I defended ANet leading up to the Fractured! update. Resetting our progress, I said, was a fair trade for revised Fractal difficulties, leaderboards, and improved rewards. But ANet has not delivered on any of those promises.
Fractal Leaderboards: I neither wanted nor particularly still want this feature. But where is it? You claimed that the Leaderboard was the reason necessitating progress reset—our progress has indeed been reset, so where is it? It’s been OVER a month and a half. Please—PLEASE—explain why you had to reset our progress to facilitate a feature we don’t even have.
Rewards: Data has strongly suggested that the drop rate of weapon skins has been nerfed (not to mention skin boxes not even being in game). Why? The biggest complaint leading up to Fractured! was that Fractal rewards are not commensurate with the amount of time it takes to run a set of Fractals.
Bugs: Fractal daily chests are currently bugged across all difficulties and may not be awarded. How has this not been fixed?
It absolutely blows my mind that the update to “improve” Fractals has actually made them worse in every conceivable way. Would a Dev care to shed some light on the thinking behind this (ongoing) situation? Would it be too much trouble to address these issues and provide some transparency?
Erasing our progress meant players had to commit dozens of hours to reclaim that progress, but a Dev cannot take 20 minutes to comment on what ANet is REALLY doing with Leaderboards? What ANet REALLY did to weapon skin drops? What ANet is REALLY doing about bugs?
It would take someone TWENTY minutes to draft something explaining what’s really going on and put it on the forums. Don’t have an ETA on leaderboards? Come up with something. I don’t demand much from Developers, but when you erase progress with the promise of a feature, you need to deliver. This is unacceptable.