Guild Wars 2

I understand that this is a disappointing outcome for those that bought the armor and love it. I bought it for my human ele and I do love it. But this response is a little pathetic. How many people affected by this have posted something to the effect of “Well this sucks, but it comes down to correcting a mistake, and that means someone is not going to get what they want, /story.” Almost nobody. The drama is really pretty astounding. Yes, you do deserve to keep what you pay for, but there are sometimes extenuating circumstances in life and concessions have to be made.

I don’t think it’s a valid point to say that people whined and ANet caved. ANet caved because those people were right, not about reskins being lazy design, but about one race’s cultural armor available to all races in the gem shop at discount being not cool. The whining just drove home how not cool it was. I’m glad they saw their misstep.

When things happen that are out of your control, you can have a little dignity and walk away from it, or you can dwell on it. It’s ridiculous that we in this community are so maladjusted that we cry like this when we lose a virtual item that we want.

For those of you who want refunds in cash and compensation for the makeover kits/name changes/dyes, I’m not talking to you. I do think you deserve to be compensated of course. I’m talking to the drama queens coming on here and saying stuff like ’I’m outraged!’

Get over it guys, this is a video game.

Mesket.5728:

an upgrade? since when putting some flashes is considered an upgrade?

You might not consider it an upgrade but some others might… I can see this armor set being particularly popular for human female elementalists for example.

If it would be through the forge like he suggested then it by nature would for one be entirely optional and for other not be exclusive in terms of other potential upgrade options.

It doesn’t matter who is the majority or minority. At the end of the day it matters who was right or wrong; and in this case those that complained about this skin being sold as a gemstore item are the ones that are right for a myriad of reasons.

That’s all there is really.

Facepunch.5710:

-snip-

^This

Crise.9401:

Mesket.5728:

an upgrade? since when putting some flashes is considered an upgrade?

You might not consider it an upgrade but some others might… I can see this armor set being particularly popular for human female elementalists for example.

Exactly. That’s why I overwrote my t3. I figured it was the same look only better, and I wouldn’t use the t3 anymore.

If I would have known that they were going to take it away from me I wouldn’t have done it.

I know I am not alone.

Vayne.8563:

The problem wasn’t that it was a reskin. People can buy or not buy a reskin as they like. The problem is it was a rare and valuable skin that only humans could get and people buy them for that reason.

If Anet made legendary skins and put them in the trading post, imagine how kitten ed owners of legendaries weapons would be.

It devalues the time and effort people put into working for a reward. The fact that it was a reskin wasn’t what people were complaining about.

None! Do you know why? Because a real legendary would allow you to swap stats whenever you please also it will always have the top stats (guaranteed) regardless of how many weapon tiers they add in the future. Legendary is TOP, no 2 opinions on that.

Facepunch.5710:

… I’m talking to the drama queens coming on here and saying stuff like ’I’m outraged!’

Get over it guys, this is a video game.

I am totally with you, but this conclusion of your post could easilly be used for both parties (initial complainers -me among them – and new)

Just saying…
It is just a game, but a game that we love (or no one would be here raging)

Everyone who already bought it should keep it now it’s that simple.
For instance steam sometime makes mistakes in there store and sells games cheaper than what they should be.

The ppl who bought that game at that cheap price get to keep it at that price even after valve amends the price.
Most of us bought that armour fair and square,anet made a mistake and they should honour that mistake now by letting us keep it.

Not good when we move into reskin territory, especially rather novice ones at that. I mean really, 10 bucks for a mod that I could do in Morrowind (take existing item, add particle effect) seems quite absurd. Would be a shame if the style section turns into a reskin gallery.

MisterEction.9382:

If you take away from one, take it away from all.

This.

MrSilver.5269:

Crise.9401:

Mesket.5728:

an upgrade? since when putting some flashes is considered an upgrade?

You might not consider it an upgrade but some others might… I can see this armor set being particularly popular for human female elementalists for example.

Exactly. That’s why I overwrote my t3. I figured it was the same look only better, and I wouldn’t use the t3 anymore.

If I would have known that they were going to take it away from me I wouldn’t have done it.

I know I am not alone.

Apparently, you only have the right to remain silent. People don’t care that your previous set was wiped (even if it’s their beloved human T3 btw) and that you will certainly not be compensated for its loss. Oh and they might add like I have read previously that you lack common sense and that it serves you right for wanting a cheap T3 in case you don’t feel bad enough the way it is. Also don’t forget in the future that you should browse the forum and reddit before purchasing from the gem store to be sure you will be able to keep the skin you’re paying for. This is GW2 community for you, enjoy!

Reesha.7901:

MisterEction.9382:

If you take away from one, take it away from all.

This.

applying this philosophy would lead to a total wipe of the server to day 1…..

Crise.9401:

The truth is the moment ANet chose to do something about the flamekissed armor, because of all the noise about it, they created a situation where no matter what they did someone would be unhappy. Essentially where we are now is people buying a leather jacket then having it recalled and replaced with a sweater (or something else that is not the leather jacket).

And most likely being given store credit (gems) instead of an actual refund ($10) when they’re unhappy with the sweater they didn’t purchase.

XxTAFxX.6741:

Everyone who already bought it should keep it now it’s that simple.
For instance steam sometime makes mistakes in there store and sells games cheaper than what they should be.

The ppl who bought that game at that cheap price get to keep it at that price even after valve amends the price.
Most of us bought that armour fair and square,anet made a mistake and they should honour that mistake now by letting us keep it.

If Valve makes a mistake in selling you something too cheap then that is indeed on them and you should get to keep that game. If ANet makes a mistake, however, like say someone forgot a few zeroes off of a Karma Weapons price and that turns out to be a way to print money you are saying that they should let those people keep the money.

The point is, when ANet makes a mistake that impacts other people not just you when Valve makes a mistake in pricing you may even benefit from it and it will only hurt Valve, not devalue the possession or work of someone else (in this case other players).

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

THANK YOU!!!

This, this, this!!!!

Crise.9401:

XxTAFxX.6741:

Everyone who already bought it should keep it now it’s that simple.
For instance steam sometime makes mistakes in there store and sells games cheaper than what they should be.

The ppl who bought that game at that cheap price get to keep it at that price even after valve amends the price.
Most of us bought that armour fair and square,anet made a mistake and they should honour that mistake now by letting us keep it.

If Valve makes a mistake in selling you something too cheap then that is indeed on them and you should get to keep that game. If ANet makes a mistake, however, like say someone forgot a few zeroes off of a Karma Weapons price and that turns out to be a way to print money you are saying that they should let those people keep the money.

The point is, when ANet makes a mistake that impacts other people not just you when Valve makes a mistake in pricing you may even benefit from it and it will only hurt Valve, not devalue the possession or work of someone else (in this case other players).

What about players that paid the game full price?

LordByron.8369:

Reesha.7901:

MisterEction.9382:

If you take away from one, take it away from all.

This.

applying this philosophy would lead to a total wipe of the server to day 1…..

I am not sure I understand what you are trying to say.
If some byers get to keep it and other buyers do not, I think the predicament of Flamekissed armor would become even more unfair.
To make a distinction here, based on race, would only make the situation worse.

Personally, I think the most fair solution would be to let the people that already bought it keep it. Both human and none human.
However, since that apparently isn’t an option, then I think the same rules should apply for all. If Norn, Sylvari, Char and Azura players lose the current look of the Flamekissed, then obviously, the same should apply for the human players.

Aerlen.5326:

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

Not a peny.
I was not trying to save my gold, I was trying to save my game.

What people don’t seem to understand here is that the error comes from Anet, not from those that complained first.
They were destroying one of the fundamentals of the game. We shouted. They looked and admitted it was silly. We were rigth to complain.

You people bought the armor with money but that armor should never have been there in the first place. Anet removes it. You complain that you were scammed. You are right.

See? Both parties are right to complain. Why should other players compensate you for some bad decisions that the game made?

MrSilver.5269:

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

THANK YOU!!!

This, this, this!!!!

-sigh-

Something that existed for over a year > something that existed just for a day.

I also like how you think this is somehow our fault, while it’s clearly Anet who made the mistake.

To the op, I’m hoping the answer is a hard and sharp, no! A small percentage of players raged and took this armor away from everyone. Now you want to keep it as an exclusive on top of it? #smh

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

This is all on Anet, they said these racial armors would be exclusive yet put it out as gem skin at 33% of the cost of the actual armor. You’re also not counting the time, effort or gold people put into their characters to have the option to have this racial armor. Some people pick a race based on racial armor and to put it as a gemstore skin gives a big middle finger to anyone who rolled a race to get the benefits of being said race.

So yes it sucks for both sides but even more so for people who rolled human to get access to these skins.

Aerlen.5326:

I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that.

Source that ANet won’t fix that? Don’t you think they are smart enough to know how much of a mess they’ve made? If it were you in charge, wouldn’t you address these issues on a case-by-case basis? I would.

I’d avoid making these kinds of incendiary claims until we know how ANet is going to handle these situations.

Crise.9401:

Mesket.5728:

an upgrade? since when putting some flashes is considered an upgrade?

You might not consider it an upgrade but some others might… I can see this armor set being particularly popular for human female elementalists for example.

If it would be through the forge like he suggested then it by nature would for one be entirely optional and for other not be exclusive in terms of other potential upgrade options.

But the cases where that upgrade might applied are the very few. You just named one class that is particuarly fond with magic and its effects but how many “magic user” classes are there? and fond with fire?

Guardians? Foefire,… blue fire.
Necros with fire? No, srsly, magic glow maybe green or black but not really on fire.
Mesmers? Lol, if you ever played GW1 you would know what a Mesmer really is and trust me, they wouldn’t be using fire in their fancy clothes.

aaaand thats about it… the rest of the classes shouldn’t be wearing things set on fire! Tell me how my Norn Warrior would look more norn and warrior because it is set on fire and has lava up his kitten No man, it doesn’t fit right. I can look cool from an X Men comic book point of view but its not from a guild wars art point of view.

An upgrade would be adding more dolyak hides, more horned helms options, stuff like that.

You might say its a matter of taste, but its not. Taste is choosing between T1, or T3, choosing a wolf oriented set or a bear looking set, that is a matter of taste; this is a matter of concept art. Meaning art behind a concept,.. so what is the concept of a ranger set on fire? because he looks more fierce? it really doesn’t… besides, all this lava, shines and fairy wings on players its becoming such a trend that its not original nor “impressive”, its becoming silly actually.

Crise.9401:

First people go up in arms about that skin and now they are unhappy when something is done about it.

Keep in mind that the skin costs roughly the equivalent of $10.00 US Dollars. Where as the Tier 3 Human Light Cultural Armor costs in the realm of $18.59 US Dollars (give or take a few dollars depending on market fluctuations on each server).

That means that each of these people who bought the Tier 3 Cultural Armor, and applied the Light Armor Flame Skin to their Tier 3 Cultural Armor are effectively losing around 8.59 US Dollars because of the change. Even though without the change they had effectively gained a new appearance for the Tier 3 Armor that they originally bought, and additionally could arguably have gotten access to their level 80 Tier 3 Cultural Armor at a much lower and earlier level for a great deal cheaper than they would have otherwise have been required to do.

In effect this is going to require anyone with a human character who had previously shelled out money for their Tier 3 Armor (roughly 18 dollars give or take), and who then shelled out money for this skin to apply to their Tier 3 Armor, to once again shell out money for a new set of Tier 3 Armor, assuming that they want their Tier 3 Armor back at all.

This isn’t even counting Transmutation Crystals that would be required to give the Tier 3 Armor in question the stats that the individual in question wants, which would also have to be purchased and which would be an additional investment if this happens.

In short for those with TLDR issues… I can honestly see where the people who are complaining about the change to the Light Flame Skin are coming from, and if I had a level 80 Human whom I had applied this skin to the cultural armor for, I would be a bit peeved as well.

Daishi.6027:

Did I miss something? This could have been a future opportunity, sure t3 human light was used, but maybe next time we’d get norn t3 with blue effects.

That’s what you missed. If they were to keep that T3 in shop, there would be no maybe. All other culturals would have to be opened as well.
Which means, someone would have to do those reskins.

It might have been good (there are certainly some culturals i might be interested in), but looking at the rate of armor creation so far, Anet is simply not up to that challenge. And they knew it.

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

Do you think people were kitten ed just because of the gold? I don’t think so. I was kitten ed because they were ruining the one thing unique to the race I picked and I know a lot of people were upset for the same reason. And stop making false assumptions how they won’t get compensated.

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

Agreed. They got what they wanted, its removed for remodelling. Let people who bought it in those 24h keep it as is.

Reesha.7901:

Personally, I think the most fair solution would be to let the people that already bought it keep it. Both human and none human.
However, since that apparently isn’t an option, then I think the same rules should apply for all. If Norn, Sylvari, Char and Azura players lose the current look of the Flamekissed, then obviously, the same should apply for the human players.

Yes because it’d be worse than leaving the armor for sale. The damage of the armor presence would still be here, but on top of it you’d have created some super ultra rare skin that people know won’t ever be sold again, and only the “lucky” few who bought it instantly after recognizing it was a Cultural T3 Human armor for very cheap for all expecting they’d get to keep it no matter what.

Facepunch.5710:

Aerlen.5326:

I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that.

Source that ANet won’t fix that? Don’t you think they are smart enough to know how much of a mess they’ve made? If it were you in charge, wouldn’t you address these issues on a case-by-case basis? I would.

I’d avoid making these kinds of incendiary claims until we know how ANet is going to handle these situations.

Anet won’t give anyone back their gems, change it all into a living story about how Scarlet released the armor then took it back.

An Siorai Tharian.4516:

Crise.9401:

First people go up in arms about that skin and now they are unhappy when something is done about it.

Keep in mind that the skin costs roughly the equivalent of $10.00 US Dollars. Where as the Tier 3 Human Light Cultural Armor costs in the realm of $18.59 US Dollars (give or take a few dollars depending on market fluctuations on each server).

That means that each of these people who bought the Tier 3 Cultural Armor, and applied the Light Armor Flame Skin to their Tier 3 Cultural Armor are effectively losing around 8.59 US Dollars because of the change. Even though without the change they had effectively gained a new appearance for the Tier 3 Armor that they originally bought, and additionally could arguably have gotten access to their level 80 Tier 3 Cultural Armor at a much lower and earlier level for a great deal cheaper than they would have otherwise have been required to do.

In effect this is going to require anyone with a human character who had previously shelled out money for their Tier 3 Armor (roughly 18 dollars give or take), and who then shelled out money for this skin to apply to their Tier 3 Armor, to once again shell out money for a new set of Tier 3 Armor, assuming that they want their Tier 3 Armor back at all.

This isn’t even counting Transmutation Crystals that would be required to give the Tier 3 Armor in question the stats that the individual in question wants, which would also have to be purchased and which would be an additional investment if this happens.

In short for those with TLDR issues… I can honestly see where the people who are complaining about the change to the Light Flame Skin are coming from, and if I had a level 80 Human whom I had applied this skin to the cultural armor for, I would be a bit peeved as well.

PERFECTLY sums up the issue.

THANK YOU!!!

jester.1246:

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

Agreed. They got what they wanted, its removed for remodelling. Let people who bought it in those 24h keep it as is.

Why? What makes them so special to get to keep a skin that obviously shouldn’t have been released? If that’s the case I want firey norn t3 sent to me because I picked a human for racial specific armors.

This was part of the official response. Also, you can read several of Gaile’s posts in Account Issues to know that this issue is not going unnoticed. https://forum-en.gw2archive.eu/forum/info/news/Flamekissed-Armor-Skin/first#post3275229

An Siorai Tharian.4516:

Crise.9401:

First people go up in arms about that skin and now they are unhappy when something is done about it.

Keep in mind that the skin costs roughly the equivalent of $10.00 US Dollars. Where as the Tier 3 Human Light Cultural Armor costs in the realm of $18.59 US Dollars (give or take a few dollars depending on market fluctuations on each server).

That means that each of these people who bought the Tier 3 Cultural Armor, and applied the Light Armor Flame Skin to their Tier 3 Cultural Armor are effectively losing around 8.59 US Dollars because of the change. Even though without the change they had effectively gained a new appearance for the Tier 3 Armor that they originally bought, and additionally could arguably have gotten access to their level 80 Tier 3 Cultural Armor at a much lower and earlier level for a great deal cheaper than they would have otherwise have been required to do.

In effect this is going to require anyone with a human character who had previously shelled out money for their Tier 3 Armor (roughly 18 dollars give or take), and who then shelled out money for this skin to apply to their Tier 3 Armor, to once again shell out money for a new set of Tier 3 Armor, assuming that they want their Tier 3 Armor back at all.

This isn’t even counting Transmutation Crystals that would be required to give the Tier 3 Armor in question the stats that the individual in question wants, which would also have to be purchased and which would be an additional investment if this happens.

In short for those with TLDR issues… I can honestly see where the people who are complaining about the change to the Light Flame Skin are coming from, and if I had a level 80 Human whom I had applied this skin to the cultural armor for, I would be a bit peeved as well.

This post sums up the issue.

Please consider allowing human characters to keep the new fame skin.

No matter what you think is the less of the evils, it is all about damage control at this point.

Norn, Sylvari, Azura and Char players might have used this skin on their cultural armor as well.
It all comes down to how those players are compensated. If they choose not to keep the Flamekissed after the rework, I think it is horrible if they lose a/any skin by re-skinning to Flamekissed.
However, that applies to all players. Not just the human players.

Aerlen.5326:

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

It depends really. I bought the skin (Sylvari Mesmer btw… yes a Mesmer bought that skin, so what? :P) – thought about applying it over my Aetherblade Light armour I use for WvW – I didn’t in the end as I like that look.

I bought WvW PvT gear with Silver/Gold and Badges of Honor (full set), Melandru Runes 6/6 and that’s all really that’s on the Flamekissed armour of mine. So if the skin is the only thing that’s changed, I’m not losing anything really – just have to either keep the skin that it changes to, or go with something else.

*EDIT: BTW, I paid for the skin by buying Gems with real money.

I am quite heavily satisfied with that look, thus the instant buy when the Patch went live – as others have said, this new look would have to satisfy me more to not ask for a refund – and tbh, also like others have said, going off from what the Medium and Heavy looks like, I’m not holding my breath.

I won’t give out my opinions on the Cultural armour sets and exclusive looks like this because I don’t think you need to know what I think personally. But I will say that I’ll miss this look, even with the flame effect (would be nice if I could ‘Mesmerise’ it).

Instead of getting upset at the pull of the skin, I will give out a suggestion on the new look. That skin, with the flame effects, with the amount of skin showing, ESPECIALLY on a glow-enabled Sylvari looks awesome – so if you could do something like that skin, at least for the Sylvari preview of it where we’re able to show our glowing skin if you will while wearing clothes that isn’t plant based – hence why I don’t have Cultural Sylvari. If you are going to add glowing/flame effects to it, let us AT LEAST change it’s colour to match ourselves fancy.

About the actuality of ANet’s laziness and the re-skin – it is very poor from an artistic point of view indeed, and it looks bad on you guys as Developers for an ongoing MMO with our community. Your excuses in that post did not justify anything really, and you know this. However, glad you were able to see the mistake and do something about it, just wished it never happened in the first place. Like someone posted – this mess-up will upset players whatever you do from here on out.

Facepunch.5710:

Aerlen.5326:

I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that.

Source that ANet won’t fix that? Don’t you think they are smart enough to know how much of a mess they’ve made? If it were you in charge, wouldn’t you address these issues on a case-by-case basis? I would.

I’d avoid making these kinds of incendiary claims until we know how ANet is going to handle these situations.

Some people sent tickets to the customer support we’re supposed to deal with to be compensated. You can look the answer a few pages back in this very thread but it was telling that only gem would be refund if people asked for it after not liking the new model and that the previous skin would not be refunded.

I like their decision.

I knew they woulf take it off the gemstore because of the rage in the forums.

To all Flamekissed defenders saying, "but it was only the vocal minority! "
Umm…no

You don’t know the majority’s want. I’ve also seen many other forum posts saying, “this is my first post, but the addition of t3 being available via gem store is disgraceful”

Please stop thinking your the “silent” majority. Actually it seems the roles have reversed now and that you all are now the “vocal”

Anet has to face the lesser evil a.k.a Flamekissed buyers. There were numerous threads regarding the poor decision on the reskin.

Sabyne.6329:

Facepunch.5710:

Aerlen.5326:

I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that.

Source that ANet won’t fix that? Don’t you think they are smart enough to know how much of a mess they’ve made? If it were you in charge, wouldn’t you address these issues on a case-by-case basis? I would.

I’d avoid making these kinds of incendiary claims until we know how ANet is going to handle these situations.

Some people sent tickets to the customer support we’re supposed to deal with to be compensated. You can look the answer a few pages back in this very thread but it was telling that only gem would be refund if people asked for it after not liking the new model and that the previous skin would not be refunded.

Because they will start giving compensation AFTER the new version is out. Please read their responses correctly.

actually they were the BEST flame i ever seen in this game….(i usually hate them)

Try then with full White on a human female and you’ll see why some people who disliked T3 bought it.

the red to purple lightning is awesome….

stof.9341:

Yes because it’d be worse than leaving the armor for sale. The damage of the armor presence would still be here, but on top of it you’d have created some super ultra rare skin that people know won’t ever be sold again, and only the “lucky” few who bought it instantly after recognizing it was a Cultural T3 Human armor for very cheap for all expecting they’d get to keep it no matter what.

Maybe you are right.
That is not what this particular topic is about though, so I most likely should not have mentioned my own opinion on the matter. I still think the same rules should apply for all races though.

Sunshine.4680:

jester.1246:

Aerlen.5326:

I say the folks who got the skin removed now need to compensate those completely kittened by it’s removal if said people do NOT like the new flamekissed skin. It’s only fair – I’ve heard complaint after complaint of how 800 gem armor made their work for 120 gold worthless and read countless threads about “doing the math”.

Well, your complaints cost some people 120 gold or more. No, not everyone knew that was T3 armor and “controversial” – I didn’t realize until I came to the forums. I held off buying because of the very vocal crap on the forums. Others? Not so lucky. So now, I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that. Is it their fault? Do they deserve to be out that gold and have to earn it all over again?

Please tell me how much gold all of you complaining lost out on because flamekissed existed for 24 hours.

Agreed. They got what they wanted, its removed for remodelling. Let people who bought it in those 24h keep it as is.

Why? What makes them so special to get to keep a skin that obviously shouldn’t have been released? If that’s the case I want firey norn t3 sent to me because I picked a human for racial specific armors.

The fact that we PAID for it and we’ll lose gold/skins on forced refund (because I’ve used it over some of my cultural armor and armor that was transmuted few times)

For all I care make every cultural armor available for all classes. This was first light armor set that I really liked from shop

Soulmyr.8094:

Sabyne.6329:

Facepunch.5710:

Aerlen.5326:

I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that.

Source that ANet won’t fix that? Don’t you think they are smart enough to know how much of a mess they’ve made? If it were you in charge, wouldn’t you address these issues on a case-by-case basis? I would.

I’d avoid making these kinds of incendiary claims until we know how ANet is going to handle these situations.

Some people sent tickets to the customer support we’re supposed to deal with to be compensated. You can look the answer a few pages back in this very thread but it was telling that only gem would be refund if people asked for it after not liking the new model and that the previous skin would not be refunded.

Because they will start giving compensation AFTER the new version is out. Please read their responses correctly.

I found it for you.

Nanoko.1850

customer support got back to me, they will not be offering a way to get back an old T3 skin, if you want it back after the change, you will have to rebuy the skin. the only thing that will be offered is the refund of 800 gems and an automatic reskin when the new one is put in.

Thank you crusaders and anet, you just screwed people out of even more gold.

Soulmyr.8094:

Sabyne.6329:

Facepunch.5710:

Aerlen.5326:

I know of five people completely kittened because they bought exotic armor, earned the gold to buy human T3 light, transmuted it for the skin and then transmuted it to flamekissed yesterday… and now Anet won’t fix that.

Source that ANet won’t fix that? Don’t you think they are smart enough to know how much of a mess they’ve made? If it were you in charge, wouldn’t you address these issues on a case-by-case basis? I would.

I’d avoid making these kinds of incendiary claims until we know how ANet is going to handle these situations.

Some people sent tickets to the customer support we’re supposed to deal with to be compensated. You can look the answer a few pages back in this very thread but it was telling that only gem would be refund if people asked for it after not liking the new model and that the previous skin would not be refunded.

Because they will start giving compensation AFTER the new version is out. Please read their responses correctly.

Nanoko.1850:

customer support got back to me, they will not be offering a way to get back an old T3 skin, if you want it back after the change, you will have to rebuy the skin. the only thing that will be offered is the refund of 800 gems and an automatic reskin when the new one is put in.

Thank you crusaders and anet, you just screwed people out of even more gold.

Here

Terra Dactyl.2047:

And most likely being given store credit (gems) instead of an actual refund ($10) when they’re unhappy with the sweater they didn’t purchase.

The thing is gems are bought with dollars, and then used to buy the skin (that will now figuratively go from leather jacket to sweater). The gems were not defective goods which means people are not entitled to a refund of said gems only a refund for the skin, that is no longer what they bought, which they paid for with gems. The bottom line, people are only entitled to refund in gems not in dollars.

There are several reasons for intermediate currencies in games, one is to avoid credit charges on small transactions (which is why you can only buy gems with 10$ or more) instead of being able to buy an item directly for less than a dollar the other is a situations like these. It is an insurance policy for them.

The only instances where ANet has been known to refund gems in dollars are when said gems did not arrive, the full amount of gems purchased is completely unused or if the charge was made by someone else (like child on a parents card).

The only known public exception of this is refunding gem purchases to some players after their accounts were terminated by ArenaNet to presumably show that ArenaNet did no longer want those people in their game and were willing to go this far to make a point out of it (and to not give those people any ammunition to use on them in public).

For the record they really don’t like chargebacks on credit transactions and their default action is to close the account involved in a chargeback (per their word this can not be reversed easily if at all).

afaik many players told to have been refunded when they did the manifesto bait and switch…….

They culd be lying ….but i read many.

Here:

You know, in looking at all the situations with players and their different needs, I really believe the best course here is to wait for the introduction of the replacement armor set. From what I’ve been told, it’s going to be really nice. Please keep in mind we’ve already made it clear that Customer Support will try to resolve the individual concerns that you may have once the armor change is made. Each of you may have slightly different situations. But since the armor is not out now, and because we will be happy to address your concern after you’ve had time to appraise the new set, doesn’t it make sense to wait and see?

I’m pretty sure customer support hasn’t finalized yet how they will deal with the issue.

Is it clear now? Players who supported game shop will be punished for doing so.
Sure remove it from the game but I want refund and my armor back AS IT WAS ON THE DAY I APPLIED YOUR ARMOR SKIN.

I’m curious about the meshes used to make the flame-kissed armors.
It’s as though the 3 most disliked (therefore uncommon or rare as far as people wearing them goes) sets were meant to be used for the flame-over.
But then, it’s as though whoever worked on the light set swapped that mesh for the t3 human light one (for whatever reasons: it may have been the only one at hand, maybe it was prettier, or they worked on the wrong mesh by mistake, perhaps they play human only, or wanted a bra top for their norn etc) without clearing it with certain other people first.
Such a theory might be behind this fiasco.

They took it away because it looks sooo much better on the Norn gals than the twiggy humans No seriously….I bought the skin and love it on my Norn ele but I completely understand the uproar. I certainly would not be okay with the Norn cultural being available to every race. I figure worse case scenario, I get my gems back. No hard feelings from me there. Anyway, here is my ele