the event it had already ended with the reward chest gone.
I hope Anet will do somethink about this and will compensate us with the same rewards as the other players.And to keep this from happening again,if possible with same events as this.I aslo have proof of been into the last phase of the event.

i was disconnected during the second wave of reinforcement for the Ancient Karkha…
Tried to log in bug i give up after 20 min of trying…

Happened to me also, spend hours doing the event to the finale, got disconnected and unable to login. Heard a friend of mine on skype finishing it and getting all the loot.

Made me pretty sad, all the hours spend in the event chain and nothing to show for it because the login servers were messy at the end.

Great event though!

Just got a response to my ticket saying they dont care, yada yada cant do anything about it.

The idea for this event was very good, but you can’t handle the “raw awesomeness” of your own creation. Guild Wars 2 is better than the other games and have many players. You shoud have predicted problems like that and solve them before you released the event.

I got disconnected at the very end of the final event – nor reward for me. I was unable to log back in, and when I eventually did, the event was well and over with. Is there any way for me to get any credit or rewards for taking part in this?

so i’m just doing this event to defeat the ancient karka and I get kicked out of gw2..
i couldn’t log in anymore and that way i didn’t get any rewards :/ hope anet can fix this soon and give me and all the other people with this problem their rewards…

Proof I was doing the event before we got disconnected earlier, and proof I was doing the event during the release of the “new build”…never did get any of the event rewards.

Man, we were so close.

Acidicore.3264:

They need to change it’s behavior, and it wouldn’t be all that challenging. Why not one time event, over the course of the day or couple of days, but with a catch. Since not everyone could possible make it based on Arena.net’s timescale, have the event lock out a player when they do the following:

The player completes the event. If nothing proceeds, then they are locked from being apart of the reward process at the end with this account from further continuation of the event. As each event is completed, they can no longer receive a reward (karma, exp, coin and loot) from that particular event, as it is a one time event, but they can still participate to help friends or participate for fun. If it’s a chain event, each step is logged as completed, since there will only be so many ONCE IN A LIFETIME EVENTS, the list added to each account shouldn’t be that long or hard to track, giving GM’s an easier time deferring how to aid a player with a grievance with an event not rewarding properly and help on how they can. If a chest is dropped as apart of the event, but not looted, a similar chest will spawn after the chest at the event despawns, giving players ample time to pick up the loot in case of disconnection. A check list can be added for the player to notify how much of it is completed.

Another easy way to prevent a player getting ricocheted from one shard to another is to lock that account to that overload server for five minutes. This will easily remedy the issue I had, where the game would crash multiple times and you get pushed into another overload shard that’s farther along, or in my case, just started before getting booted to one that’s completed, and never thrown back into one that’s a step behind or back into the previous shard.

I agree.

1. They should do a simple check: If the user has already completed, no chest loot. Of course, implying there’s no BUG preventing you from completing/aquiring it the first time.

2. Do a timer with the user account/character. If the player is offline for more than 5-10 minutes, let another person take the place (from the overflow), if the user that disconnected returns before the timer runs out, allow him to join in the same instance! It is relatively simple to do that.

As I do not post often on the forum and play as much as my own time allows some things must be said.
I actualy loved the event and every part of it, being as hard as it was and frustrating but challenging nonetheless, but there are some things you keep on forgeting that the community will be hard to forget. Not every player of your game owns a pristine PC or flawless internet conection to play it with no problems. That being said, having a excelent PC for gaming and surely more than the recommended configuration my game still crashes every now and then but still fairly often (if I change maps often or use waypoints mostly) and the crashes wouldn’t and haven’t annoyed me much (even though they have annoyed me) because if I’m doing something I can just reconnect, even in a dungeon I can get back fairly fast because the loading of the game doesn’t take more than a minute.
Now coming to the part that broke the last stiches of my patiance (and I am a really patient person), the Phase 3 event chain to kill the ancient karka really put us as gamers to the test (Yes you didn’t test your games limits but the limits of the players who play your game).
I will tell this part from my perspective but I’m sure most of the people that played through the event feel the same. Being on time for the one time event and battling against hordes of karka and it wouldn’t be so ridiculously hard if I hand’t been fighting against an immposible amount of lag (If you want to make us your stress test guinea pigs please don’t do it in the time of events where the last thing we should be thinking of is lag and delays but the wonders of the event and the effort you put into it). The lag became bearable at one point when most of the people finished the event and people in my guild sending messages of extrodanary drops od exotics and precoursors even though the guild chat was bugged so i was cut out from them. At that point I had a goal to look up to and knew my hard work and effort wouldn’t be in vain and after 3 unberable hours of fighting and ressing, dying and beeing downed dozens of times on the overflow we had been 10 mins away from the end. But then comes the part when people would frustrate and rage which I can say I was not far from. At that point my game crashed like all the dozens of times but I did not despair I even laughed because I knew my game would crash at a important moment and I just went to log in again because I knew it would only take me a minute to get back in. But then (don’t you see the irony of it) I couldn’t even log into the game any more and franticaly tryed to get in for about 25 minutes but to no avail. Then I really had enough of all the crashes and dissconects before and though this can’t be worth it, 3 hours spent to lose my nevers at the last moments and this is how you lose the trust of your audiance. After 5 more minutes I could finnaly log in but to what avail, the event has passed and people I had been playing with could only show off their loot and precoursors.
Knowing that some of those people already finished the event on a different character and now again and I couldn’t even finish it once.
I do not ask you to give me a precoursor or the drop but I want to be treated the same. I want a chance to get a precoursor or a exotic drop, just a CHANCE, when people can get 2 or more chances on those drops, why couldn’t I get atleast 1.
I know you are working on a fix for this problem with dissconneting but still do you think we can forget or even just look past it. We wanted a chance, just that, and you didn’t give us one. You can give us the chest back and a chance to get exotics or precoursors (which I don’t believe will happen so we will still be withheld the same treatment) but we cannot forget this happened and you surely can’t.
I implore to you that you keep on with the great work with the content of the game, but we can’t and won’t be your guinea pigs when it comes to stressing your servers or trying to see how thing would work if you just make something as massive as this event for feedback, something as immpressive as this should be as polished as it can for the players to enjoy it propperly and you will not keep some of your loyal player if you treat them like lab rats for the future of the game.

I didnt read it all here but I also had problems with this event last night. I got home from work and logged on.. I had to relog because the tp wasnt working and couldn’t log on after that for an hour because it had a message about being behind a firewall. I got back on the karka was dead. so yeah I had nothing to show for this weekend also even though I played for about 12 hours or more this weekend.
Normally I only read these forums but this truly feels unfair to me.

Like many others I found this first update to leave a great deal to be desired in respect of implementation and action taken to remedy it.

My experience of the 3rd phase and Ancient Karka fight was to be placed in the overflow, where with many others I attempted to complete it. The lag was such that several times our ‘zerg’ found itself suddenly ‘one shotted’ and 95% of us down. After a couple hours of play during which I repeatedly got a message appear to say that I was loosing contact with the client, this happened and I found myself transported to the normal server. There I found the event was over and I could not get back to the overflow.

It pretty much sums up my entire experience of this event, lot of frustration and nothing to show for it at the end.

As someone who has to work late on Sunday nights (banquet hall manager), I was so glad that when I got home and logged into the Southsun Cove it said that the event was moving the ancient karka to the nesting grounds. Fast forward 45 minutes (I got on around 11:15 PM CST), and it disconnected on the final phase of the event.

I understand that there were people who put more time and effort into the event than me. Would my lesser participation be enough to warrant reward compensation?

Count me among the masses who got disconnected before the end. A 2-3 hour tour of watching 5 or 6 skill buttons pulsing while I got rubber-banded for several minutes before instant death was less fun than most other things I’ve experience in GW2.

Don’t get me wrong. I love this game, pretty much everything about it. Even my lack of shinies from the Halloween event was not disheartening since I shot myself in the foot over that.

But avoiding my family for half the afternoon on Sunday to suffer a lag-fest of epic proportions and miss out on the shinies at the end left a little bile in my throat. What to do, ANet?

I think one possible solution to stop this from happening in future world-wide events would be to have the rewards NOT solely dependent on the very last event in the chain. As many others in this thread have stated, they spent upwards of 2 hours battling through hordes of difficult monsters, some which couldn’t be seen due to culling issues, dying repeatedly, nevertheless completing the majority of the events in the chain, only to receive nothing due to not being able to deal the final blow at the very end. Whereas someone else could have been doing something else entirely, jump in right at the end, deal the final blow and get rewarded for not doing the whole thing. Something about that just rubs me the wrong way.

I’m not sure whether I’m even entitled to some sort of compensation since I wasn’t disconnected involuntarily, I intended to log out and back in to fix my lag issues only to find I couldn’t, and it’s that uncertainty that’s getting to me, personally. That said, I would be happy if some resolution was given only to the people who crashed/got disconnected, because it was completely out of their power.

Again, while I’m not going to stop playing or let this all affect how I see the game as a whole, I do hope something will be done. A lot of people, as well as myself, are pretty gutted by this. :\

I am from Turkey and when the event was in progress, it was like 12 pm here and tomorror was a school day. I just sat and did the event, and waited for it to be finished and sleep peacefully. I was hoping that I would get awesome gifts. I did the events on Phase 1 & 2, and during destroying the trapped gas tanks, my game just crashed and I tried to log in like for 15 minutes, I really freaked out and directly power off my computer and got to bed.

Come on ArenaNet. I or we all people who disconnected while Phase 3 deserve our loot. My friends told me they got a bag and some armor, but I got nothing and I just envy them. Please listen to us.

well i got disconnect too… also think anet dont care much.. because i was made several thread about getting disconnect in 10% hp finall boss.. and lose all token/money/items/karma/xp…. but they never answered.. and never did any fix.
also in this new dungoens.. disconnect= kick from team.. never can back.

Kicked out due to lag. I kept on dieing due to it too. Got only rewarded for part of the event 10k xp. Did not anything else. I did help a lot tho. I would like to have my reward too.

I to got dc just at the end of the event. So there for no reward.

But i thought it was a fun event. Im just realy disappointed that i didn’t get any reward for the 2 1/2 i spendt on it.

The only thing that kept me from expressing my rage was the new fractal dungeon, which i loved. The thing that irritated me most was people spamming “Dawn” and “Dusk” etc etc. A-net did indeed restart the events on some overflow but it was around 2 AM GMT which caused many people fatigued. Some even had exams at the morning and decided to stay up!

If this cycle happens again, i might just move to another mmo.