Guild Wars 2

Just did DS event on highest settings (used to crash every 5 min) – the game is beautiful again!!

Thank you!

Are there really people still using 32 bit systems in 2015?

AehAZE.1867:

Anyone know where this installs to by default? Its not in my Normal GW2 directory, And its taken up a lot of much needed space on my SSD

Its just a 28MB download. Check your downloads folder for something with a great big GW2 logo on it. Copy it to your GW2 game folder.

MrPersons.1560:

Does anyone know how to get SweetFX to work with the 64bit version? I heard you can just copy the SweetFX files from your regular bin to the bin64 folder, but that didn’t seem to work, and I tried completely reinstalling it but that didn’t seem to work either, but it works fine on the 32bit version.

I may have to keep using the 32bit version until I can get SweetFX to work on the 64bit version

I use RadeonPro with GemFX. RadeonPro worked instantly with the 64-bit client once I redirected everything and have it set to run on admin for the 64-bit helper thing.

For GemFX (and I assume for SweetFX since it’s like an earlier version/branch of GemFX) after your copy over everything to the bin64 folder, you wanna go into the actual GemFX configurator and tick the “64-bit Application” box.

After that, all settings from GemFX were also properly applied. Got my whole setup working with the new 64-bit client, which is nice.

I never had crashing issues, but on the 64-bit client I have gained like ~5FPS with my setup and maps seem to load faster for me. Which is really nice.

I’m guessing since it’s a 64-bit app and it can reach into more of the RAM that I have on the PC?

I’m very glad for the new client.

Ryan.2758:

SkyShroud.2865:

Just a flesh wound.3589:

ArenaColin
We are rolling out a beta version of a 64 bit client today if all goes well – please give this a shot if youre having crash issues and let us know if that does the trick!

As a non computer literate person, what does this mean to me?

64bit can use more memory than 32bit, this might resolve some of the gw2 crash issue. Yes, gw2 now using more memory than before. What happen to game optimization?!

Wat.

You do realize utilization is a core of optimization? If a program is only using half of the available resources and suffers because of it, its poorly optimized.

For anyone curious, the 64 bit client will have NO EFFECT WHATSOEVER. UNLESS you have more than 4 GB of memory. This is because with 32 bits, you end up with 4096 available memory addresses, whereas with 64 bits this is increased exponentially into the billions of GB range (meaning computer can use as much as it wants).

Where will this be good?

In any situation where the program hits that memory cap, meaning:

WvW zergs

Meta events

It should run better in more intensive areas in general.

So Colin, can we ever expect DX11? :P Would be nice to play the game running off an API that isn’t roughly 13 years old.

with virtual memory, all computer hav more than 4gb memories. the only restrictions will be windows x86 or x64

they didnt optimize the usage of cores and now using more memories with some fps drop _

fellyn.5083:

Lionwait.4815:

I played smoother fps then ever before with the 64 bit client for 4 minutes till my 4 gb of ram maxed out at 98% usage. Then my client froze up and I had to ctrl alt delete my way out of the game. Then I went back to the 32 bit client and the game runs just as smooth as the 64 bit. Where as before trying the 64 bit client my 32 bit client would be a kittenoppy. Its like just running the 64 bit client made my 32 bit client run smoother. Very fishy… I do say so my self….

There is virtually no benefit to be had from a 64-bit client if you only have 4gb of ram. Keep in mind that your operating system and any other programs you’re running such as media players and web browsers will also be taking up ram, GW2 doesn’t get to use up all the ram even if you wanted to. That would cause bad things to happen such as what you describe with the game crashing.

And as the guy said in his faq even with the 64-bit client there will not be massive performance gains.

What you think you are experiencing is placebo. I can just about guarantee that.

It could be placebo, but it could actually improve the ‘smoothness’ appearance as well. For one, gw2 won’t have to go back to the dat file as much if you have more ram. Even if you only have 4 gigs of ram, it could actually help as well. Mileage would likely vary, but it could help. Windows does fake memory (virtual memory after all) when it goes beyond the ram actually installed in the computer, and even in those situations, since the program can address more than that limit, it is more likely to keep on going instead of freaking out like a psychotic cat thrown in a bathtub.

I too noticed the smoothness. Actual fps increase? Not really noticeable. But it was smooth in areas that could get choppy despite fps being ok. I was a bit surprised to see it as I did not expect it, but it also makes sense. But just as stated in the FAQ, actual metrics would show little improvement beyond what they hoped you’d see with the stability. But even a 5% increase in performance could still be called ‘little’. Each computer is different, and perhaps this was a bigger bottleneck for some people than thought?

You’d really have to test them both, switching back and forth to really know and compare in same situations. Of course memory usage will be more with 64-bit so that too could actually cause less performance for some people. It’s worth trying regardless though.

CETheLucid.3964:

MrPersons.1560:

Does anyone know how to get SweetFX to work with the 64bit version? I heard you can just copy the SweetFX files from your regular bin to the bin64 folder, but that didn’t seem to work, and I tried completely reinstalling it but that didn’t seem to work either, but it works fine on the 32bit version.

I may have to keep using the 32bit version until I can get SweetFX to work on the 64bit version

I use RadeonPro with GemFX. RadeonPro worked instantly with the 64-bit client once I redirected everything and have it set to run on admin for the 64-bit helper thing.

For GemFX (and I assume for SweetFX since it’s like an earlier version/branch of GemFX) after your copy over everything to the bin64 folder, you wanna go into the actual GemFX configurator and tick the “64-bit Application” box.

After that, all settings from GemFX were also properly applied. Got my whole setup working with the new 64-bit client, which is nice.

I never had crashing issues, but on the 64-bit client I have gained like ~5FPS with my setup and maps seem to load faster for me. Which is really nice.

I’m guessing since it’s a 64-bit app and it can reach into more of the RAM that I have on the PC?

I’m very glad for the new client.

Thanks for the help, got GemFX now and checked the box for 64bit client, but how do I load my old preset from sweetFX? they are different file types and it does not give me an option to load a preset, when I click load config it just loads the default one. The one I have been using a long time was called Dragons Reborn [Rise] or something.

I don’t really know what all the options do and I don’t want to screw with anything I am unsure of lol

Lunacy Solacio.6514:

fellyn.5083:

Lionwait.4815:

I played smoother fps then ever before with the 64 bit client for 4 minutes till my 4 gb of ram maxed out at 98% usage. Then my client froze up and I had to ctrl alt delete my way out of the game. Then I went back to the 32 bit client and the game runs just as smooth as the 64 bit. Where as before trying the 64 bit client my 32 bit client would be a kittenoppy. Its like just running the 64 bit client made my 32 bit client run smoother. Very fishy… I do say so my self….

There is virtually no benefit to be had from a 64-bit client if you only have 4gb of ram. Keep in mind that your operating system and any other programs you’re running such as media players and web browsers will also be taking up ram, GW2 doesn’t get to use up all the ram even if you wanted to. That would cause bad things to happen such as what you describe with the game crashing.

And as the guy said in his faq even with the 64-bit client there will not be massive performance gains.

What you think you are experiencing is placebo. I can just about guarantee that.

It could be placebo, but it could actually improve the ‘smoothness’ appearance as well. For one, gw2 won’t have to go back to the dat file as much if you have more ram. Even if you only have 4 gigs of ram, it could actually help as well. Mileage would likely vary, but it could help. Windows does fake memory (virtual memory after all) when it goes beyond the ram actually installed in the computer, and even in those situations, since the program can address more than that limit, it is more likely to keep on going instead of freaking out like a psychotic cat thrown in a bathtub.

I too noticed the smoothness. Actual fps increase? Not really noticeable. But it was smooth in areas that could get choppy despite fps being ok. I was a bit surprised to see it as I did not expect it, but it also makes sense. But just as stated in the FAQ, actual metrics would show little improvement beyond what they hoped you’d see with the stability. But even a 5% increase in performance could still be called ‘little’. Each computer is different, and perhaps this was a bigger bottleneck for some people than thought?

You’d really have to test them both, switching back and forth to really know and compare in same situations. Of course memory usage will be more with 64-bit so that too could actually cause less performance for some people. It’s worth trying regardless though.

You didn’t read his post did you? He said the 64-bit client crashed so he switched back to the 32-bit one and it felt smoother for him which doesn’t make any sense. Thus placebo.

Literally nothing would change going from 32-bit to 64-bit and then back to 32-bit.

Still getting crashes.

Oh great, Anet!! Because of you, ‘Sliced Bread’ just texted me, “Plz delete my contact info…”!

Not crashing anymore but still a stupid amount of dcing randomly. A step in the right direction overall. Good job!

Possibly stupid question inbound:
I downloaded the 64 Client-Downloading .exe (from my Account Tab) and then ddoubleclicked it. It opened the GW2 launcher and started downloading a bazillion files. Let the PC do his stuff over night. Now its finished. Sooooo is it now on a different folder or did it overwrite my old one or save in that directory?
I didn’t get a prompt or anything asking me where to install or anything.

Note:
I am not interested in having both clients at the same time. I am just fine with the 64 bit one but where can I see if it is actually the 64 one and not the 32 one I start by using the Link on my desktop?

The 64bit has fixed my crashing issues,done DS 3 times now on max settings no crashes
thanks anert.

Captain Prinny.6492:

Possibly stupid question inbound:
I downloaded the 64 Client-Downloading .exe (from my Account Tab) and then ddoubleclicked it. It opened the GW2 launcher and started downloading a bazillion files. Let the PC do his stuff over night. Now its finished. Sooooo is it now on a different folder or did it overwrite my old one or save in that directory?
I didn’t get a prompt or anything asking me where to install or anything.

Note:
I am not interested in having both clients at the same time. I am just fine with the 64 bit one but where can I see if it is actually the 64 one and not the 32 one I start by using the Link on my desktop?

You were supposed to drop it in your installation folder where you already had the game downloaded to.

You didn’t need to download the entire game again.

The game files are 100% the same, the only thing that is actually different is the .exe file itself which you downloaded and were supposed to put in your original installation folders location.

So to answer your question – it doesn’t matter which one you keep. The .dat files are both identical.

fellyn.5083:

Captain Prinny.6492:

Possibly stupid question inbound:
I downloaded the 64 Client-Downloading .exe (from my Account Tab) and then ddoubleclicked it. It opened the GW2 launcher and started downloading a bazillion files. Let the PC do his stuff over night. Now its finished. Sooooo is it now on a different folder or did it overwrite my old one or save in that directory?
I didn’t get a prompt or anything asking me where to install or anything.

Note:
I am not interested in having both clients at the same time. I am just fine with the 64 bit one but where can I see if it is actually the 64 one and not the 32 one I start by using the Link on my desktop?

You were supposed to drop it in your installation folder where you already had the game downloaded to.

You didn’t need to download the entire game again.

The game files are 100% the same, the only thing that is actually different is the .exe file itself which you downloaded and were supposed to put in your original installation folders location.

So to answer your question – it doesn’t matter which one you keep. The .dat files are both identical.

Yeah you pretty much now have 27(?)gigs of extra files. And yes it saved them in separate files. Go to either one and drag the .exe file to the other folder. You can delete the rest and save a bunch of her space. You can use that same folder to launch either version. (It’ll have the GW2 emblem next to it. You can right click either .exe file and scroll down to ‘properties’ and click on it to see which .exe file is which. Then make/ name shortcuts however you see fit.

I’m experiencing freezes up to ~5 seconds once or twice a hour.
i7-2600k, GTX970

MrPersons.1560:

Thanks for the help, got GemFX now and checked the box for 64bit client, but how do I load my old preset from sweetFX? they are different file types and it does not give me an option to load a preset, when I click load config it just loads the default one. The one I have been using a long time was called Dragons Reborn [Rise] or something.

I don’t really know what all the options do and I don’t want to screw with anything I am unsure of lol

No problem. GemFX does have an option to load a preset, even the old one (though the new shaders and things you can play with in GemFX are nice, you should look up some GemFX presets sometime).

Open up the GemFX configurator and look at your tabs under GemFX. Go to the very last tab called “FileManagement”.

In this tab you’ll see three configurators. SweetFX File Manager, Texture File Manager, and Preset File Manager.

All you need to worry about is the first one.

I don’t know what version of SweetFX you were running before you upgraded, so from the list there tick the one you were using before you upgraded to GemFX and then click the “Import Configuration” button.

Pick the SweetFX config you were using and then after it imports, click the “Save Configuration” button before you close it. It should apply your SweetFX filter again.

Hope that get’s your sorted.

Happy for the 64-bit client, suspiciously fortuitous in timing as it is.

But I hunger… for more!

DX11/12 desire intensifies

dace.8019:

Happy for the 64-bit client, suspiciously fortuitous in timing as it is.

But I hunger… for more!

DX11/12 desire intensifies

^^ this so much

uhohhotdog.3598:

Are there really people still using 32 bit systems in 2015?

Well i have computer from 2011 and it still works fairly well and i will keep using it till it dies so yes some people are still using 32 bit.

I tried it last night. Windows 10 Pro 64 bit.

It took more time to get to the character loading screen, and my FPS was down.

Then, I tried using compability modes on the client and it wouldn’t get to the character screen AT ALL. I kept running into a black screen with the finger mouse pointer.

I was excited for this, too.

it raised my average fps by like 25 in crowds

AMD fx 6300 4.3Oc
Hyper beast x 8gb 2400mhz
R9 280 toxic

CPU : 52% in verdant brink, gliding, full zerg
memory : 6.2gb/8gb
smooth stable with Reshade running on High/ultra settings 1080p , 35frames average while under heavy visuals.

64bit rocks, my cpu before use to be near to 80% useage.

Scolix.4879:

uhohhotdog.3598:

Are there really people still using 32 bit systems in 2015?

Well i have computer from 2011 and it still works fairly well and i will keep using it till it dies so yes some people are still using 32 bit.

Just because your computer (especially your processor in this case) is built on an older architecture from 2011 doesn’t necessary mean that your CPU is a pure 32 bit processor. From 2003 AMD made single core CPU with 64 bit register and some years later Intel brought their version of 64 bit capable processor to consumer market.

It is a different story for how operative system work, so you might see an improvement going to a pure 64 bit OS if your processor are capable of handling 64 bit instructions. Staying on an older OS which do not have any official support from Microsoft is a security risk in anyway and not recommended if you have anything of importance on your computer AND it is connected to Internet.

AegisRunestone.8672:

I tried it last night. Windows 10 Pro 64 bit.

It took more time to get to the character loading screen, and my FPS was down.

Then, I tried using compability modes on the client and it wouldn’t get to the character screen AT ALL. I kept running into a black screen with the finger mouse pointer.

I was excited for this, too.

Have you updated your video card drivers the latest one? You shouldn’t need to use Compatibility Mode at all as both Windows 10 and this file are 64 bit versions, and from my understanding gw2-x64.exe is you just recompile of gw2.exe to handle 64 bit instruction for now (might have some features tweaked to handle some scenarios better then gw2.exe). In short Compatibility Mode is intended when you have an app which is build (compiled) for an older version of OS which make use of instructions that isn’t necessary or work in a different way on Windows 10.

Did you follow instruction on FAQ to place gw2-x64.exe in the same folder as the original and did it update any files in client first time you run it?

Leamas.5803:

Thanks you!!!
I’ve only been asking for this for 2 years. Hopefully, this will clear up the infamous event log message. This is the last thing that gets written before GW2 crashes.

*Display driver nvlddmkm stopped responding and has successfully recovered.

The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. *

These days, I’m so pessimistic about it after fighting with, Anet, nVidia, eVGA and the people I bought the computer from for three years, that deep down I’ve convinced myself there’s no way it’s going to work and that the only way to absolutely get rid of the error and hopefully the crashing it is to replace the computer and use ATi.

As that message says, it’s a problem with the display driver and getting a new game client won’t help with that at all. In my personal experience, even a reinstallation of Windows can solve such problems but it’s very hard if not impossible to find out the real reason for those errors sometimes.

SkyShroud.2865:

Just a flesh wound.3589:

ArenaColin
We are rolling out a beta version of a 64 bit client today if all goes well – please give this a shot if youre having crash issues and let us know if that does the trick!

As a non computer literate person, what does this mean to me?

64bit can use more memory than 32bit, this might resolve some of the gw2 crash issue. Yes, gw2 now using more memory than before. What happen to game optimization?!

this is 2015, 2015 programs require more room than 2007 programs. (’07 was the year 64bit hit mainstream)

Thank you very much for the 64bit client ANET!

Can you also add UI scaling option “Largest” please for 4k displays? The UI is tiny on my 15" 4k laptop even with the new client

Znake.9762:

Leamas.5803:

Thanks you!!!
I’ve only been asking for this for 2 years. Hopefully, this will clear up the infamous event log message. This is the last thing that gets written before GW2 crashes.

*Display driver nvlddmkm stopped responding and has successfully recovered.

The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. *

These days, I’m so pessimistic about it after fighting with, Anet, nVidia, eVGA and the people I bought the computer from for three years, that deep down I’ve convinced myself there’s no way it’s going to work and that the only way to absolutely get rid of the error and hopefully the crashing it is to replace the computer and use ATi.

As that message says, it’s a problem with the display driver and getting a new game client won’t help with that at all. In my personal experience, even a reinstallation of Windows can solve such problems but it’s very hard if not impossible to find out the real reason for those errors sometimes.

The New x64 client
The new client changed the type of crash to more of a CTD (I forgot to check the event log though to see if it was caused by the nVidia driver). The two times it did crash, my desktop came up and I had to fiddle around with task manager until GW2 was in a state that it could be killed. So far it seems to be an improvement though I’ve changed a lot of settings too and reverted my driver. But up until now I’ve never had the software crash, always a system crash, no matter what settings or driver I used, so we’ll see. The only difference the setting and drivers made was the frequency and severity of the crash. Right now I’m running pretty nerfed with shadows turned off and the shadow cache in the nVidia driver is turned off for GW2 (Figured I’d try this), shaders are set to low, post processing is set to low, Light adaptation is turned off and the frame limiter is locked at 60fps. My memory in the BIOS is set to stability mode (At the sacrifice to performance).

nvlddmkm error
Finding the real reason is a real pain. There doesn’t seem to be a tool that will monitor the resources that need to be monitored in such a way that it will write out to a file right up to the point of the crash. I’m convinced it’s a bad cache somewhere in the hardware that’s getting used in some special way by GW2 (via the nVidia driver) that most other games do not. Unless I can find something that will monitor such things and write the results to the HD (Or network drive), ya, finding the solution may ultimately be a piece by piece HW replacement or a full PC replacement, though I see LOTS of people with brand new PCs who have this problem (Including myself at the time I bought it). One thing I did notice is that many of the games that experience this problem tend to have heavy on-line requirements. I wonder if the NIC might be throwing faults causing the video driver to freeze up since it shares the same bus as the video card. Again very hard to confirm.

AehAZE.1867:

Anyone know where this installs to by default? Its not in my Normal GW2 directory, And its taken up a lot of much needed space on my SSD

It doesn’t install itself. Just drop the file in your existing GW2 install folder and run it from there.

fellyn.5083:

Lunacy Solacio.6514:

fellyn.5083:

Lionwait.4815:

I played smoother fps then ever before with the 64 bit client for 4 minutes till my 4 gb of ram maxed out at 98% usage. Then my client froze up and I had to ctrl alt delete my way out of the game. Then I went back to the 32 bit client and the game runs just as smooth as the 64 bit. Where as before trying the 64 bit client my 32 bit client would be a kittenoppy. Its like just running the 64 bit client made my 32 bit client run smoother. Very fishy… I do say so my self….

There is virtually no benefit to be had from a 64-bit client if you only have 4gb of ram. Keep in mind that your operating system and any other programs you’re running such as media players and web browsers will also be taking up ram, GW2 doesn’t get to use up all the ram even if you wanted to. That would cause bad things to happen such as what you describe with the game crashing.

And as the guy said in his faq even with the 64-bit client there will not be massive performance gains.

What you think you are experiencing is placebo. I can just about guarantee that.

It could be placebo, but it could actually improve the ‘smoothness’ appearance as well. For one, gw2 won’t have to go back to the dat file as much if you have more ram. Even if you only have 4 gigs of ram, it could actually help as well. Mileage would likely vary, but it could help. Windows does fake memory (virtual memory after all) when it goes beyond the ram actually installed in the computer, and even in those situations, since the program can address more than that limit, it is more likely to keep on going instead of freaking out like a psychotic cat thrown in a bathtub.

I too noticed the smoothness. Actual fps increase? Not really noticeable. But it was smooth in areas that could get choppy despite fps being ok. I was a bit surprised to see it as I did not expect it, but it also makes sense. But just as stated in the FAQ, actual metrics would show little improvement beyond what they hoped you’d see with the stability. But even a 5% increase in performance could still be called ‘little’. Each computer is different, and perhaps this was a bigger bottleneck for some people than thought?

You’d really have to test them both, switching back and forth to really know and compare in same situations. Of course memory usage will be more with 64-bit so that too could actually cause less performance for some people. It’s worth trying regardless though.

You didn’t read his post did you? He said the 64-bit client crashed so he switched back to the 32-bit one and it felt smoother for him which doesn’t make any sense. Thus placebo.

Literally nothing would change going from 32-bit to 64-bit and then back to 32-bit.

Well I read a lot of things, and in a way wasn’t replying specifically to that, more to the whole assertion, and perhaps quoted the wrong thing.

I’ll have to agree on that because if you use the 32, then the 64, then go back to the 32, and the 32 appears smoother than it ever was before, there are only a few possible causes. I do feel sorry for anyone with 4 gb of ram because windows itself needs some ram to deal with itself and caches.

1. the 64-bit client changed graphic settings (entirely possible and this change would hold between them and wouldn’t just be #3 that follows)
2. well this isn’t very likely on more modern computers with more recent OS, because of faster ram and better memory management. But being that bottlenecked, it could have an affect, albeit very temporary, in that windows would have swapped out other things and allowed more of actual ram to be free when the 32-bit client was loaded after. However, if this is the case, loading the 32 after the 32 previously crashed should accomplish the same.
3. If #1 isn’t at play, then the Placebo effect due to a misunderstanding is at play, apparently much like this discussion.

Leamas.5803:

Znake.9762:

Leamas.5803:

Thanks you!!!
I’ve only been asking for this for 2 years. Hopefully, this will clear up the infamous event log message. This is the last thing that gets written before GW2 crashes.

*Display driver nvlddmkm stopped responding and has successfully recovered.

The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. *

These days, I’m so pessimistic about it after fighting with, Anet, nVidia, eVGA and the people I bought the computer from for three years, that deep down I’ve convinced myself there’s no way it’s going to work and that the only way to absolutely get rid of the error and hopefully the crashing it is to replace the computer and use ATi.

As that message says, it’s a problem with the display driver and getting a new game client won’t help with that at all. In my personal experience, even a reinstallation of Windows can solve such problems but it’s very hard if not impossible to find out the real reason for those errors sometimes.

The New x64 client
The new client changed the type of crash to more of a CTD (I forgot to check the event log though to see if it was caused by the nVidia driver). The two times it did crash, my desktop came up and I had to fiddle around with task manager until GW2 was in a state that it could be killed. So far it seems to be an improvement though I’ve changed a lot of settings too and reverted my driver. But up until now I’ve never had the software crash, always a system crash, no matter what settings or driver I used, so we’ll see. The only difference the setting and drivers made was the frequency and severity of the crash. Right now I’m running pretty nerfed with shadows turned off and the shadow cache in the nVidia driver is turned off for GW2 (Figured I’d try this), shaders are set to low, post processing is set to low, Light adaptation is turned off and the frame limiter is locked at 60fps. My memory in the BIOS is set to stability mode (At the sacrifice to performance).

nvlddmkm error
Finding the real reason is a real pain. There doesn’t seem to be a tool that will monitor the resources that need to be monitored in such a way that it will write out to a file right up to the point of the crash. I’m convinced it’s a bad cache somewhere in the hardware that’s getting used in some special way by GW2 (via the nVidia driver) that most other games do not. Unless I can find something that will monitor such things and write the results to the HD (Or network drive), ya, finding the solution may ultimately be a piece by piece HW replacement or a full PC replacement, though I see LOTS of people with brand new PCs who have this problem (Including myself at the time I bought it). One thing I did notice is that many of the games that experience this problem tend to have heavy on-line requirements. I wonder if the NIC might be throwing faults causing the video driver to freeze up since it shares the same bus as the video card. Again very hard to confirm.

Only other things I could see, is to check the event viewer, and the memory dump from the computer crash. I would also suggest running memtest from usb/cd boot. It’s entirely possible something is faulty. Assuming no overclocks? It’s possible the power supply isn’t up to par as well… in fact many manufacturers skimp on this.

also, make sure everything is backed up that you want to keep (good precaution anyways, but so few of us actually stick to this and it hurts when you lose things you want to keep >.> )

After running memtest, if it runs for at least overnight without issue, then that may be ok, I’d move on to making sure chipset drivers are up to date from the actual motherboard manufacturer. If were able to update them, try the current graphics drivers again. If this isn’t working, reinstalling windows is the next step. If you have tried that before as well, and error persisted, there is something wrong with your hardware somewhere x.x

Lunacy Solacio.6514:

Only other things I could see, is to check the event viewer, and the memory dump from the computer crash. I would also suggest running memtest from usb/cd boot. It’s entirely possible something is faulty. Assuming no overclocks? It’s possible the power supply isn’t up to par as well… in fact many manufacturers skimp on this.

also, make sure everything is backed up that you want to keep (good precaution anyways, but so few of us actually stick to this and it hurts when you lose things you want to keep >.> )

After running memtest, if it runs for at least overnight without issue, then that may be ok, I’d move on to making sure chipset drivers are up to date from the actual motherboard manufacturer. If were able to update them, try the current graphics drivers again. If this isn’t working, reinstalling windows is the next step. If you have tried that before as well, and error persisted, there is something wrong with your hardware somewhere x.x

It was a custom build, not a pre-built, so nothing was skimped on. 1200W power supply, 64G of RAM originally (48 installed now), nVidia 670 which was a $600 card at the time. Every component 4-star rated or better.

I’ve done most of this before. memtest86 was done a year ago and found 3 of 8 bad memory sticks were bad. Two was replaced at the time (Leaving me with 6 total). Didn’t help with the crashing though. I’ll have to check again. Still haven’t gotten around to RMAing the other 2. PSU (1200W Corsair Pro modular) was tested twice by the shop I bought it at and came up clean. Furmark burn in stress test will run indefinitely with no crashes and settles in with a temp at about 81C. eVGA stress tester also runs fine so I think the physical GPU is fine, or at least the parts the stress testers test. Windows has been reinstalled to no avail. I updated chipset about a year ago on Windows 7, the last time I tried to resolve things, but will try again with new Windows 10 drivers I downloaded this morning. This time last year, I took it in for one last attempt to get it fixed under warranty and the shop did a week-long stress test, which I paid $80 for, and found no hardware issues. It’s all really kind of maddening. LOL

CETheLucid.3964:

MrPersons.1560:

Thanks for the help, got GemFX now and checked the box for 64bit client, but how do I load my old preset from sweetFX? they are different file types and it does not give me an option to load a preset, when I click load config it just loads the default one. The one I have been using a long time was called Dragons Reborn [Rise] or something.

I don’t really know what all the options do and I don’t want to screw with anything I am unsure of lol

No problem. GemFX does have an option to load a preset, even the old one (though the new shaders and things you can play with in GemFX are nice, you should look up some GemFX presets sometime).

Open up the GemFX configurator and look at your tabs under GemFX. Go to the very last tab called “FileManagement”.

In this tab you’ll see three configurators. SweetFX File Manager, Texture File Manager, and Preset File Manager.

All you need to worry about is the first one.

I don’t know what version of SweetFX you were running before you upgraded, so from the list there tick the one you were using before you upgraded to GemFX and then click the “Import Configuration” button.

Pick the SweetFX config you were using and then after it imports, click the “Save Configuration” button before you close it. It should apply your SweetFX filter again.

Hope that get’s your sorted.

Yup thank you very much, I tried using the import before I posted, but I didn’t know you had to rename it to a certain name for it to detect it. Is there a toggle button like SweetFX had? It used to be Scroll lock to switch it off and on in game.

Its not perfect, it made the vibrance WAY too high but I fixed that for the most part, but it looks almost just like it used to with just sweetFX. thanks again for the help

Leamas.5803:

Lunacy Solacio.6514:

Only other things I could see, is to check the event viewer, and the memory dump from the computer crash. I would also suggest running memtest from usb/cd boot. It’s entirely possible something is faulty. Assuming no overclocks? It’s possible the power supply isn’t up to par as well… in fact many manufacturers skimp on this.

also, make sure everything is backed up that you want to keep (good precaution anyways, but so few of us actually stick to this and it hurts when you lose things you want to keep >.> )

After running memtest, if it runs for at least overnight without issue, then that may be ok, I’d move on to making sure chipset drivers are up to date from the actual motherboard manufacturer. If were able to update them, try the current graphics drivers again. If this isn’t working, reinstalling windows is the next step. If you have tried that before as well, and error persisted, there is something wrong with your hardware somewhere x.x

It was a custom build, not a pre-built, so nothing was skimped on. 1200W power supply, 64G of RAM originally (48 installed now), nVidia 670 which was a $600 card at the time. Every component 4-star rated or better.

I’ve done most of this before. memtest86 was done a year ago and found 3 of 8 bad memory sticks were bad. Two was replaced at the time (Leaving me with 6 total). Didn’t help with the crashing though. I’ll have to check again. Still haven’t gotten around to RMAing the other 2. PSU (1200W Corsair Pro modular) was tested twice by the shop I bought it at and came up clean. Furmark burn in stress test will run indefinitely with no crashes and settles in with a temp at about 81C. eVGA stress tester also runs fine so I think the physical GPU is fine, or at least the parts the stress testers test. Windows has been reinstalled to no avail. I updated chipset about a year ago on Windows 7, the last time I tried to resolve things, but will try again with new Windows 10 drivers I downloaded this morning. This time last year, I took it in for one last attempt to get it fixed under warranty and the shop did a week-long stress test, which I paid $80 for, and found no hardware issues. It’s all really kind of maddening. LOL

ugh that it is. Testing with memtest can uncover things not easily noticed elsewhere, same with furmark as they test different things, but with multiple tests appearing fine, yeah the issue is a bit more subtle. Other main test I could think of is like prime95. It may just be that those specific parts just don’t like each other in the configuration they are put in :/. Or maybe they just need a good kick.

Gaile Gray.6029:

In the interests of keeping the conversation focused (and perhaps providing an answer to your question in advance of your having to ask it ) I wanted to let you know we have an FAQ for the 64-bit client. Please post your questions, comments, or feedback in that thread. Thanks!

Yea sorry about derailing about SweetFX, but so far the 64bit client has been working great for me, loading times are shorter, performance is a bit better, and I can see in my resource monitor that in an hour of play it reached 4gb RAM use once without a problem, so I think its working out great so far

my hot fix for bad fps and stuttering was to add the b4bit client exe to nvidia control panel 3d management and selected my high performance graphics card as the default.

i now have smooth 50ish fps with all highest settings

Thank you devs <3

edit: im running about 6 more degree’s cooler on my gpu

Was working fine for a long time and then my computer crashed hard.
Windows 10 will no longer boot. No ideas why.
Boots linux fine (gw2 linux port?).
Now I’ve got a long messy process of rebuilding my system. Bleah.

I’m going to pass on testing this any further. This kind of bad luck I don’t need.

Congratulations ANet.

I did 4 DS runs with max settings (except shadows that I have OFF) and never crashed.

Well done.

NitricRose.1863:

Was working fine for a long time and then my computer crashed hard.
Windows 10 will no longer boot. No ideas why.
Boots linux fine (gw2 linux port?).
Now I’ve got a long messy process of rebuilding my system. Bleah.

I’m going to pass on testing this any further. This kind of bad luck I don’t need.

Tbh, this sounds more like you just happened to be playing GW2 when that happened instead of GW2 being the reason why it happened. What I mean is that, to me, it sounds like it could have happened with any other game or program using those resources.

NitricRose.1863:

Was working fine for a long time and then my computer crashed hard.
Windows 10 will no longer boot. No ideas why.
Boots linux fine (gw2 linux port?).
Now I’ve got a long messy process of rebuilding my system. Bleah.

I’m going to pass on testing this any further. This kind of bad luck I don’t need.

Check your boot order for the drives. Sometimes a hard crash will screw up the boot order in the BIOS and it doesn’t find the Windows drive. I’ve had this happen a couple times.

Scolix.4879:

uhohhotdog.3598:

Are there really people still using 32 bit systems in 2015?

Well i have computer from 2011 and it still works fairly well and i will keep using it till it dies so yes some people are still using 32 bit.

If your computer is from 2011 it is most like using a 64-bit processor.

64-bit processors were old news back in 2007, they aren’t a recent invention.

I could go into why pcs are only now fully starting to utilize 64-bit cpus and more than 4gb of memory for games but that’s a topic for another day (it’s consoles).

MrPersons.1560:

CETheLucid.3964:

MrPersons.1560:

Thanks for the help, got GemFX now and checked the box for 64bit client, but how do I load my old preset from sweetFX? they are different file types and it does not give me an option to load a preset, when I click load config it just loads the default one. The one I have been using a long time was called Dragons Reborn [Rise] or something.

I don’t really know what all the options do and I don’t want to screw with anything I am unsure of lol

No problem. GemFX does have an option to load a preset, even the old one (though the new shaders and things you can play with in GemFX are nice, you should look up some GemFX presets sometime).

Open up the GemFX configurator and look at your tabs under GemFX. Go to the very last tab called “FileManagement”.

In this tab you’ll see three configurators. SweetFX File Manager, Texture File Manager, and Preset File Manager.

All you need to worry about is the first one.

I don’t know what version of SweetFX you were running before you upgraded, so from the list there tick the one you were using before you upgraded to GemFX and then click the “Import Configuration” button.

Pick the SweetFX config you were using and then after it imports, click the “Save Configuration” button before you close it. It should apply your SweetFX filter again.

Hope that get’s your sorted.

Yup thank you very much, I tried using the import before I posted, but I didn’t know you had to rename it to a certain name for it to detect it. Is there a toggle button like SweetFX had? It used to be Scroll lock to switch it off and on in game.

Its not perfect, it made the vibrance WAY too high but I fixed that for the most part, but it looks almost just like it used to with just sweetFX. thanks again for the help

Yeah, the conversion isn’t 1:1 and in addition to the original SweetFX filters there are a bunch of GemFX filters you’ll probably need to mess around with.

Seems like you got it down though, so good on you! \o/

If the toogle isn’t scroll lock, it miiight be F9-F12 or the home key. Pause break? I dunno. I’ve seen it configured to different keys. Mine is F9.

If it were me I would carefully go through the upper F keys and the ones I mentioned one by one until something happens.

If something wonky happens, hopefully pressing the key again fixes it.

Gaile Gray.6029:

In the interests of keeping the conversation focused (and perhaps providing an answer to your question in advance of your having to ask it ) I wanted to let you know we have an FAQ for the 64-bit client. Please post your questions, comments, or feedback in that thread. Thanks!

Sorry about that. If you want to move our conversation to the 64-bit FAQ thread, that’d be totally fine with me.

no crash so far for me…..

i7 32GB Windows 10 64. No crashes, and smooth. Thanks.

Should have done this 3 years ago……. what took you so long?

Znake.9762:

NitricRose.1863:

Was working fine for a long time and then my computer crashed hard.
Windows 10 will no longer boot. No ideas why.
Boots linux fine (gw2 linux port?).
Now I’ve got a long messy process of rebuilding my system. Bleah.

I’m going to pass on testing this any further. This kind of bad luck I don’t need.

Tbh, this sounds more like you just happened to be playing GW2 when that happened instead of GW2 being the reason why it happened. What I mean is that, to me, it sounds like it could have happened with any other game or program using those resources.

Oh, I agree. Mostly coincidental and bad luck.

Scolix.4879:

uhohhotdog.3598:

Are there really people still using 32 bit systems in 2015?

Well i have computer from 2011 and it still works fairly well and i will keep using it till it dies so yes some people are still using 32 bit.

2011 is not that old .. i use 64-Bit Windows since 2008 and the CPU i had at that
time was maybe from 2005 or 2006.

MS should really have stopped selling 32-Bit version with Win7 already.