Stop Gold seller's spam.
Better yet, connect up those reports to a suitable training filter. After a bit, I imagine you could auto-filter a lot out.
I could have sworn GW1 did all of this, but I have been in too many MMOs to keep track of which ones had this sort of feature.
I was just thinking the same thing as both Canoas and Grammarye.
You could add a new ‘Gold Seller’ option to the reports and have the code check if an account receives a certain threshold of reports from different accounts within a defined period of time. If the chat history contains matches to a database of known gold seller spam it will automatically suspend the account pending GM investigation.
If the chat history doesn’t match known gold seller spam the account will just be temporarily silenced from all channels including mail and again flagged for GM investigation. If the GM finds the account has been selling gold the spam database will automatically be updated with the new offending chat.
Anet already has a system where if a certain post receives a certain number of reports, they review the post and take action. Automatic silence programs are a terrible idea as it allows a group of people to lock others out of chat by submitting false reports.
The Lost Shores should have stayed lost.
^ This.
You see false spam reports on Youtube all the time if someone doesn’t like what you’re saying. The same thing could happen with that type of automated system here.
Anet is working on gold selling as well as hacked accounts, which go hand in hand. If you haven’t already seen what they’re working on, you can view that here: https://www.guildwars2.com/en/news/mike-obrien-on-account-security/
That article focuses on hacked accounts, the new systems they have and will be implementing to prevent this, and how you can prevent yourself from falling into such traps but as I said these two topics tend to go hand in hand.
For more info, visit: http://AvantiGaming.com
Anet already has a system where if a certain post receives a certain number of reports, they review the post and take action. Automatic silence programs are a terrible idea as it allows a group of people to lock others out of chat by submitting false reports.
If you were to put the threshold at say 40-50 reports then you would have to be quite committed to get someone silenced and when the GM reviews the case he could hand out 3 day suspensions to the people who falsely reported.
Well we don’t want to turn everyone’s [Map] and [Team] chat into a reddit forum now do we?
The best idea would be to have chat logging software that kicks back odd messages in [Map] and [Team] when they’re repeated 2-3 times within 10 minutes. That way, someone can evaluate and suspend/ban where appropriate.
I’m not sure why none of these companies do this. Is it too hard to pick out these messages:
Hey guys! Buy $$$$$$ Gold Real Fast —-- —-- Cheap Dollar =^.^= Super 1g for 1 USD =^.^= $$$$$$ Gold Real Fast —-- —-- Cheap Dollar =^.^= Super 1g for 1 USD =^.^=$$$$$$ Gold Real Fast —-- —-- Cheap Dollar =^.^= Super 1g for 1 USD =^.^=
Seriously.
I apologize for the grief reading that has caused many of you….
I think the mute/report system would work pretty well at 40 – 50 reports.
I also think it would be safer and a better option for those accounts which have been hacked to be muted, reviewed and suspended. Rather than being allowed to continue the spam and ending up with account being suspended, and on every players ignore list.
Of course the system could be misused, but like someone has already said you could apply 3 day suspensions to all players involved.
Question: What would you perfer if you account was being misused for gold selling without your knowledge ?
Of course some players, including myself never have to really worry about this type of question, but what if…
My answer is, I would rather be muted and not be added to ignore lists of every player I annoyed.
I would like a report feature added to the mail system. My mailbox has been flooded with gold spam messages and the only action I can take is to delete mail.
Orangu, there is a report system in the mailbox, look for the ! symbol.
But I would like to add this report/mute system to the mailbox as well, because Orangu is right the mailbox does get flooded and having a mute system that disables chat and mailbox would be peaceful.