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Posted by: TexZero.7910

TexZero.7910

Welp, was going to finish SAB dailies then suddenly nope.

Cant win them all.

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Posted by: Samnang.1879

Samnang.1879

I have the Same problem!

I can’t even get to the loading screen

Please nerf bag types instead of class skills!

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Posted by: Keefe.3821

Keefe.3821

I can log in but when I press my character nothing happens. Then the game crashes. What the hell is going on?

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Posted by: Tuttutt.1409

Tuttutt.1409

I have been having same issue for about 10 minutes now.

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Posted by: Swagger.1459

Swagger.1459

In before rollback!

New Main- 80 Thief – P/P- Vault Spam Pro

221 hours over 1,581 days of bank space/hot pve/lion’s arch afk and some wvw.

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Posted by: Sartharina.3542

Sartharina.3542

I can’t resist…

“Game is dead. Literally unplayable”

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Posted by: Czar.9581

Czar.9581

Load up a Char that is on a different map, worked for me.

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Posted by: Ennui.1597

Ennui.1597

Moto wouldn’t have let this happen…

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Posted by: Keefe.3821

Keefe.3821

Load up a Char that is on a different map, worked for me.

That doesn’t work for me. I clicked all of my toons and it still crashes after a few seconds.

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Posted by: nosleepdemon.1368

nosleepdemon.1368

Right after I finished my final run of w2z3 trib. I had a few minutes to admire my admission to the red and blue cube club before poof!

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Posted by: Sartharina.3542

Sartharina.3542

At this point their priorities are obviously Gem Store>Expansion(most likely)>Living World(S3, Current Events, New Zones)>Raids>Guild Halls>Fractals>WvW>QOL Improvements. Even sacrificing from other areas in favor of LW. They completely restructured their plans for Legendary Weapons and sacrificing Festival improvements in favor of Living World.

They are coming out with Living World update at a MUCH higher content-to-release time ratio than they have ever been.

And we can’t access any of it right now because the game has died!

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Posted by: Samnang.1879

Samnang.1879

wooo finally got in

Please nerf bag types instead of class skills!

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Posted by: Keefe.3821

Keefe.3821

The wall is down

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Posted by: Palador.2170

Palador.2170

Lots of people seem to be having problems right now. Instances seem to be totally un-accessible to most.

Sarcasm, delivered with a
delicate, brick-like subtlety.

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Posted by: Samnang.1879

Samnang.1879

nvm…it’s not workinggggggggggggggggggggg
can’t log in to other characters

Please nerf bag types instead of class skills!

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Posted by: Ravion Hawk.4736

Ravion Hawk.4736

They are currently under a DDoS.

http://www.mmoserverstatus.com/guild_wars_2

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

^Doesn’t it almost always say that?

And, where does one get DDoS from that, anyway? There is no other reason for an Authorization Server to be down?

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Posted by: Ravion Hawk.4736

Ravion Hawk.4736

Normally the ping is in the single digits on all servers.

Whenever they are dealing with a DDoS, the pings sit in the triple digits.

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

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Posted by: Thoehn.7460

Thoehn.7460

Cannot enter home instance. Get an error code.

Attachments:

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Posted by: Healix.5819

Healix.5819

The instance creation server is down, meaning no new maps can be created.

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Posted by: Seth Moonshadow.2710

Seth Moonshadow.2710

There is no other reason for an Authorization Server to be down?

Exactly, not like windows updates ever fragged a server either right!?

| Dungeon Adventures | Blackgate | PvE | Lost Precipice | Gilded Hallow | Windswept Haven (soon)
http://www.dungeon-adventures.com

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Posted by: Thoehn.7460

Thoehn.7460

The instance creation server is down, meaning no new maps can be created.

Well, that explains it.

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Posted by: tippolit.3591

tippolit.3591

Unable to get past character screen to enter Silverwastes on one toon but got to LA on another. What gives?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hmm…so does this DDoS attack only affect instances? Or just certain players? Or what?
I’m afraid I’m not too familiar with what a DDoS attack affects.

(There seem to be quite a few players where I just loaded in. Still triple-digits on your site.)

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Posted by: Zintrothen.1056

Zintrothen.1056

I can get into HotM just fine, but not Sparkfly Fen. LA works too, but not the Aerodrome golem area.

Edit: LA is no longer loading for me. It’s like different zones sometimes work and sometimes don’t. HotM wasn’t working for me at first. Maybe it isn’t anymore again.

(edited by Zintrothen.1056)

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Posted by: Chris Cleary

Chris Cleary

Game Security Lead

Next

We’re looking into this, will update when I have info.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

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Posted by: Ravion Hawk.4736

Ravion Hawk.4736

Hmm…so does this DDoS attack only affect instances? Or just certain players? Or what?
I’m afraid I’m not too familiar with what a DDoS attack affects.

(There seem to be quite a few players where I just loaded in. Still triple-digits on your site.)

It affects whatever servers are being attacked. In some cases, players won’t know through outright non loading of instances. They may see a little lag.

I noticed in Sparkfly Fen that I was getting some really bad lag and when I went to do a personal story instance, it just sat at the loading screen.

Then I hopped over to check the server status and saw triple digits. This isn’t the first rodeo for the GW2 servers being DDoS attacked.

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

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Posted by: Ravion Hawk.4736

Ravion Hawk.4736

We’re looking into this, will update when I have info.

Thanks Chris!

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

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Posted by: Andon Embermaul.7984

Andon Embermaul.7984

Im dealing with a similar issue. One of my charactes is in Auric Basin and if I select that character from the character selection menu the map will never load and I will receive a connection error. Note that the yellow loading ring continuously spins. Other Characters that are in Lions Arch or Metrica Province have no issue.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ok, looked like your site said all servers (in NA) were being attacked (if that’s what triple-digits mean). /shrug

I didn’t have any issues loading into any map I tried, including an empty Guild Hall, with the exception of Dreamer’s Terrace. I guess either that site doesn’t include the pertinent information, or I don’t understand DDoS attacks (which is true…lol).

Regardless, the Team is on it. =)

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Posted by: Zushada.6108

Zushada.6108

We’re looking into this, will update when I have info.

Thank you, I am glad to see a staff post acknowledging the issue. According to map chat, and my own issues, SAB, PVP etc are all not accessible atm and haven’t been all evening. I played SAB fine this afternoon until 230 PM (Eastern time) when I left for work. Now I cannot access a world. Currently one of my toons is stuck in cyberspace floating between the SAB hub in Rata Sum and World 2 atm. I would like to get her back someday. :-) I have tried but the game keeps freezing like it has lost it’s connection to the host.

Thanks again for posting so quickly.

Edit: I logged into a different toon and tried to go to Lion’s Arch but it crashed the game as well.

(edited by Zushada.6108)

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Posted by: aandiarie.7195

aandiarie.7195

If they can’t figure out what’s wrong then can they just roll it back?

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Posted by: aandiarie.7195

aandiarie.7195

I wondered if they had “fixed something” and if that broke something.

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Posted by: aandiarie.7195

aandiarie.7195

It’s 8 p.m. in Seattle so I don’t think many people from anet would be in the office.

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Posted by: Ravion Hawk.4736

Ravion Hawk.4736

Ok, looked like your site said all servers (in NA) were being attacked (if that’s what triple-digits mean). /shrug

I didn’t have any issues loading into any map I tried, including an empty Guild Hall, with the exception of Dreamer’s Terrace. I guess either that site doesn’t include the pertinent information, or I don’t understand DDoS attacks (which is true…lol).

Regardless, the Team is on it. =)

That site is reporting the latency with the ping to the servers. The lower the number, the better. When the servers were DDoS attacked in the past, those numbers spiked in to the triple digits. So yes, I jumped straight to DDoS because the numbers were identical to past attacks. It may or may not be a DDoS, but I’m trained to remember history of patterns when it comes to networking.

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

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Posted by: aandiarie.7195

aandiarie.7195

Someone wrote something cute on another page elsewhere. “anet making wvw great again by breaking everything else.” It made me giggle.

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Posted by: Zushada.6108

Zushada.6108

I wondered if they had “fixed something” and if that broke something.

The latest windows version launched yesrterday/today so I wondered if it auto-updated and took out the server security protocols or something. These things always seem to happen when a major Windows update is launched and the supporting drivers etc don’t know what to do with it.

Either way, they are on it and seem to be pretty good with communications regarding such things.

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Posted by: Ravion Hawk.4736

Ravion Hawk.4736

It’s 8 p.m. in Seattle so I don’t think many people from anet would be in the office.

More like “On Call.”

Their IT staff likely rotates weekly as to who is on call just in case stuff like this happens.

Just like every business that relies on their network staying up, every second the network is borked equals tons of money they are not making.

Head of the Order of the Iron Ravens [OoIR]
Lady Alexis Hawk – Main – Necromancer
Ravion Hawk – Warrior

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

If they can’t figure out what’s wrong then can they just roll it back?

That is very, very, very seldom necessary. But don’t worry. The team is keenly aware of this situation, and top people are working on it!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: aandiarie.7195

aandiarie.7195

Just 1 time ever did they have to. When in wvw something went wrong with armor binding. They did a roll back. It was 1 time in 4 years that I know of. But it’ll be okay. I have faith they can fix it.

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Posted by: Talzed.4153

Talzed.4153

That is very, very, very seldom necessary. But don’t worry. The team is keenly aware of this situation, and top people are working on it! [/quote]

Sorry, but this is required. https://www.youtube.com/watch?v=yoy4_h7Pb3M

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Posted by: Charrbeque.8729

Charrbeque.8729

If they can’t figure out what’s wrong then can they just roll it back?

That is very, very, very seldom necessary. But don’t worry. The team is keenly aware of this situation, and top people are working on it!

I sure hope so.

Attachments:

There’s something charming about rangers.

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Posted by: GeekDavid.2786

GeekDavid.2786

The team is keenly aware of this situation, and top people are working on it!

One of the IT guys at my work (a hospital lab) had an idea for a solution to a malfunctioning computer that I’ve wanted to try since he suggested it.

He said he was gonna tie the computer to the back of his pickup, drag it to the top of the tallest hill in the area, and kick it off said hill.

My response was, can I be behind you in my car, filming it? We’d get a million hits on YouTube!

Pass that suggestion along to your IT folks.

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Posted by: Vincent Durheim.1947

Vincent Durheim.1947

Looks like i am in the same boat T_T
Such sadness…

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Posted by: aandiarie.7195

aandiarie.7195

We are the Borg. Lower your shields and surrender your ships. We will add your biological and technological distinctiveness to our own. Your culture will adapt to service us. Resistance is futile.

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Posted by: Vincent Durheim.1947

Vincent Durheim.1947

Looks like one of the Auth servers are unreachable.
I just got in, not sure if this is what did it but:
Run GW2.exe from a command line and use -authserv [52.58.184.22:80]
(ip i used, looks like one of gw2’s auth servers)

May work for some of the more tech inclined
Cheers !

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Posted by: Chris Cleary

Previous

Chris Cleary

Game Security Lead

Next

We have identified the problem and things should be recovering.

Professor of Bearbow Math @ Tyria State // @Shazbawt // “The Crippler”

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Posted by: Daddicus.6128

Daddicus.6128

For those of you who don’t know what a DDoS is:

It stands for Distributed Denial of Service. It’s also written as Distributed DoS or D-DoS.

A DoS (Denial of Service) is where an attacker floods a network device (server, firewall, network segment, etc.) with garbage packets. Individually, they take a trivial amount of time to just throw away. But, although trivial, it’s no zero time.

So, if you throw millions of these garbage packets at a network, that which used to be a trivial amount of time begins to add up.

A Distributed DoS is where the attacker(s) have multiple systems all sending the bad network traffic to one location. Attackers use “botnets”, which are collections of PCs, servers, etc. that the hackers have compromised. So, the attack isn’t just millions of packets, but billions and counting.

Hackers can even hire a botnet to do their dirty work. However, it’s not cheap ($10k per hour for the biggest ones), so there has to be a reason.

ANet won’t tell us what the attackers are after, but to spend that kind of money attacking a game, you can bet your bottom dollar that there’s a reason. They’re probably trying to figure something out about the network, or crack passwords, or any of a number of other things. ANet really shouldn’t tell us what they’re after; that info is better held close to the vest.

NOTE: I have seen no statement by ANet which would indicate a DDoS has occurred. And, they really should only tell us if they have a good reason, so I wouldn’t expect to see anything official about this, (if it’s a security issue, and Chris’s involvement would imply that there’s at least a possibility that it’s a security issue).


Chris and Gaile, it does look like it’s up again.

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Chris and Gaile, it does look like it’s up again.

Yep, from all we’re seeing just now, things are good. The team will continue to monitor and we all should be able to game on!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: LeShock.4219

LeShock.4219

We’re looking into this, will update when I have info.

OMG a dev response!!!!!! On the forums ? LOL

LUL