Please Make This the Official Response Page

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: SRoode.7318

SRoode.7318

I’m 46. I do not do Reddit. I was so happy to see an unexpected event today, but before I started I saw the posts here about the reward issue. Hey, no big deal, we all make mistakes and I’m sure it will be fixed through a patch very soon. Can you just please post status and update info here more often, instead of Reddit?

BTW, I love the game, it’s the only one I play.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Zaron.1987

Zaron.1987

yeah and its not the first time this happened this way

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: rhapsody.3615

rhapsody.3615

It would be nice if Anet supported their own website first. I don’t use reddit either… I only hear about some things from friends who do, or if someone posts a link on the forum.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: skullmount.1758

skullmount.1758

There was an article on the GW2 page (and in the game loader)…
https://www.guildwars2.com/en/news/the-mordrem-are-coming/

Darkhaven server
Please give us a keyring…

(edited by skullmount.1758)

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: JoshuaRAWR.4653

JoshuaRAWR.4653

There was an article on the GW2 page (and in the game loader)…
https://www.guildwars2.com/en/news/the-mordrem-are-coming/

This has NOTHING to do with them responding to the fact that the event is severely bugged and preventing people from getting rewarded for participating.

They’ve acknowledged this on twitter and on reddit but NOT on their own official forums, it’s actually quite sad.

Warrior 80 | Guardian 80 | Ranger 80 | Engineer 80 |
Thief 80 | Elementalist 80 | Mesmer 80 | Necromancer 80 | Revenant TBA

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Menadena.7482

Menadena.7482

I do not even know what their url is there (and do not even have a login to reddit).

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Zaron.1987

Zaron.1987

There was an article on the GW2 page (and in the game loader)…
https://www.guildwars2.com/en/news/the-mordrem-are-coming/

This has NOTHING to do with them responding to the fact that the event is severely bugged and preventing people from getting rewarded for participating.

They’ve acknowledged this on twitter and on reddit but NOT on their own official forums, it’s actually quite sad.

This

and why not only copy your twitter twead ( dont know the name , dont use birdie thingy) in your forum here anet and all would be fine?!

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: ScribeTheMad.7614

ScribeTheMad.7614

This has been a complaint for as long as I can remember, they do all their talking through other sites, leaving those of us here to wonder what the heck is going on until someone in the know from the other sites happens to wander through and clue us in because Anet couldn’t be bothered to post official game news on the games official forums.
But hey they twitted about right?

“The short answer is that new content is not going to drive people away from the game.
There is absolutely no evidence to support that it would.” -AnthonyOrdon

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Menadena.7482

Menadena.7482

Exactly, if I need some information from a company I, silly me, look on their own site for it first. If by chance they accidentally posted it somewhere else before their own site, copy/paste the text to your own blog/forum and provide a link to the original material if there is a possibility to comment on that other site.

When I go to twitter it is to talk to friends and colleagues. If I want to communicate with companies I use their official communications methods. Social media is WAY down the list for preferred methods, it is for summaries of press releases.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Invictus.1503

Invictus.1503

It was remarked here in the forums, but most people don’t look at the bug section. Here is the response found right here in these forums:

Mordrem Invasion Update:

We know that some of you are experiencing issues with the Mordrem Invasion Event. A few notes:

  • The team is aware of the issues and is working on a fix, which will be rolled out as soon as possible.
  • Once this is live, we anticipate future incursions of the Mordrem will take place as planned, and rewards will be given as intended.
  • Those who earned rewards and did not receive them will be given their rewards. This could take several days, so please allow time this to happen.

Thanks for your patience as we work on the resolution of this issue.

It’s better to keep your mouth shut and appear stupid than to open it and remove all doubt.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Chameleon Dude.1564

Chameleon Dude.1564

This, so much this. I hate reddit, twitter and the like with a passion. Use them to reach a wider audience? Sure, go for it! But please use your own kitten website Anet! The front page could even have a twitter feed or something on it, so long as the information’s actually here…

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Zalladi.4652

Zalladi.4652

It was remarked here in the forums, but most people don’t look at the bug section. Here is the response found right here in these forums:

Mordrem Invasion Update:

We know that some of you are experiencing issues with the Mordrem Invasion Event. A few notes:

  • The team is aware of the issues and is working on a fix, which will be rolled out as soon as possible.
  • Once this is live, we anticipate future incursions of the Mordrem will take place as planned, and rewards will be given as intended.
  • Those who earned rewards and did not receive them will be given their rewards. This could take several days, so please allow time this to happen.

Thanks for your patience as we work on the resolution of this issue.

Keep in mind that was only posted nearly 20 minutes ago, whereas the developer reddit post was over 2 hours ago.

That should have been in reverse; official forums should be more important for posting official updates than Reddit.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: TJgalon.5012

TJgalon.5012

to be fair, I had a hard time even doing anything in the forum when the event first started, so even if they wanted to post here first, the lag made it super hard and must be why they went to the other sources first, to get the news out they know.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: skullmount.1758

skullmount.1758

I do not even know what their url is there (and do not even have a login to reddit).

Well theres this thing that someone made: http://windwarrior.github.io/GW2RedditDevTracker/
Not sure if it gets all, but thats about the only reddit thing I use. Have figured out how to navigate reddit a bit, but the layout of it doesn’t thrill me enough to constantly use reddit. I prefer the twitter account though, which tends to be a bit slower.
They should, though, post something on the forums too, in the case of suspected bugs.

Darkhaven server
Please give us a keyring…

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Zaron.1987

Zaron.1987

to be fair, I had a hard time even doing anything in the forum when the event first started, so even if they wanted to post here first, the lag made it super hard and must be why they went to the other sources first, to get the news out they know.

are you kitten or you are really serious? O.o

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: TJgalon.5012

TJgalon.5012

I am serious, not a cat. The forums were so laggy it took me like 10 minutes to load a topic to see when was up wit the event. Forget about posting or the fact people posting multiple topics for one thing, it makes it hard to see any info.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Ayrilana.1396

Ayrilana.1396

It was remarked here in the forums, but most people don’t look at the bug section. Here is the response found right here in these forums:

Mordrem Invasion Update:

We know that some of you are experiencing issues with the Mordrem Invasion Event. A few notes:

  • The team is aware of the issues and is working on a fix, which will be rolled out as soon as possible.
  • Once this is live, we anticipate future incursions of the Mordrem will take place as planned, and rewards will be given as intended.
  • Those who earned rewards and did not receive them will be given their rewards. This could take several days, so please allow time this to happen.

Thanks for your patience as we work on the resolution of this issue.

Keep in mind that was only posted nearly 20 minutes ago, whereas the developer reddit post was over 2 hours ago.

That should have been in reverse; official forums should be more important for posting official updates than Reddit.

The reddit page has more active posters which is probably why you see things there before on here. It was also on their twitter two hours ago.

(edited by Ayrilana.1396)

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Vavume.8065

Vavume.8065

Dev tracker is your friend…

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: SkiTz.4590

SkiTz.4590

First off, reddit and twitter are popular social media. they have apps on phone and get easy access to updates, notifications, and what not.

Now I’m not saying anet shouldn’t post on official forums but….this is the age we are in right now… its all about that social media….

I agree anet should have updated across all platforms, including here, but to bash twitter and reddit is ridiculous.

reddit is so much easier to use and extremely popular…. I go on the subreddit once and everything I need to know is on the front page with one click….here on the official forums, I have to go around to different subforums just to read about different things and the formatting is not my cup of tea here….

Anet does what they believe is more convenient and what is more popular and they aren’t incorrect but they also need better activity on the forums…
.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Zaron.1987

Zaron.1987

Dev tracker is your friend…

my friend the dev tracker says first post on this topic for only one hour and not earlier

O.o

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: SRoode.7318

SRoode.7318

It was remarked here in the forums, but most people don’t look at the bug section. Here is the response found right here in these forums:

Mordrem Invasion Update:

We know that some of you are experiencing issues with the Mordrem Invasion Event. A few notes:

  • The team is aware of the issues and is working on a fix, which will be rolled out as soon as possible.
  • Once this is live, we anticipate future incursions of the Mordrem will take place as planned, and rewards will be given as intended.
  • Those who earned rewards and did not receive them will be given their rewards. This could take several days, so please allow time this to happen.

Thanks for your patience as we work on the resolution of this issue.

Keep in mind that was only posted nearly 20 minutes ago, whereas the developer reddit post was over 2 hours ago.

That should have been in reverse; official forums should be more important for posting official updates than Reddit.

Very astute post Zalladi. Thank you.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

I’m 46. I do not do Reddit. I was so happy to see an unexpected event today, but before I started I saw the posts here about the reward issue. Hey, no big deal, we all make mistakes and I’m sure it will be fixed through a patch very soon. Can you just please post status and update info here more often, instead of Reddit?

BTW, I love the game, it’s the only one I play.

I post here first, always. Unless—-as happened today — our forums have a glitch that prevents it. We are unable to log in for some time, although many of us tried. You may have had the same issue this morning, as well.

This is our official forum and my team and I treat it as such. Apologies for any confusion that the post on Reddit caused, but I weighed waiting for the forums to right themselves against the benefits of giving players needed information, and decided upon the latter. I’m sure, on reflection, you’d agree that’s the way to go when circumstances demand it. Fortunately, the official forums are quite stable and we seldom have to make that choice.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Update to add: While an early note was shared elsewhere, due to technical issues, the first detailed information was presented here on the official forums in this thread.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gray.9041

Gray.9041

I’m 46. I do not do Reddit. I was so happy to see an unexpected event today, but before I started I saw the posts here about the reward issue. Hey, no big deal, we all make mistakes and I’m sure it will be fixed through a patch very soon. Can you just please post status and update info here more often, instead of Reddit?

BTW, I love the game, it’s the only one I play.

I post here first, always. Unless—-as happened today — our forums have a glitch that prevents it. We are unable to log in for some time, although many of us tried. You may have had the same issue this morning, as well.

This is our official forum and my team and I treat it as such. Apologies for any confusion that the post on Reddit caused, but I weighed waiting for the forums to right themselves against the benefits of giving players needed information, and decided upon the latter. I’m sure, on reflection, you’d agree that’s the way to go when circumstances demand it. Fortunately, the official forums are quite stable and we seldom have to make that choice.

definitely the right choice, and I’m glad you dealt with it the way you did.

and thank you for always doing your best to keep people informed, even when things get hectic.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: SRoode.7318

SRoode.7318

Thank you very much Gaile for your response. A lot of us older people turn off the drama and come here for the real word. You have always been up front. As you can see from the toxic atmosphere here, the gang of millions are really hoping for a bigger line of communication. Normally, I would say it is not warranted. But, with an expansion looming, with the “Karma-Gate”, with this bug, I would have hoped you guys could make a little more of an effort to respond to us old folks. But again, thank you for a wonderful game, and I know things will work out right.

BTW, I just tried to play one of the events in the second map (Kessex)… Couldn’t find it… I’m old…

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Nidome.1365

Nidome.1365

The issue now is that a lot of people have quit the event – although some people have reposted stuff about getting missing rewards later nothing has been posted on what the correct reward level should actually be and therefore it is being assumed by large numbers of players that the max reward is 5 blooms per hour making the higher cost rewards virtually unreachable making the event pointless.

Just as a note – I don’t do Reddit or Twitter either and a straw poll in one of my guilds suggests that I’m in the majority on that.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

I will be posting on the subject of rewards within a few minutes. I’m just getting what I provide you reviewed, so you have the best information possible.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

BTW, I just tried to play one of the events in the second map (Kessex)… Couldn’t find it… I’m old…

I think if you use the overmap, you’ll see symbols for where the Mordrem are attacking. Quite honestly I’ve been too busy on the forums to check the game, but that’s what I was told by the key designer. I’ll try to verify and report back, but encourage you to watch the upper right for invasion messages and try using the overmap to see if you can locate specific areas of attack.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Just a flesh wound.3589

Just a flesh wound.3589

Thank you for your responses Gayle. And for ANet making the official forum the official site to post with news.

Be careful what you ask for
ANet may give it to you.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Just a flesh wound.3589

Just a flesh wound.3589

Thank you very much Gaile for your response. A lot of us older people turn off the drama and come here for the real word. You have always been up front. As you can see from the toxic atmosphere here, the gang of millions are really hoping for a bigger line of communication. Normally, I would say it is not warranted. But, with an expansion looming, with the “Karma-Gate”, with this bug, I would have hoped you guys could make a little more of an effort to respond to us old folks. But again, thank you for a wonderful game, and I know things will work out right.

BTW, I just tried to play one of the events in the second map (Kessex)… Couldn’t find it… I’m old…

If you mouse over (or click on, I forget which) the UI announcement on the right side of the screen, it tells you what map to go to. It says something like, Mordrem are attacking kessex hills (or words to that effect). If no events are on, it has no extra information. Once on the right map the sites are shown by red crossed swords. There is also information about what each event requires and how much longer the map event is going to last.

Be careful what you ask for
ANet may give it to you.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Kravick.4906

Kravick.4906

I do not use Reddit or Twitter. I will never use Reddit because I hate the website lay out. I will never use Twitter because I despise social media.

Please, for the love of god, barring bugs like you explained today, use your own websites for updates too. This has been a problem since this game launched, and it happens all to often that you guys communicate every where else BUT the very website you should be communicating from first.

Stuff goes here.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: ChibiPoet.2961

ChibiPoet.2961

My biggest frustration is being in the middle of a move, staying at my in-laws in Nowhere, TX so I don’t have a full 30 minutes of connectivity. What’s the purpose of requiring that?

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: uller.6528

uller.6528

I work most days and soon nights so prime time will be dead to me. i only get info for this game via reddit/twitter then come here. pelase make your site 1st stop shop for info.
maybe the events wont be bugged and i can get 1-2hrs of game time from Thur, Friday, Sat, Sun in so I would get possibly 10-40 tokens per event giving me a slice of Rare gear(any duengon gives me more) spend 50s on it also. kinda feel bads for me since my job helps me pay money to the gem store when im able to. 100% feels bad for the grind if your a sudent or have a job or any thing where you cant grind. Fun i guess
Cheers

Ol Crusty Gamer :P

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: SRoode.7318

SRoode.7318

Thanks Gaile, figured it out. And after about 23 (wins), I got booted from the game because of an error. It’s okay.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Elitejelly.7462

Elitejelly.7462

30 min of work for 5 blossoms… really? i want the 4 skins, thats 900 blossoms totally, which is impossible to do with the rate these events work. even getting one of the potions, you need to play 93% of all the events, assuming it happens every hour. its not worth it.

IM SO HYPED FOR HOT I CAN FLIP A TABLE.
(/o_o)/ |_|
hype over.

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Starfall.6425

Starfall.6425

Dayly map reward and scaling still not working. 10min after you postet in the dev-ticker i only got 5 blooms (luckily… first reward in 4 events)

And it would be really nice to know what would be the right reward. So everyone knows if the event is worth the time.

[DP] – Diamond Pirates
[AM] – Abaddon’s Mouth

Please Make This the Official Response Page

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

I do not use Reddit or Twitter. I will never use Reddit because I hate the website lay out. I will never use Twitter because I despise social media.

Please, for the love of god, barring bugs like you explained today, use your own websites for updates too. This has been a problem since this game launched, and it happens all to often that you guys communicate every where else BUT the very website you should be communicating from first.

I think I’ve already addressed this, but to repeat: This is the official Guild Wars 2 Forum, and we communicate often and with the highest priority here.

Looking at a personal history of 9,000+ posts and 3,200+ PMs, it seems clear we don’t engage that heavily elsewhere.

And now, we return you to your regularly scheduled forum by closing this thread as the subject has been fully addressed.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)