"The Head of the Snake" delayed

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Posted by: jheryn.8390

jheryn.8390

No worries. Kitten happens. Thanks for the heads up MO.

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Posted by: Cyhann.2609

Cyhann.2609

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

Mike’s post implies the problem was pretty dang severe but all messages were things like “just a little bit later than usual” or implying it was always just around the corner, that’s why many players, especially EU players have a legitimate gripe here.

I`m EU player and i dont see the problem… yes patch is delayed… but what? should i cry and DEMAND like other to know where its on?… its on when its ready… I kitty hope its gonna be delayed for next week… it their stupidity and high demanding that make them like that…

Yes if you don’t get the problem with open and vague statements that’s your own issue. And don’t worry a good chunk of people would have prefered a guarnateed release next way to this here.

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Posted by: itriedsomanythings.4051

itriedsomanythings.4051

Wow thanks for telling us! AFTER 7+ HOURS FROM THE USUAL PATCH TIME make sure to delay more for tomorrow, might as well release it next month

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Posted by: Sazukikrah.5036

Sazukikrah.5036

So what you guys going to do for the players? What we getting ? some gems would be nice :P

You’re asking for gems? Really? We don’t deserve anything for the delay. kitten happens, not being a child about it.

Maybe YOOU don’t , you don’t speak for every player sir. Sorry .

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Posted by: BerriosC.7295

BerriosC.7295

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

No, first of all the information was out there already, but anet worked in “good hope” and us without information having many people waiting for hours, and taking a day off tomorow (more like today now), while not having any idea themselves if they can even make it at all. They should have just set the release date to friday since they can be sure to release it there, and tell us so in a timely manner. The way this was handled is extremely unprofessional.

Edit: As it stands now they wanna repeat this charade tomorow as well….
Just set it to friday, or next week even.

Or people shouldn’t plan their day around a video game and play it when they have time. And if they have to make time, make it for after the content is already out, not before. Don’t count your chickens before they hatch.

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Posted by: Red Wolf.2460

Red Wolf.2460

Thanks for the effort it is really appreciated.

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Posted by: coso.9173

coso.9173

thanks for letting us know, gonna spank those hamsters!
I hope tomorrow things will go well

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Posted by: tanmiro.5918

tanmiro.5918

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

No, first of all the information was out there already, but anet worked in “good hope” and us without information having many people waiting for hours, and taking a day off tomorow (more like today now), while not having any idea themselves if they can even make it at all. They should have just set the release date to friday since they can be sure to release it there, and tell us so in a timely manner. The way this was handled is extremely unprofessional.

Edit: As it stands now they wanna repeat this charade tomorow as well….
Just set it to friday, or next week even.

Well its ppl problem that they took the day off tomorro(today) and patch isnt live. Accident happend. You can`t do anything againts the weather. oh maybe if u a wizard and u can call the sun sure why not do that …

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Posted by: Morfedel.4165

Morfedel.4165

Hi all,

Sadly we’re not going to be able to launch the new episode “The Head of the Snake” on its intended release date today.

We were hit hard by the Seattle area storm and resulting power outage. We’ve been working to bring everything back online as quickly as possible, but after a series of setbacks, it’s become clear that it won’t be today.

Please accept our apology. We’re going to keep at it through the night and hope to be able to launch tomorrow, but obviously we can’t promise anything.

Mo

Mike;

While we all want the release as soon as possible, don’t kill yourselves trying to get it out, especially if the roads are treacherous. Work hard, but work smart, and dont work through the night! Get some sleep, for God’s sake! It’s better to do it right than do it fast, and with snow in your area, driving without being asleep at the wheel is always the smart thing to do.

Unless you have cots at the office, in that case, get to it!!!

James

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Posted by: BerriosC.7295

BerriosC.7295

So what you guys going to do for the players? What we getting ? some gems would be nice :P

You’re asking for gems? Really? We don’t deserve anything for the delay. kitten happens, not being a child about it.

Maybe YOOU don’t , you don’t speak for every player sir. Sorry .

No one deserves anything, you self righteous jerk. We didn’t lose anything for not getting to play today. For gods sake, it’s free content.

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Posted by: DusK.3849

DusK.3849

Stuff happens. I have no doubt they tried to get the patch out today, and props to them for working overtime to make sure it’s out tomorrow.

Major power outages are more than just “oh hey, the lights are out for a bit” at game studios. Servers go offline, code set to compile overnight doesn’t finish, all sorts of stuff happens. It could have been a lot worse than a patch getting pushed out a day.

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Posted by: Arcane.1526

Arcane.1526

I really think the patch should be delayed now until Friday, atleast the raid part. Teams actually wanted to compete for World First and booked time off work for this, and as an EU player it would have been nice to have been told this 5 hours ago, instead of our 2 groups staying awake with the “It’s soon we are working as fast as possible” and “ASAP” posts that ultimately gave nothing.

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Posted by: OriOri.8724

OriOri.8724

Ironically the people who are being kittens and demanding that ANet should have released a statement earlier in the day are displaying the exact behavior that pushes companies away from releasing bad news like this.

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Posted by: Raikidd.5803

Raikidd.5803

Next time can we(the common gw2 player) NOT be treated as 2nd class players in comparison with the press http://imgur.com/a/16wjT ? and actually be informed about a delay NOT when the patch had to hit.

Are you kittening for real? You’re comparing that to being treated as a second class citizen?

GW2 community, stay classy, kitten .

Not i’m not. Im already pretty kittened that some memers test raids(see #first) and some content creators get access to try the content and they tp flipped after that(see the german stream case).

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Posted by: Nihevil.8024

Nihevil.8024

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

“realese patches every 2 months with content” two months to make a small map and a few story instances. lol

The point is, they should have admitted it wasn’t going to be out today earlier today, instead of being overly optimistic.

Elitism in Guild Wars 2. http://i.imgur.com/ZGnzBCI.gif

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Posted by: Xenon.4537

Xenon.4537

I appreciate the delay but you really should’ve made an executive decision regarding the snowstorm and the unforeseen setbacks earlier to prevent people from wasting their time doing nothing, like taking time off of work which they won’t get back.

You mean like the time Anet employees have been spending trying to fix this issue that was out of their control to begin with? Time they won’t get back either? Relax man, they are working on it.

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Posted by: WatcherJason.2678

WatcherJason.2678

I don’t understand why people praise Anet for kittening up this hard and wasting everyone’s time. The outage was yesterday, if you knew you were not going to release today kittening say so 8 hours ago.

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Posted by: jheryn.8390

jheryn.8390

I appreciate the delay but you really should’ve made an executive decision regarding the snowstorm and the unforeseen setbacks earlier to prevent people from wasting their time doing nothing, like taking time off of work which they won’t get back.

However, if the patch is coming ASAP, for the love of god, don’t release the raid wing at the same time. Make sure you release it the day after to give everyone a fair chance at it, otherwise it’s just unfair.

Get over it. Life happens. Pretty sure your life wont be drastically altered by a delay in a game.

And Raid comes with the patch which will be dropped at the same time everywhere. What isn’t fair about that? SMH

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Posted by: Cyhann.2609

Cyhann.2609

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

No, first of all the information was out there already, but anet worked in “good hope” and us without information having many people waiting for hours, and taking a day off tomorow (more like today now), while not having any idea themselves if they can even make it at all. They should have just set the release date to friday since they can be sure to release it there, and tell us so in a timely manner. The way this was handled is extremely unprofessional.

Edit: As it stands now they wanna repeat this charade tomorow as well….
Just set it to friday, or next week even.

Well its ppl problem that they took the day off tomorro(today) and patch isnt live. Accident happend. You can`t do anything againts the weather. oh maybe if u a wizard and u can call the sun sure why not do that …

They knew it happend and hoped that they’d fix it in time. They should have told us that it went rip and that they simply can’t fix it in time and delay the release. That would have been the correct move. Simply hoping that they get something done which apparently take more than 2 days, working fulltime is simply wrong.

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Posted by: Morfedel.4165

Morfedel.4165

I’m glad I used 8 hours of PTO (paid time off) to play the new raid wing today.

And what, they had control over the weather? Jesus, man, get real.

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Posted by: underweaver.8324

underweaver.8324

As much as I am disappointed to not get to play it today, it must be as equally disappointing for you guys to spend months making this update just for it to get delayed by a snowstorm.

Thank you for working so hard to get it back up as soon as possible. And thank you to all the devs for working on it tonight.

Im still super excited for this update!

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Posted by: Codes.6870

Codes.6870

I’m crying right now ;_;

But thank you for being an awesome to your community.

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Posted by: Pifil.5193

Pifil.5193

Ironically the people who are being kittens and demanding that ANet should have released a statement earlier in the day are displaying the exact behavior that pushes companies away from releasing bad news like this.

Yeah and also ironic that they’re getting slammed because they were doing their best to get it out today to not disappoint people. I feel that there was no way they can win here.

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Posted by: Marcooz.3769

Marcooz.3769

Thanks for the heads up!

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Posted by: BerriosC.7295

BerriosC.7295

I don’t understand why people praise Anet for kittening up this hard and wasting everyone’s time. The outage was yesterday, if you knew you were not going to release today kittening say so 8 hours ago.

They didn’t mess up, a storm hit them, you idiot.

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Posted by: Raven Shadowfox.4367

Raven Shadowfox.4367

Oh, for Eir’s sake, people, when a server goes down hard like when the power goes out, they can easily get corrupted, then you have to rebuild it,(just think how long it takes you to set up a new home PC, and then add a few hours) then restore all the files and data back, and then have to reprogram the stuff since the last backup. I am impressed that it will may only take a day.

Good job to all the devs! Thank you for your hard work.

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Posted by: darksiren.4109

darksiren.4109

Disappointing news but understandable. Jormag has won this fight but we shall not let him win the war! Thank you guys for all your hard work.

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Posted by: Robdalf.2561

Robdalf.2561

I sympathize with Mike and the rest of the ArenaNet team. As a software dev I know how much pressure there is to meet a promised delivery date. It’s very hard to take an objective view, especially if there is a chance that last minute heroics will win through. Let’s face it, we’re all gamers here, including the dev team and we WANT to pull through and beat the boss.
But sometime your DP is at max, your armor is broke, you’re out of cons and you have to /resign. I’m sure today feels sucky for everyone at ArenaNet and the team but we’ll all get over it. I’m not sure what to say if you took PTO today because you just HAD to be first in the raid. That sucks too and I’m not going to say “don’t do it again”, because if you did that it’s because you REALLY, REALLY wanted to get in there because you love playing this game.

All the best to the ArenaNet team and hope tomorrow feels better than today.

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Posted by: Kweezy.7516

Kweezy.7516

Seriously, tell us upfront next time. If it’s a catastrophic thing don’t let us sit here for 7 hours waiting. Better updates would have been great. Very disappointed in your communication here, anet.

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Posted by: hottotrot.5269

hottotrot.5269

I appreciate the delay but you really should’ve made an executive decision regarding the snowstorm and the unforeseen setbacks earlier to prevent people from wasting their time doing nothing, like taking time off of work which they won’t get back.

You know, there are other things to do in life. If you are seriously sitting around waiting and taking time off work for a game that is not time sensitive then you need to look to yourself before telling others what they should be doing.

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Posted by: Morfedel.4165

Morfedel.4165

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

Way to be a jerk. Like this was something they did on purpose? They had no control over the weather, and CLEARLY they thought maybe they COULD get it out today. It’s not like they sat in their chairs twirling their mustaches going, “Let’s make people waste time ON PURPOSE!!! BWAHAHAHAHA!!!!”

Seriously, the level of selfish entitlement of some people.

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Posted by: tanmiro.5918

tanmiro.5918

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

“realese patches every 2 months with content” two months to make a small map and a few story instances. lol

The point is, they should have admitted it wasn’t going to be out today earlier today, instead of being overly optimistic.

small map and few story instance is nothing?… making models of enemy, hills, rivers, ocean, ice, monsters, npc, clothing, colouring, animation. Thats done in 1-2 days in your small little brain?… god why do ppl say kitty stuff like this when they have no knowledge about development of games..

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Posted by: palouff.2956

palouff.2956

Please even if it takes days to fixes it still release it on normal hour patch, thanks. Good luck.

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Posted by: coso.9173

coso.9173

I don’t get why people are so salty. Sorry, but if you decided to take a day of your JOB to play a game and then the update was not ready you’ve no one to blame but you.

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Posted by: BerriosC.7295

BerriosC.7295

I’m not happy the update isn’t out either, but kitten happens. A storm happened. They can’t do anything about that. Stop being crybabys and shut up. You’re all pathetic.

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Posted by: Morfedel.4165

Morfedel.4165

Well obviously, should have just said that earlier today.

Yup.

Had my entire day ruined sitting around waiting for any info at all, now my entire week is off schedule. If you have a problem or messed up at least admit to it so people can move on with their days/lives thanks.

They have been saying that all day. Way to pay attention.

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Posted by: hottotrot.5269

hottotrot.5269

I’m glad I used 8 hours of PTO (paid time off) to play the new raid wing today.

Im glad you did too

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Posted by: Cyhann.2609

Cyhann.2609

I’m not happy the update isn’t out either, but kitten happens. A storm happened. They can’t do anything about that. Stop being crybabys and shut up. You’re all pathetic.

They can tell us in a timely manner. It’s simple.

Would you do this to your friends? No. ‘Hey lets meet at 6’, and then you just dont show up and dont tell them until 2am
And even say ‘i basically knew this since yesterday, but I didnt tell you. Also idek whether Ill make it until tomorrow.’

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Posted by: ArchonWing.9480

ArchonWing.9480

Here we have people without power and with a potentially hazardous storm and all some can think about is omfg is the game going to get updated. ;;

For once you have tasted flight you will walk the earth with your eyes turned skywards,
for there you have been and there you will long to return.

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Posted by: CETheLucid.3964

CETheLucid.3964

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

I’m glad I used 8 hours of PTO (paid time off) to play the new raid wing today.

Yup.

Had my entire day ruined sitting around waiting for any info at all, now my entire week is off schedule. If you have a problem or messed up at least admit to it so people can move on with their days/lives thanks.

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

Well again they did announce first an initial delay (as pointed out by Ayrilana) and after working at it all day, it’s just not going to happen. Ergo this statement here.

They’re working on it even now. What happened was out of their power. Try to be a little understanding. They can’t control the weather.

So what you guys going to do for the players? What we getting ? some gems would be nice :P

Hahahahaa… you’re not serious with this, are you?
_

Thanks Anet. You guys take care and stay warm.

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Posted by: Sazukikrah.5036

Sazukikrah.5036

So what you guys going to do for the players? What we getting ? some gems would be nice :P

You’re asking for gems? Really? We don’t deserve anything for the delay. kitten happens, not being a child about it.

Maybe YOOU don’t , you don’t speak for every player sir. Sorry .

No one deserves anything, you self righteous jerk. We didn’t lose anything for not getting to play today. For gods sake, it’s free content.

Oh ok then? But last time i checked I was talking to Mike and not you, sooooo….? Where you come from? Can you go Waaa some where else lol. kitten keyboard warriors.

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Posted by: Deihnyx.6318

Deihnyx.6318

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

You should have said this before!!!

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

“realese patches every 2 months with content” two months to make a small map and a few story instances. lol

The point is, they should have admitted it wasn’t going to be out today earlier today, instead of being overly optimistic.

small map and few story instance is nothing?… making models of enemy, hills, rivers, ocean, ice, monsters, npc, clothing, colouring, animation. Thats done in 1-2 days in your small little brain?… god why do ppl say kitty stuff like this when they have no knowledge about development of games..

Because this generation of players is about kittening whenever something doesn’t go their way. Being yet another anonymous pseudonyme make it so easy for these people to be mean without realizing there are actual people working behind that to try and fix thing for them.
It’s truly embarassing but not surprising considering the world we live in.

I really wonder if all the people complaining are so perfect at their job (should they have one) that they think they can blame people for the kittening weather!

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Posted by: Slowpokeking.8720

Slowpokeking.8720

Even tomorrow is not 100%, and you said you would release it today…

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Guys — you have the information you need, and this thread is becoming unnecessarily caustic.

We know everyone is disappointed by the delay — no one wants this new content in your hands more than we do! But things happen, and we let you know as soon as we knew we could not hit today’s release window. So please, let’s just look forward to tomorrow. In the meantime, I’ll lock this thread.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)