What about multiple copies of gemstore skins?
This is what Gaile posted in the account forum regarding this issue:
You can submit questions about the Feature Build after it goes live on April 15th. In the meantime, watch for more information via our Knowledge Base (search: Wardrobe) and blog posts.
Everyone: Please do not submit tickets or make forum posts about the Feature Build at this time. Customer Support cannot assist with these matters in advance of the build going live.
So in other words, stay tuned for more information and don’t contact support regarding this until the April 15th patch as they cannot help you at this time.
Ahh thanks, I’ll wait then. Let’s hope for the best!
I’m confident they will refund your gems for those. They’ve refunded for less obvious oversights. And luckily the gem store logs all of your purchases so it would be very easy to see if you did or didn’t purchase multiple of the same.
I would seriously be shocked if they didn’t honor a gem refund for this.
It’s a medical condition, they say its terminal….
Community Coordinator
Hello all,
Please be sure to ask your questions/leave your feedback on this thread, so we can keep track for the developers. Thank you!
https://forum-en.gw2archive.eu/forum/game/gw2/Feedback-thread-Wardrobe-System