Mail: "replacement currency" from support?

Mail: "replacement currency" from support?

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Posted by: Buttercup.5871

Buttercup.5871

Did anyone get this mail as well? I’m puzzled.

Went to “my stuff” on the support page as well, and I have nothing pending currently. There’s really nothing to indicate on what basis I should receive 50~ silver.

Attachments:

Mail: "replacement currency" from support?

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Posted by: Behellagh.1468

Behellagh.1468

Either don’t look at a gift horse in the mouth or file a ticket asking why I got this?

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: Buttercup.5871

Buttercup.5871

If I’m receiving this, chances are about 100:1 I’m not the only one, and some kind of thing went wrong. If so, it could be helpful to indicate this info in the ticket as well.

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Posted by: Pibriamal.8719

Pibriamal.8719

Remember when Bottles of Elonian Wine were the wrong price? Did you buy any? This is your compensation.

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Posted by: sankarea.3521

sankarea.3521

That explains why i got 10g 24s.
But a better explanation would have been nice instead of this useless sentence.

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Posted by: Teege.4623

Teege.4623

That explains why i got 10g 24s.
But a better explanation would have been nice instead of this useless sentence.

Not sure why you’re rolling around on the ground pouting. Anyway, yes the e-mail should have specified it was for the Elonian Wine fiasco but Gaile made a post explaining the refund, but such would require folks to look around the forums a bit and not just insta-post.

“We just don’t want players to grind in Guild Wars 2.” -Colin Johanson
Don’t support the Gem Shop, it’s that easy.

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Posted by: Pibriamal.8719

Pibriamal.8719

That explains why i got 10g 24s.
But a better explanation would have been nice instead of this useless sentence.

“I just got refunded 10 gold, so I’m gonna whine about how it was refunded.”

It’s not like ANet had to refund that money. They could have just said, “Bottles of Elonian Wine now cost more.”

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Posted by: Behellagh.1468

Behellagh.1468

I don’t this is about whining, just making sure that it’s not a mistake.

If someone offered you $20 that they said you dropped but you hadn’t, do you take it or do you politely tell them it’s not yours?

We are heroes. This is what we do!

RIP City of Heroes

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Posted by: Pibriamal.8719

Pibriamal.8719

The difference is, these people DID drop that $20.

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Posted by: Wanze.8410

Wanze.8410

Where are my 20$?

Tin Foil [HATS]-Hardcore BLTC-PvP Guild
Bloin – Running around, tagging Keeps, getting whack on Scoobie Snacks.

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Posted by: tolunart.2095

tolunart.2095

I don’t this is about whining, just making sure that it’s not a mistake.

If someone offered you $20 that they said you dropped but you hadn’t, do you take it or do you politely tell them it’s not yours?

I ask what happened to the other two $20s.

;)

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Posted by: Buttercup.5871

Buttercup.5871

Remember when Bottles of Elonian Wine were the wrong price? Did you buy any? This is your compensation.

This explains it indeed, thanks. I had not seen Gaile’s post regarding this topic btw, although I did look for the latest dev news.

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Posted by: Avatara.1042

Avatara.1042

That explains why i got 10g 24s.
But a better explanation would have been nice instead of this useless sentence.

Yes the e-mail should have specified it was for the Elonian Wine fiasco but Gaile made a post explaining the refund, but such would require folks to look around the forums a bit and not just insta-post.

The forum search is currently broken.

(edited by Moderator)

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hey all: This thread about Elonian Wine may be informative.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet