We’ve been monitoring discussions about the Hearts and Minds instance and I’d like to take a moment to communicate the plans we have to address your concerns. The recent release of the Caladbolg content made it increasingly clear that we should take the time to make Hearts and Minds a more polished experience for all players. I picked up this project and am happy to say that we have a multitude of fixes in progress that we will release in a future update.
I would like to be clear on the scope of the changes being made: It is my goal to fix all blocking bugs within the instance and to address as many QoL issues as are quickly actionable. A major mechanical overhaul of the encounters is not in the works, but I will incorporate small changes that should result in noticeable improvements to the fun and quality of the experience.
When this update goes live, we hope you will share your thoughts about the changes on the forums. As always, we welcome your feedback.