Guild Wars 2

Since the patch hit a few minutes ago, all of my API keys are returning the following from /v2/account, /v2/characters, etc.:

{"text":"ErrBadData"}

How are you accessing those endpoints? Because GW2Shinies is pulling data just fine.

EDIT: Nevermind, I stand corrected. Only the transactions API is working. The v2/account endpoint at the very least is down. Please assist ANet!

Same here. Newly generated API keys don’t seem to work yet

Seems to be working now!

I keep all my fingers crossed for the upcomming patch.
Anyway, was there a dropout if the account API some hours ago? (~10h ago)

/v2/chracters & /v2/account brings an Error since dopout

502 – Web server received an invalid response while acting as a gateway or proxy server.
There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

Random timeout on /v2/account
{"text":"ErrTimeout"}

Multiple API keys tested

The APIs have been down for us as well starting around 12:30 am CST ongoing. It’s not a big deal for us now, we are still in development, but hopefully ArenaNet can get a monitoring solution to detect outages.

Getting the same random timeouts

It’s working for me now – thanks!

seems to be the case again.
https://api.guildwars2.com/v2/account returns

{
“text”: “ErrBadData”
}

werdernator.6105:

seems to be the case again.
https://api.guildwars2.com/v2/account returns

{
“text”: “ErrBadData”
}

Yup, ever since the hotfix yesterday.

Getting the same errors here : ErrBadData

Same issue

{"text":"ErrBadData"}

Same here. Yesterday it works fine. Today – crash

I’m getting the same issue from /v2/characters too on a friend’s key

Any ETA for things to go back to normal API wise?

Khanate.3641:

Any ETA for things to go back to normal API wise?

Not before regular business hours would be a good bet

Is there a reason why the ErrBadData response uses the HTTP code 400 instead of 500?

All API keys seem to be broken for me. I create new ones, but I can’t seem to make them work on the following sites: http://www.gw2bank.info/ and http://mygw2.wvwintel.com/

Error code:
Invalid API key or API error.

https://api.guildwars2.com/v2/tokeninfo does work, but that is it.

Any news on a fix?

I’m also unable to use any of the sites with my API key when attempting to access bank/inventory

Lawton Campbell.8517:

I posted a note in our internal chat about it being broken, but yeah, it’s the weekend so it’s probably not gonna be fixed before Monday.

Really sorry about that

Is a fix in sight?

Nekres.1038:

Lawton Campbell.8517:

I posted a note in our internal chat about it being broken, but yeah, it’s the weekend so it’s probably not gonna be fixed before Monday.

Really sorry about that

Is a fix in sight?

I’d say give them a few hours, it’s barely 10 in the morning for them! And that on monday too…

Confirmed working. Thanks!

Working for me too. Thanks.

Lawton Campbell.8517:

Should be working again.

The fix to prevent this from happening again should go out with the next release (for real this time maybe).

It’s all right … when I get this error I just put up a message in big red letters saying that it’s broken and it’s all anets fault.

Thanks for getting it fixed!

Lawton Campbell.8517:

Should be working again. The fix to prevent this from happening again should go out with the next release (for real this time maybe).

I don’t envy you having to post announcements like this.
Thx a lot again for your response time!

API Errors appear to be back for me.
{"text":“endpoint requires authentication”}
also cannot create a new API just says ERROR on the page

Same problem here, unable to create a new key.

Also, my previous key to http://mygw2.wvwintel.com/ is now missing from my account’s keys.

Tsin Tsun Than.6352:

Same problem here, unable to create a new key.

Also, my previous key to http://mygw2.wvwintel.com/ is now missing from my account’s keys.

Seeing the same thing with missing keys, errors, and unable to create a new key.

I can’t create a new Key either..

Hello There,

I was able to verify with some keys:
Once an endpoint key is called, the key is deleted and it can also create new keys.

Please check and resolve urgently, otherwise the whole API is likely to be obsolete.

Best Regards

Markus

https://github.com/arenanet/api-cdi/issues/64

Markus.6492:

Hello There,

I was able to verify with some keys:
Once an endpoint key is called, the key is deleted and it can also create new keys.

Please check and resolve urgently, otherwise the whole API is likely to be obsolete.

Best Regards

Markus

https://github.com/arenanet/api-cdi/issues/64

I’m experiencing multiple bugs that sound at least similar to what you’re describing.

1) Try to hit an endpoint with my API key, receive invalid key error.
2) Log into my account to check API key is correct, it is.
3) Try to Edit my key, key disappears from my account page.
4) Try to Create a new key, upon clicking save I get brought to a page that just says, “Error”.

It seems like usage of and creation of API keys is totally broken right now, for me at least.

Edit: I just found the same error in another post. Looks like this is the place to discuss this particular bug:

https://forum-en.gw2archive.eu/forum/community/api/Error-with-tokeninfo-endpoint

Oh dear…

after some strange issues with the API I did some tests:
- Checked my account and choose an API key
- Called https://api.guildwars2.com/v2/tokeninfo?access_token=<my new API key>
- Got response: {"text":“invalid key”}
- Checked my API key list
- Key deleted
You can reproduce this problem any time.

What should I say.. ermm.. P LS H E L P this is urgent!

Even deactivating the whole API system would help as we are deleting the API keys with our calls..

chaly.7638:

Oh dear…

after some strange issues with the API I did some tests:
- Checked my account and choose an API key
- Called https://api.guildwars2.com/v2/tokeninfo?access_token=<my new API key>
- Got response: {"text":“invalid key”}
- Checked my API key list
- Key deleted
You can reproduce this problem any time.

What should I say.. ermm.. P LS H E L P this is urgent!

Even deactivating the whole API system would help as we are deleting the API keys with our calls..

The “deleted” keys seem to re-appear after some time.

fro.8967:

Since the patch hit a few minutes ago, all of my API keys are returning the following from /v2/account, /v2/characters, etc.:

{"text":"ErrBadData"}

After todays patch this problem started again, at least for me.

I’m seeing the same for most people trying to use my app. My own key works, but nobody elses is.