Guild Wars 2

Ok so I have seen lots of post on reddit and on these forums, of people saying that ANet needs to release some sort of road map or overview of their plans. These people are also asking why ANet is not doing this. Let me provide you with a reminder.

Have you forgotten the backlash from the community that ANet received when it was casually mentioned in a deployment blog during beta that dyes would be account bound and then at launch along with the dye unlocking system being completely changed, dyes were also character bound instead of account bound.

I can understand why ANet is fearful of releasing an official roadmap. If they received such negative abuse from the community over such a small detail that was never officially promised, imagine how they think the community would react if the final version did not match exactly how they laid it out in the road map or had to be delayed for some reason.

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

Smokey.7652:

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

The community didn’t drop the ball. Some people in the community may have but they are not the community.

I hope you can see the difference and I sure expect that ArenaNet can.

Pifil.5193:

Smokey.7652:

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

The community didn’t drop the ball. Some people in the community may have but they are not the community.

I hope you can see the difference and I sure expect that ArenaNet can.

Well, if you look AT THIS FORUM, which is what A.Net could judge by, There are more NEGATIVE and nasty threads than there are constructive or complimentary. What do you expect then?

Smokey.7652:

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

They also have to be quiet for legal reasons too. They can’t promise something until it’s almost time for release.

As for Dev / Player communication, just thank God that we’re not in Japan .I’ve seen fans from Japan have meltdowns when a game is not living up to expectation. What we’re seeing on this forum isn’t all that bad. The community here is alot more tame.

In the US, everything from fast food to medical has its share of complainers. I’ve experienced alot of this and worse in my working life. If everyone quit because of a complaint, the US wouldn’t be operating right now.

Here’s the positive way to look at this game’s situation: If people really hated this game, they would of left by now.

Dusty Moon.4382:

Well, if you look AT THIS FORUM, which is what A.Net could judge by, There are more NEGATIVE and nasty threads than there are constructive or complimentary. What do you expect then?

There is a difference between negative and nasty. There are lots of negative threads, because a lot of serious issues arise, and this is the best place to draw attention to them.

The nasty threads have become more prevalent because people are becoming angrier at the way the community as a whole is being treated, as well as many of the directions the game has taken.

Regardless, ignoring the whole customer base because a proportion of it behaved badly is not appropriate. There are many perfectly polite paying customers whose concerns should be addressed.

Dusty Moon.4382:

Well, if you look AT THIS FORUM, which is what A.Net could judge by, There are more NEGATIVE and nasty threads than there are constructive or complimentary. What do you expect then?

Are there? The majority of threads in a game forum will be about problems or issues or a suggestion that people have, I don’t think they are “negative” or “nasty” because they are about a complaint. A couple of bad posts should not mark an entire thread as “negative” or “nasty”.

There will be very few threads set up because something went well, if things are going well, you hear very little that’s just the way it is, for example, no-one phones their broadband support-line to say “thanks, everything’s OK.”

Smokey.7652:

Ok so I have seen lots of post on reddit and on these forums, of people saying that ANet needs to release some sort of road map or overview of their plans. These people are also asking why ANet is not doing this. Let me provide you with a reminder.

Have you forgotten the backlash from the community that ANet received when it was casually mentioned in a deployment blog during beta that dyes would be account bound and then at launch along with the dye unlocking system being completely changed, dyes were also character bound instead of account bound.

I can understand why ANet is fearful of releasing an official roadmap. If they received such negative abuse from the community over such a small detail that was never officially promised, imagine how they think the community would react if the final version did not match exactly how they laid it out in the road map or had to be delayed for some reason.

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

LOL, You gotta be kidding me? Arenanet are a company, they deal with praise and criticism no matter what because it’s a company. If you think the company is hiding because the community was anger before it’s the company’s fault for causing that anger. Think about it, any community will get mad if they expected something and it turned out to be wrong, why do you think so much people quit guild wars 2 after they hit 80? the players who quit didnt lose, arenanet did. We are the players still investing our time but we demand communication.

I find it funny that you mention this as a reason when they changed dyes back to account bound due to player feedback…

Wouldn’t your example be a reason that they should communicate more?

Pifil.5193:

Dusty Moon.4382:

Well, if you look AT THIS FORUM, which is what A.Net could judge by, There are more NEGATIVE and nasty threads than there are constructive or complimentary. What do you expect then?

Are there? The majority of threads in a game forum will be about problems or issues or a suggestion that people have, I don’t think they are “negative” or “nasty” because they are about a complaint. A couple of bad posts should not mark an entire thread as “negative” or “nasty”.

There will be very few threads set up because something went well, if things are going well, you hear very little that’s just the way it is, for example, no-one phones their broadband support-line to say “thanks, everything’s OK.”

No – look at all the SAB threads. A.Net out of touch threads. We want mount threads. We want duel threads, We want housing threads. These are all about A.Net mostly in the negative. So I take exception to your definition that all the threads are about the game not working right.

kta.6502:

Smokey.7652:

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

They also have to be quiet for legal reasons too. They can’t promise something until it’s almost time for release.

As for Dev / Player communication, just thank God that we’re not in Japan .I’ve seen fans from Japan have meltdowns when a game is not living up to expectation. What we’re seeing on this forum isn’t all that bad. The community here is alot more tame.

In the US, everything from fast food to medical has its share of complainers. I’ve experienced alot of this and worse in my working life. If everyone quit because of a complaint, the US wouldn’t be operating right now.

Here’s the positive way to look at this game’s situation: If people really hated this game, they would of left by now.

Exactly, which is why a lot of people have, like my 4 friends that played this game then quit within 5 months. Im a loyal fan, i’ve understood the game cannot be perfect after launch but its over 2 years already, i have some expectations just like everyone else dude.

Pifil.5193:

Dusty Moon.4382:

Well, if you look AT THIS FORUM, which is what A.Net could judge by, There are more NEGATIVE and nasty threads than there are constructive or complimentary. What do you expect then?

Are there? The majority of threads in a game forum will be about problems or issues or a suggestion that people have, I don’t think they are “negative” or “nasty” because they are about a complaint. A couple of bad posts should not mark an entire thread as “negative” or “nasty”.

There will be very few threads set up because something went well, if things are going well, you hear very little that’s just the way it is, for example, no-one phones their broadband support-line to say “thanks, everything’s OK.”

That is untrue, i remember when the first feature pack info was released, there was a lot of positivity, compare it to the second feature pack. It’s obvious that players have been loyal to the game and expecting eventually things to be fixed/added. Now that we see the first things being released for the feature pack we go ape kitten, we’ve have no communication and now they’re releasing kitten that we havent been asking for? Ofcourse we’re going to be kittened

Smokey.7652:

Ok so I have seen lots of post on reddit and on these forums, of people saying that ANet needs to release some sort of road map or overview of their plans. These people are also asking why ANet is not doing this. Let me provide you with a reminder.

Have you forgotten the backlash from the community that ANet received when it was casually mentioned in a deployment blog during beta that dyes would be account bound and then at launch along with the dye unlocking system being completely changed, dyes were also character bound instead of account bound.

I can understand why ANet is fearful of releasing an official roadmap. If they received such negative abuse from the community over such a small detail that was never officially promised, imagine how they think the community would react if the final version did not match exactly how they laid it out in the road map or had to be delayed for some reason.

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

Content creation isn’t an easy task.

Most stuff aren’t even ready a day before the release(and sometimes after release).

If you promise x and then can’t deliver for some reason or another, then it would be worse than not promising x in the first place.

They already got burned with announcing precursor hunt/crafting and similar unfulfilled plans so I guess they simply learned their lesson.

It’s not the community, every game has people who will always nitpick and criticize (both positive and negative) every detail of a content release.

kta.6502:

Here’s the positive way to look at this game’s situation: If people really hated this game, they would of left by now.

I wish this were more true. =P

But there’s this emotive flaw of “escalation of commitment” that promotes bad decision-making.
“I put two years into this game, therefore I love it! Anyone who wants to make this game something I don’t want is a [kitten], including ANet!”
That kind of thing.

I am, in some respects, running into that flaw myself. I’ve debating giving it up for a while, but I’m waiting patiently to see what ANet will tell us. Especially since the Feature Pack is eking out. Mm, yummy patience~

Rauderi.8706:

kta.6502:

Here’s the positive way to look at this game’s situation: If people really hated this game, they would of left by now.

I wish this were more true. =P

But there’s this emotive flaw of “escalation of commitment” that promotes bad decision-making.
“I put two years into this game, therefore I love it! Anyone who wants to make this game something I don’t want is a [kitten], including ANet!”
That kind of thing.

I am, in some respects, running into that flaw myself. I’ve debating giving it up for a while, but I’m waiting patiently to see what ANet will tell us. Especially since the Feature Pack is eking out. Mm, yummy patience~

4 of my friends played this but have quit and only 1 rarely plays this now. I’m a loyal fan and have stayed with gw2 and been optimistic but im tired of waiting, its been 2 years already, i’ve wanted wvw to be fixed since the start but nothing. Im waiting to see what gets released by the end of the year to decide whether i give up my 2 year loyalty.

The OP has a point. Perhaps he didn’t use the best example, but the point itself remains.

There is a lot of negativity, and a lot of just outright nasty, on these forums. I do call out both of those separately because they are two different things. Everything that exists has negative feedback, in some way or another. It can be helpful in the growth process if that negativity is expressed in a constructive manner. There is nothing wrong with this.

However, there have been a lot of all out nasty threads and / or responses (most of which get deleted, but not all) on here as well. It is those threads and types of responses that are a solid reason for not talking to us. They are no conducive to healthy conversation, and while the answer doesn’t lie in ignoring it, neither does it necessarily lie in reacting to it either. The employees at Anet are human too, they have feelings and they get angry. Sometimes it’s better to just say nothing at all, rather than to stick their foot in their mouth, or to lose their temper and say something that is going to impact more than just one person.

Unfortunately what they need is a pr / legal person to interact with us. Someone trained to deal with some of the toxicity that exists on the forums. (Not the easiest type of person to hire) However, this isn’t going to appease us either because this type of person isn’t really going to have the information we desire. They won’t be able to really answer many of our questions without having to go back and forth with the devs on the other end, which could take some time.

Beyond that, there is a lot of “it’s not ready / confirmed, so we’re not going to talk about it” because things can change in the blink of an eye in development. Take precursor crafting for example. There have been several threads screaming anet has lied to us, mislead us, regarding this item. However, a community manager stated in April (right around feature patch time) that precusor crafting would not be in the April patch because due to the systems changes, how it was originally designed to function no longer worked. Most people would say ok, they’re working on it, it encountered a set back because some core systems got adjustment. No biggy right? Wrong. We get people screaming that anet broke their promise when they never made one. That they lied to us, that its never coming. Etc, Etc. The devs dont really need to be dealing with that load of bullcrap when they honestly have more important things to be doing (such as making content for our game).

I believe someone in the higher tiers of management put in a company policy to not discuss future plans.

This might have a lot to due with the Chinese release of GW2, since content in China is usually very different and the marketing scheme is very different than the GW2 we play.

Anet’s silence began a month before the Chinese release of GW2, before that they were posting plans, replying to forums topics, letting the community know they were listening, but ever since the China release we’ve been treated with silence and answers like, “It’s currently difficulty to implement this, we don’t have plans at the moment but maybe someday.”

CrashTestAuto.9108:

The nasty threads have become more prevalent because people are becoming angrier at the way the community as a whole is being treated, as well as many of the directions the game has taken.

Regardless, ignoring the whole customer base because a proportion of it behaved badly is not appropriate. There are many perfectly polite paying customers whose concerns should be addressed.

Agreed. Plus the SAB protesters feel cheated. They bought the Infinite Coin from the gemshop, and Anet has no intentions of re-releasing SAB. That action alone is causing these people to lose trust in Anet.

I do think the SAB announcement is a way of punishing fans, but it will come back to bite Anet financially unless they rectify it. In my view, a permanent SAB would be a quick way to make money and generate interest in the game. It also provides an alternative to those who don’t like Living Story.

Sethren.8472:

…A vocal minority’s nastiness does not justify ANet “taking their toys and going home.” ANet should be the bigger person and continue talking anyway. The trolls will be ignored, they won’t get the reaction they’re wanting, and they’ll get bored and leave. ANet’s silence isn’t doing them any favors. Throwing the baby out with the bath water is never justified, no matter how you twist it.

One of the first lesson I learned at the Art Institute of Seattle was this: Develop your rhino skin because you will get criticism no matter what you do. Some of that criticism will hurt, but it’s always up to us to determine how we react.

As I explained in another post, there are always complainers (esp. on American jobs). Every job I’ve ever been on has them. In fast food, I got customer complaints about cold food and missing happy meal toys. In medical, patients complained and tried to manipulate me when the doctor refused to issue them another Vicodin prescription. In animation, I had a teacher verbally tear me apart for having a sucky portfolio (I had too many cartoons and not enough realistic art). On a telemarketing job, I had an a supervisor that complained that I wasn’t making 10 sales a week (I was making 3 sales a week which was average for Time Warner). I had a co-worker complain that I wasn’t sad enough when she criticized me. Some of the complaints were true. Others were false. There were plenty of nasty complaints that hurt my feelings too. How did I handle it? If the complaint was true, I learned from my mistake and moved on. If it was false, I made the complainer feel as if I heard them, and I moved on with my life.

What would ANet tell the players? There is nothing to tell.

The little bit of Living Story continues, a bit of tweaking the game or breaking it with the balance updates.

That is it. Players after two years do not want to hear that there is nothing new on the horizon, so if ANet got nothing to deliver, they do best keeping their mouthes shut.

And that is exactly what is happening.

pigdog.9215:

We are the players still investing our time but we demand communication.

At some point, even a child realizes making demands without an leverage is not going to yield the desired results…..

kta.6502:

CrashTestAuto.9108:

The nasty threads have become more prevalent because people are becoming angrier at the way the community as a whole is being treated, as well as many of the directions the game has taken.

Regardless, ignoring the whole customer base because a proportion of it behaved badly is not appropriate. There are many perfectly polite paying customers whose concerns should be addressed.

Agreed. Plus the SAB protesters feel cheated. They bought the Infinite Coin from the gemshop, and Anet has no intentions of re-releasing SAB. That action alone is causing these people to lose trust in Anet.

Sethren.8472:

…A vocal minority’s nastiness does not justify ANet “taking their toys and going home.” ANet should be the bigger person and continue talking anyway. The trolls will be ignored, they won’t get the reaction they’re wanting, and they’ll get bored and leave. ANet’s silence isn’t doing them any favors. Throwing the baby out with the bath water is never justified, no matter how you twist it.

One of the first lesson I learned at the Art Institute of Seattle was this: Develop your rhino skin because you will get criticism no matter what you do. Some of that criticism will hurt, but it’s always up to us to determine how we react.

As I explained in another post, there are always complainers (esp. on American jobs). Every job I’ve ever been on has them. In fast food, I got customer complaints about cold food and missing happy meal toys. In medical, patients complained and tried to manipulate me when the doctor refused to issue them another Vicadin prescription. In animation, I had a teacher verbally tear me apart for having a sucky portfolio (I had too many cartoons and not enough realistic art). On a telemarketing job, I had an a supervisor that complained that I wasn’t making 10 sales a week (I was making 3 sales a week which was average for Time Warner). I had a co-worker complain that I wasn’t sad enough when she criticized me. Some of the complaints were true. Others were false. There were plenty of nasty complaints that hurt my feelings too. How did I handle it? If the complaint was true, I learned from my mistake and moved on. If it was false, I made the complainer feel as if I heard them, and I moved on with my life.

I do think the SAB announcement is a way of punishing fans, but it will come back to bite Anet financially unless they rectify it. In my view, a permanent SAB would be a quick way to make money and generate interest in the game. It also provides an alternative to those who don’t like Living Story.

They are NOT trying to punish players. When a movie studio stops releasing sequels due to diminishing returns, is that a punishment?

If the big wigs decide they want to go in another direction (or, you know, an actual direction instead of tossing things out and seeing what sticks like season 1), is that a punishment?

No, it’s business.

I don’t think anyone has taken their toys and gone home. The amount of projection is unreal. It doesn’t make sense to lecture developers on keeping their emotions in check when you’re responding emotionally and making assumptions. We were given reasons for the current discontinuation of SAB. People may not like them or agree, but there it is. We were also given reasons for the FOV. Those reasons were pretty weak comparatively but nobody would say that’s a punishment, just bad judgement.

As for SAB, as someone laid it out, their focus has been on streamlining and improving PvE content delivery, improving WvW (you can argue EotM was a misstep, but it’s one the players took part in) and turning PvP into an ESport. These are also the core features of the game.

SAB was a gag that went too far. I would argue their biggest mistake was taking it beyond April Fool’s content. They should have kept it small and limited. They didn’t. Damage done. They can either move on or sabotage the core game in an effort to make content work that ultimately wasn’t suited for the game not just in terms of story but tech. You can’t make one game successful when a game within a game gets too big, too cumbersome and too problematic. Both suffer.

They chose to focus on the game people actually bought. Some people say they want it back as is. Others want everything “wrong” fixed, and the bugs and balance issues are not insubstantial. This isn’t keg brawl or crab toss. It’s a monster. If anything, it should be released as a separate game but not at the expense of the real game.

The coin is a separate matter, and yes, distrust with the gem store is legit if players don’t receive a refund.

kta.6502:

CrashTestAuto.9108:

The nasty threads have become more prevalent because people are becoming angrier at the way the community as a whole is being treated, as well as many of the directions the game has taken.

Regardless, ignoring the whole customer base because a proportion of it behaved badly is not appropriate. There are many perfectly polite paying customers whose concerns should be addressed.

Agreed. Plus the SAB protesters feel cheated. They bought the Infinite Coin from the gemshop, and Anet has no intentions of re-releasing SAB. That action alone is causing these people to lose trust in Anet.

Sethren.8472:

…A vocal minority’s nastiness does not justify ANet “taking their toys and going home.” ANet should be the bigger person and continue talking anyway. The trolls will be ignored, they won’t get the reaction they’re wanting, and they’ll get bored and leave. ANet’s silence isn’t doing them any favors. Throwing the baby out with the bath water is never justified, no matter how you twist it.

One of the first lesson I learned at the Art Institute of Seattle was this: Develop your rhino skin because you will get criticism no matter what you do. Some of that criticism will hurt, but it’s always up to us to determine how we react.

As I explained in another post, there are always complainers (esp. on American jobs). Every job I’ve ever been on has them. In fast food, I got customer complaints about cold food and missing happy meal toys. In medical, patients complained and tried to manipulate me when the doctor refused to issue them another Vicadin prescription. In animation, I had a teacher verbally tear me apart for having a sucky portfolio (I had too many cartoons and not enough realistic art). On a telemarketing job, I had an a supervisor that complained that I wasn’t making 10 sales a week (I was making 3 sales a week which was average for Time Warner). I had a co-worker complain that I wasn’t sad enough when she criticized me. Some of the complaints were true. Others were false. There were plenty of nasty complaints that hurt my feelings too. How did I handle it? If the complaint was true, I learned from my mistake and moved on. If it was false, I made the complainer feel as if I heard them, and I moved on with my life.

I do think the SAB announcement is a way of punishing fans, but it will come back to bite Anet financially unless they rectify it. In my view, a permanent SAB would be a quick way to make money and generate interest in the game. It also provides an alternative to those who don’t like Living Story.

Say what? They didn’t say they were not putting SAB in, just NOT NOW. Jeez, y’all need a reading comprehension class. They never said they weren’t, just not sure when in the future.

I think:

1. You had some good points.

2. You lost me when you started arguing 180 what you said in the beginning.

Customer interaction is always a minefield, especially when you have millions of customers. Arena.net really fails not just in navigating that minefield, but not even giving it the attempt.

Problem is, that only gives the aggressive trolls opportunity to lay down more mines until there’s nowhere a company can step.

pigdog.9215:

… criticism…

There’s that word again.

Backlash or no, there hasn’t been a significant non-tech support related quote from a dev in literal months on the dev tracker.. aside of the economy guy, and that in one thread.

And when we see an interview.. it’s hemming and hawing, start to finish.

Continue communicating? They oughta start. Who wants to bet there’s unrevealed road mines in the september feature patch? Stuff they won’t say before it’s unleashed on us?

Another point. While we are customers, so is KongZhong. And while ANet wants to keep content synced between the two versions, some internal changes for KongZhong which will never impact our game play may be eating some of their development time. It’s possible that the plethora of outfits vs pieces on the Gem Store is a result of that. Maybe mix and match or the cost of transmutations in China is driving the push for outfits both here and there.

It doesn’t matter who started what, if ANet doesn’t communicate with the players, they aren’t going to make what the players want. It’s that simple.

Backlash is not an excuse to stop trying to communicate. It’s an indicator of when you may have mishandled something, and should be considered beneficial. At least the community is trying to talk to the developers. It’s much quieter in the other direction.

(Don’t read too much into what I’ve said here. I’m not accusing or implying. Just answering in general)

Lheimroo.2947:

Backlash or no, there hasn’t been a significant non-tech support related quote from a dev in literal months on the dev tracker.. aside of the economy guy, and that in one thread.

And when we see an interview.. it’s hemming and hawing, start to finish.

Continue communicating? They oughta start. Who wants to bet there’s unrevealed road mines in the september feature patch? Stuff they won’t say before it’s unleashed on us?

I think we’ve already got the idea on the next two feature reveal: colored commander tags and the battle log changes.

Beyond that, I’m betting one internet cookie on ‘increase level cap and things that cost a lot of skill points’.

kta.6502:

Smokey.7652:

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

They also have to be quiet for legal reasons too. They can’t promise something until it’s almost time for release.

As for Dev / Player communication, just thank God that we’re not in Japan .I’ve seen fans from Japan have meltdowns when a game is not living up to expectation. What we’re seeing on this forum isn’t all that bad. The community here is alot more tame.

In the US, everything from fast food to medical has its share of complainers. I’ve experienced alot of this and worse in my working life. If everyone quit because of a complaint, the US wouldn’t be operating right now.

Here’s the positive way to look at this game’s situation: If people really hated this game, they would of left by now.

It’s true. I did. I left and came back assuming SAB would return for back to school as it did previously. Check forum posts and developments. Still poopy. Joined OccupySAB movement.. Constructive day so far. Your words are invalid.

BlueZone.4236:

Lheimroo.2947:

Backlash or no, there hasn’t been a significant non-tech support related quote from a dev in literal months on the dev tracker.. aside of the economy guy, and that in one thread.

And when we see an interview.. it’s hemming and hawing, start to finish.

Continue communicating? They oughta start. Who wants to bet there’s unrevealed road mines in the september feature patch? Stuff they won’t say before it’s unleashed on us?

I think we’ve already got the idea on the next two feature reveal: colored commander tags and the battle log changes.

Beyond that, I’m betting one internet cookie on ‘increase level cap and things that cost a lot of skill points’.

I’ll take yer bet!

Will they have a gear reset with the level cap rise? That would be so awesome. Just what the community has been secretly hoping for, I swear.

No, like.. seriously, though. I like the way Anet communicates. It’s a kinda soap opera, you know? A game of ‘spot the thing they’re being cagey about, cuz they know players are going to hate it’. Or is it ‘Spot the thing the devs don’t realize we’re going to hate’?

Lheimroo.2947:

BlueZone.4236:

Lheimroo.2947:

Backlash or no, there hasn’t been a significant non-tech support related quote from a dev in literal months on the dev tracker.. aside of the economy guy, and that in one thread.

And when we see an interview.. it’s hemming and hawing, start to finish.

Continue communicating? They oughta start. Who wants to bet there’s unrevealed road mines in the september feature patch? Stuff they won’t say before it’s unleashed on us?

I think we’ve already got the idea on the next two feature reveal: colored commander tags and the battle log changes.

Beyond that, I’m betting one internet cookie on ‘increase level cap and things that cost a lot of skill points’.

I’ll take yer bet!

Will they have a gear reset with the level cap rise? That would be so awesome. Just what the community has been secretly hoping for, I swear.

No, like.. seriously, though. I like the way Anet communicates. It’s a kinda soap opera, you know? A game of ‘spot the thing they’re being cagey about, cuz they know players are going to hate it’. Or is it ‘Spot the thing the devs don’t realize we’re going to hate’?

Absolutely with the gear reset! New levels means higher level gear! Out with the old, in with the new!!
They’ll finally fix the gear progression from Exotic -> Ascended -> Precursor -> Legendary (or reorganize it to whatever makes more sense to them)
And let me tell you, it will be…grindy.
How grindy? No-new-content-to-swallow-this-grind type grindy and time gated, and each time gate will have it’s own time gates!
And we will thank them for it because the metrics said so.

I’m tired of:
-Soon™,
– We can’t talk until is ready,
-That’s an interesting idea…

14 January 2014
“We have a couple of really big Guild Wars projects cooking in the background,”

What happen after that? NOTHING!!!
I’m still waiting for some great news at least expansion info or something…
I’m really tired of all gemstore items. Give us real things worth of paying!

GW1 was great “every” 6 months we get stand alone game with a lo of new staff to do!

What we get now?
Two week updates (whic you finish in 2/3 hours), a lot of grind for BK items, achivments…

Cmon ANet do something HUGE with this game!!!

Levian.7683:

I’m tired of:
-Soon™,
– We can’t talk until is ready,
-That’s an interesting idea…

14 January 2014
“We have a couple of really big Guild Wars projects cooking in the background,”

What happen after that? NOTHING!!!
I’m still waiting for some great news at least expansion info or something…
I’m really tired of all gemstore items. Give us real things worth of paying!

GW1 was great “every” 6 months we get stand alone game with a lo of new staff to do!

What we get now?
Two week updates (whic you finish in 2/3 hours), a lot of grind for BK items, achivments…

Cmon ANet do something HUGE with this game!!!

I think Dry Top was one of their big projects. I wish I was joking, but I base this on the fact an ANet dev said it took nearly a year to make Edge of the Mist map.
There are pots boiling over, and it ain’t in ANet’s offices, I tell ya!

kta.6502:

Smokey.7652:

ANet was originally very open about their development, but the vocal negative minority of the community crushed that and forced ANet to be more selective with what they release to the public.

Dev Player communication is a two way street of respect, the community dropped the ball early on and now we have to deal with the consequences of that.

They also have to be quiet for legal reasons too. They can’t promise something until it’s almost time for release.

As for Dev / Player communication, just thank God that we’re not in Japan .I’ve seen fans from Japan have meltdowns when a game is not living up to expectation. What we’re seeing on this forum isn’t all that bad. The community here is alot more tame.

In the US, everything from fast food to medical has its share of complainers. I’ve experienced alot of this and worse in my working life. If everyone quit because of a complaint, the US wouldn’t be operating right now.

Here’s the positive way to look at this game’s situation: If people really hated this game, they would of left by now.

Theyve made lots of promises in the past that they couldn’t make true.Also they dont even have to promise,this is about simple communication in which case ive seen f2p mmo’s handle it better and more openly,actively engaging in conversations with the community to improve the game… ( Hint hint, FF Online ,Naoki Yoshida etc)

Also i think one of the Major reasons that people wont leave is because of other people they know ingame .Ive asked multiple persons,why do you still play ? It all comes down to…Because of the people i still know in this game.

They struggle to get everything they’ve done into update notes and you expect them to know what they are going to do within long timespans?

Everything they release in the site is mostly worked already. If they told us ahead and then scrapped it, people would not forgive them.

By the way, I’m still waiting for that final chapter of GW Beyond in Elona in GW1 It’ll be eventually added! You’ll see! Even it has to be part of a 20th anniversary update or something!

The reason why they are not open anymore, browse the forums, every time they try to be open and they can’t deliver, they get a major backlash.

This game is really the only MMO I know that doesn’t release substantial content for the more dedicated player, i. e. no additional dungeons or raids. Yes, we got fractals – that was a good start, but then? Nothing. Almost every other MMO releases a lot of new dungeons and raids. We just get nothing, and I feel the urge to change the game just be cause of that: there is just simply nothing to do after world completion and the dungeon title which I got after a couple of months after release.

Other MMOs let you know months before what they will implement and then release it. GW2 won’t tell you months ahead what they want do and if they did it, they haven’t delivered it. Something is just completely wrong with this company. I am a bit sad, since GW2 (and GW) is/was my most played MMO franchise so far and I wish this will remain for the future.

They just don’t want to.
If they would, they would do it.
Simple.

(not jumping on the communication and respect issue, but as you said it is a two way thing and, hell, have they been presumptuous towards the community as well)

wouw.5837:

The reason why they are not open anymore, browse the forums, every time they try to be open and they can’t deliver, they get a major backlash.

Funny if i had a job to do and i didn’t deliver, I’d be fired. If the only recourse were my boss giving me a talking to i don’t think i’d mind it as much.

Food for thought, at the end of the day they are out to make a product for their community. The best way to do that is not to ignore them, but to involve them in the process.

ProtoGunner.4953:

This game is really the only MMO I know that doesn’t release substantial content for the more dedicated player, i. e. no additional dungeons or raids. Yes, we got fractals – that was a good start, but then? Nothing. Almost every other MMO releases a lot of new dungeons and raids. We just get nothing, and I feel the urge to change the game just be cause of that: there is just simply nothing to do after world completion and the dungeon title which I got after a couple of months after release.

Other MMOs let you know months before what they will implement and then release it. GW2 won’t tell you months ahead what they want do and if they did it, they haven’t delivered it. Something is just completely wrong with this company. I am a bit sad, since GW2 (and GW) is/was my most played MMO franchise so far and I wish this will remain for the future.

I agree with you. Isn’t it wonderful?

Finally a game that releases the content the REST of us want to play, instead of dungeons and raids. Since every single other MMO does release dungeons and raids, why are you still here? Why not go play those games and leave ONE MMO for the rest of us.

I’d much MUCH rather have open world content than dungeons and raids.

wouw.5837:

The reason why they are not open anymore, browse the forums, every time they try to be open and they can’t deliver, they get a major backlash.

As opposed to the backlash they are getting right now because they aren’t communicating? How is this an improvement?

Not telling us their plans? Really? Then what is the news about upcoming Living Story stuff, and Feature pack stuff? Looks like they are telling us their plans. The fact is, some people will never be happy. The fact is, it is better for Anet to talk about stuff that is going to be implemented into the game soon, and not stuff that they would like to implement in the long term.

minbariguy.7504:

wouw.5837:

The reason why they are not open anymore, browse the forums, every time they try to be open and they can’t deliver, they get a major backlash.

As opposed to the backlash they are getting right now because they aren’t communicating? How is this an improvement?

They aren’t communicating? Yet look at this:
https://www.guildwars2.com/en/the-game/releases/
https://www.guildwars2.com/en/news/wvw-improvements-in-the-september-2014-feature-pack/

yup, looks like they are not communicating. /rolleyes

Why would they tell YOU their plan? I don’t see any major companies telling anything of what they’ve got prepared in store why should ANet?

If anything this idiotic, so-called, riot will drive them further away from the community when it comes to mentioning their future plans.

It was a nice gesture, even during Guild Wars 1, that the Devs reached out to us as they considered themselves gamers as well. But when spoiled little brats think they own a company just because they paid for the game is where I draw the line.

A good, interesting place like the reddit has become so infested with morons in the last 6 months that the real people who visited that place for news and witty comments no longer want to read anything from there.

As a paying costumer, I say No. ANet don’t ever share your future plans until they’re close to being released. We don’t deserve your openness with the community.

Some do, but those that do, they’re playing the game and not poisoning the forums.

Nabuko Darayon.9645:

Why would they tell YOU their plan?

Why, indeed! Just think how much sweet pre-order cash they might have missed out on if they’d mentioned Ascended Gear prior to launch.

It really is, in my mind, a matter of tone.

There’s nothing inherently wrong with wanting to know the direction a company wants to take. It helps a customer make an informed decision. And it often IS in the best interests of a company to at least keep the lines of communication open if for nothing other than the good will it engenders.

Where this forum (and gamers as a whole, really) goes too far is the EXPECTATION of being kept up to date. You hear the sentiment that there is a “special relationship” between developers and players, and as a result of that “relationship” (that I have actually heard compared to marriage), that players are ENTITLED to know what a company is doing, and become violently abusive when they don’t get it.

The second approach is 100% wrong, and I laugh and ridicule every entitled brat who thinks it’s acceptable to behave that way.

Arena.net’s problem has been and remains letting that second group set the tone and the environment by walking away from the table. THAT is ALSO 100% wrong. Make no mistake, BOTH sides, developer and player, bear their own failings for the toxicity that plagues this online interaction.

And both sides seem hellbent on refusing to acknowledge that, the players especially having the gall to claim their rage is justified. News flash for you: It’s not. EVER.

But, but…I have a special relationship with Anet. I’m their stalker! lol

i often times find myself in hope for more communication. but to be honest there are no odds to other game developments and i dont feel a lack of communication at all.

Vayne.8563:

Finally a game that releases the content the REST of us want to play, instead of dungeons and raids. Since every single other MMO does release dungeons and raids, why are you still here? Why not go play those games and leave ONE MMO for the rest of us.

I’d much MUCH rather have open world content than dungeons and raids.

Also that’s your opinion

Be cause I care about the franchise. There are a lot of things I like in this game. A lot of people ask for more content for the dedicated player. I think it is fine to have open world content. But the balance here is completely out of place: we have almost nothing added in dungeons.

At the end of the day, I just wish Arena.net (and most game companies) would understand this:

You guys are right. Laying out the roadmap won’t stop the vile, bitter, acidic, toxic kitten from the loudest of entitled brats. It won’t really change the most vocal and combative elements of the player base.

But NOTHING WILL. They exist on these forums solely to kitten. And they will ALWAYS kitten about anything. They will FIND a reason. They will MAKE UP a reason if they have to.

You ignore them. You ban them. You DON’T run away from them.

Keeping the lines of communication open help the rest of the player base, the ones who are only raising their voices now because your silence gives the entitled brats legitimacy. It’s easy to buy into the rage because you’re not giving the rest of the players reason to think otherwise.

You’re also right that when all is said and done, the thing that matters most is action, and that if you deliver, nigh everything will be forgiven. If you’re willing to take the heat now for the payoff down the road… okay, I can accept that. But a little bit of active dialogue NOW seems like a small price to pay AND keep the payoff at the end.

Not all “dedicated” players want more dungeons. Or raids. You make it sound like this is what “dedicated” players desire, but that is not accurate either.

I won’t argue that we could use more pvp modes, and dungeons, and wvw maps, etc, but you can’t say that “dedicated” players aren’t getting content because it varies from player to player.