Guild Wars 2

Janson Smalling.1850:

SandraSolace.7682:

Did you empty your mail box?
Cause if it’s full you won’t sent the items.

Yep. This is the leading cause of un-delivered items.

I can see the need for encouraging people to clean their mailbox, but if this is such a common recurring problem, maybe the inbox should show mail from the gem store regardless of full inbox.
It is also a way to treat those that have contributed to you, and helped fund this company, with respect. If you buy stuff from a grocery store but there isn’t enough room in a bag for all your stuff, they don’t force you to drop that stuff off in your car then come back for the rest – they give you a second bag and offer to carry it out to your car for you.

Mystic.5934:

If you buy stuff from a grocery store but there isn’t enough room in a bag for all your stuff, they don’t force you to drop that stuff off in your car then come back for the rest – they give you a second bag and offer to carry it out to your car for you.

And if your car isn’t big enough to hold everything you bought? There are limitations due to hardware and database performance when you’re dealing with millions of players. It may not be technically feasible to make them limitless.

Gem store mail is not the same thing as say mail from hearts, because if it gets misdirected or lost it could have some serious consequences. I’m sure that it is thoroughly tracked in case there is a problem.

That’s not to say that maybe the number is set a little low if many folks are having the same problem.

I never had a problem with this. I just delete old messages. :/

me neither, but it bugs me whenever I click on someone’s post titled “Mini pet problem!” or “TP is broken” to help them with that, and 10 people have already told them to empty their inbox.
I’m not suggesting no inbox limit. I’m suggesting that just the mails from when you purchase from the gem store are always displayed at the top. a big going for this suggestion is that these mails are already auto-deleted when you retrieve what you paid for.
server resources has little to do with the 10-mail limit. the server still has to store all your unread mail. If server resources were that scarce, it wouldn’t try to send you all 900,000 purchases you’ve made in the last 8 months on the TP when you look at “items I’ve purchased”

It is funny, you would think it would be ALL new mails would bump old mails off anyway. Then when you delete some, they pop back in. I get server limits etc. but it really could work like regular e-mail that puts new mails at the top pushing the rest down.

As I said, not an issue for me, but I WAS surprised it didn’t work like this anyway.

good point! I just realized that’s how gmail and yahoo mail work.