API Keys "ErrBadData" since patch

API Keys "ErrBadData" since patch

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Posted by: fro.8967

fro.8967

Since the patch hit a few minutes ago, all of my API keys are returning the following from /v2/account, /v2/characters, etc.:

{"text":"ErrBadData"}

API Keys "ErrBadData" since patch

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Posted by: AfterXII.2761

AfterXII.2761

How are you accessing those endpoints? Because GW2Shinies is pulling data just fine.

EDIT: Nevermind, I stand corrected. Only the transactions API is working. The v2/account endpoint at the very least is down. Please assist ANet!

http://gw2shinies.com/ – A Guild Wars 2 Trading Post Service
http://gw2tno.com/ – The Nameless Ones [TNO]

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Posted by: Pat Cavit.9234

Pat Cavit.9234

Web Programming Lead

Next

There’s a server crashing on live with shocking regularity that is probably keeping this from working. I know the server team has been looking at it, we’ll poke them in a bit in case it stays broken.

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Posted by: chaly.7638

chaly.7638

Same here. Newly generated API keys don’t seem to work yet

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Posted by: fro.8967

fro.8967

Seems to be working now!

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Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

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The server in question should no longer be spewing errors. Sorry about that. We’ll try to ensure this doesn’t happen again after the next hotfix :<

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Posted by: chaly.7638

chaly.7638

I keep all my fingers crossed for the upcomming patch.
Anyway, was there a dropout if the account API some hours ago? (~10h ago)

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Posted by: Markus.6492

Markus.6492

/v2/chracters & /v2/account brings an Error since dopout

502 – Web server received an invalid response while acting as a gateway or proxy server.
There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

Guild: Teufelspack [Arrr]
Function: Captain

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Posted by: chaly.7638

chaly.7638

Random timeout on /v2/account
{"text":"ErrTimeout"}

Multiple API keys tested

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Posted by: Pilot.6094

Pilot.6094

The APIs have been down for us as well starting around 12:30 am CST ongoing. It’s not a big deal for us now, we are still in development, but hopefully ArenaNet can get a monitoring solution to detect outages.

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Posted by: I Am Dansker.7105

I Am Dansker.7105

Getting the same random timeouts

Far Shiverpeaks

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Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

We’re working on it; this time it’s a completely different issue (and we have no ETA).

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Posted by: Pat Cavit.9234

Previous

Pat Cavit.9234

Web Programming Lead

Next

Issue found, and we think it’s been fixed.

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Posted by: Pilot.6094

Pilot.6094

It’s working for me now – thanks!

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Posted by: werdernator.6105

werdernator.6105

seems to be the case again.
https://api.guildwars2.com/v2/account returns

{
“text”: “ErrBadData”
}


Github | Werdes

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Posted by: Nabrok.9023

Nabrok.9023

seems to be the case again.
https://api.guildwars2.com/v2/account returns

{
“text”: “ErrBadData”
}

Yup, ever since the hotfix yesterday.

“I’m not a PvE, WvW, or PvP player – I am a Guild Wars 2 player”
Tarnished Coast – Dissentient [DIS]
All classes

API Keys "ErrBadData" since patch

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Posted by: Pilot.6094

Pilot.6094

Getting the same errors here : ErrBadData

API Keys "ErrBadData" since patch

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Posted by: DragonSquid.5873

DragonSquid.5873

Same issue

{"text":"ErrBadData"}

API Keys "ErrBadData" since patch

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Posted by: spirit zone.4726

spirit zone.4726

Same here. Yesterday it works fine. Today – crash

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Posted by: Ranc.4168

Ranc.4168

I’m getting the same issue from /v2/characters too on a friend’s key

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Posted by: Khanate.3641

Khanate.3641

Any ETA for things to go back to normal API wise?

Hellhammer

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Posted by: zeeZ.5713

zeeZ.5713

Any ETA for things to go back to normal API wise?

Not before regular business hours would be a good bet

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Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

I posted a note in our internal chat about it being broken, but yeah, it’s the weekend so it’s probably not gonna be fixed before Monday.

Really sorry about that

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Posted by: I Am Dansker.7105

I Am Dansker.7105

Is there a reason why the ErrBadData response uses the HTTP code 400 instead of 500?

Far Shiverpeaks

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Posted by: Nekres.1038

Nekres.1038

All API keys seem to be broken for me. I create new ones, but I can’t seem to make them work on the following sites: http://www.gw2bank.info/ and http://mygw2.wvwintel.com/

Error code:
Invalid API key or API error.

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Posted by: zwei.9073

zwei.9073

https://api.guildwars2.com/v2/tokeninfo does work, but that is it.

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Posted by: Nekres.1038

Nekres.1038

Any news on a fix?

API Keys "ErrBadData" since patch

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Posted by: Slin.7501

Slin.7501

I’m also unable to use any of the sites with my API key when attempting to access bank/inventory

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Posted by: Nekres.1038

Nekres.1038

I posted a note in our internal chat about it being broken, but yeah, it’s the weekend so it’s probably not gonna be fixed before Monday.

Really sorry about that

Is a fix in sight?

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Posted by: LadyRhonwyn.2501

LadyRhonwyn.2501

I posted a note in our internal chat about it being broken, but yeah, it’s the weekend so it’s probably not gonna be fixed before Monday.

Really sorry about that

Is a fix in sight?

I’d say give them a few hours, it’s barely 10 in the morning for them! And that on monday too…

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Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

Next

Should be working again.

The fix to prevent this from happening again should go out with the next release (for real this time maybe).

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Posted by: fro.8967

fro.8967

Confirmed working. Thanks!

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Posted by: Pilot.6094

Pilot.6094

Working for me too. Thanks.

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Posted by: Nabrok.9023

Nabrok.9023

Should be working again.

The fix to prevent this from happening again should go out with the next release (for real this time maybe).

It’s all right … when I get this error I just put up a message in big red letters saying that it’s broken and it’s all anets fault.

Thanks for getting it fixed!

“I’m not a PvE, WvW, or PvP player – I am a Guild Wars 2 player”
Tarnished Coast – Dissentient [DIS]
All classes

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Posted by: chaly.7638

chaly.7638

Should be working again. The fix to prevent this from happening again should go out with the next release (for real this time maybe).

I don’t envy you having to post announcements like this.
Thx a lot again for your response time!

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Posted by: DragonSquid.5873

DragonSquid.5873

API Errors appear to be back for me.
{"text":“endpoint requires authentication”}
also cannot create a new API just says ERROR on the page

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Posted by: Tsin Tsun Than.6352

Tsin Tsun Than.6352

Same problem here, unable to create a new key.

Also, my previous key to http://mygw2.wvwintel.com/ is now missing from my account’s keys.

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Posted by: Nabrok.9023

Nabrok.9023

Same problem here, unable to create a new key.

Also, my previous key to http://mygw2.wvwintel.com/ is now missing from my account’s keys.

Seeing the same thing with missing keys, errors, and unable to create a new key.

“I’m not a PvE, WvW, or PvP player – I am a Guild Wars 2 player”
Tarnished Coast – Dissentient [DIS]
All classes

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Posted by: Vegeta.2563

Vegeta.2563

I can’t create a new Key either..

This Guild Is Fire [PRUF]

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Posted by: Markus.6492

Markus.6492

Hello There,

I was able to verify with some keys:
Once an endpoint key is called, the key is deleted and it can also create new keys.

Please check and resolve urgently, otherwise the whole API is likely to be obsolete.

Best Regards

Markus

https://github.com/arenanet/api-cdi/issues/64

Guild: Teufelspack [Arrr]
Function: Captain

(edited by Markus.6492)

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Posted by: sanadin.8317

sanadin.8317

Hello There,

I was able to verify with some keys:
Once an endpoint key is called, the key is deleted and it can also create new keys.

Please check and resolve urgently, otherwise the whole API is likely to be obsolete.

Best Regards

Markus

https://github.com/arenanet/api-cdi/issues/64

I’m experiencing multiple bugs that sound at least similar to what you’re describing.

1) Try to hit an endpoint with my API key, receive invalid key error.
2) Log into my account to check API key is correct, it is.
3) Try to Edit my key, key disappears from my account page.
4) Try to Create a new key, upon clicking save I get brought to a page that just says, “Error”.

It seems like usage of and creation of API keys is totally broken right now, for me at least.

Edit: I just found the same error in another post. Looks like this is the place to discuss this particular bug:

https://forum-en.gw2archive.eu/forum/community/api/Error-with-tokeninfo-endpoint

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Posted by: chaly.7638

chaly.7638

Oh dear…

after some strange issues with the API I did some tests:
- Checked my account and choose an API key
- Called https://api.guildwars2.com/v2/tokeninfo?access_token=<my new API key>
- Got response: {"text":“invalid key”}
- Checked my API key list
- Key deleted
You can reproduce this problem any time.

What should I say.. ermm.. P LS H E L P this is urgent!

Even deactivating the whole API system would help as we are deleting the API keys with our calls..

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Posted by: Nabrok.9023

Nabrok.9023

Oh dear…

after some strange issues with the API I did some tests:
- Checked my account and choose an API key
- Called https://api.guildwars2.com/v2/tokeninfo?access_token=<my new API key>
- Got response: {"text":“invalid key”}
- Checked my API key list
- Key deleted
You can reproduce this problem any time.

What should I say.. ermm.. P LS H E L P this is urgent!

Even deactivating the whole API system would help as we are deleting the API keys with our calls..

The “deleted” keys seem to re-appear after some time.

“I’m not a PvE, WvW, or PvP player – I am a Guild Wars 2 player”
Tarnished Coast – Dissentient [DIS]
All classes

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Posted by: Tuntz.8953

Tuntz.8953

Since the patch hit a few minutes ago, all of my API keys are returning the following from /v2/account, /v2/characters, etc.:

{"text":"ErrBadData"}

After todays patch this problem started again, at least for me.

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Posted by: Nabrok.9023

Nabrok.9023

I’m seeing the same for most people trying to use my app. My own key works, but nobody elses is.

“I’m not a PvE, WvW, or PvP player – I am a Guild Wars 2 player”
Tarnished Coast – Dissentient [DIS]
All classes

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Posted by: Lawton Campbell

Previous

Lawton Campbell

Web Programmer

I’m seeing the same for most people trying to use my app. My own key works, but nobody elses is.

Once you log in your character blob will be out-dated and you’ll start getting the error.

Notified the appropriate parties, they’re on it ;__;

EDIT: Should be working again.

(edited by Lawton Campbell.8517)