Guild Wars 2

Hybarf Tics.2048:

ZudetGambeous.9573:

The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…

Exactly this. And please don’t even mention Guild Halls when they were supposed to be part of GW 2’s release.

Sorry to disappoint you but Guild Halls were NEVER supposed to be part of Guild Wars 2’s release. It wasn’t mentioned once by Anet. Not in an interview. Not in an article. Never. Once. Ever.

I’d love for you to find me a quote, because I know for a fact that Martin Kerstein specifically told Guru before release that Guild Halls would absolutely not be in release.

Woah that’s some powerful white knight Anet has here, aye.

you still have another elder dragon potentially, wont you be thrilled for a $100 base price includes the core+hot+w/e name they come up with !!!!! well unless you already own the core and hot …..

as for the intel thing by the time you purchase a computer part its already outdated, there was a profit to be made by forcing you to upgrade. If the product wasn’t working as should its up to the customer to show backkittenather than bending over backwards to praise and worship a company as a deity.

XeoShock.7094:

Anet has done nothing for people who did not have the purchase within 30 days, but were none the less misled by the FAQ.

I can understand @Vayne that you feel the need to defend and/or white knight Anet but you can’t just lightly place the mislead and lack of compensation for customers in my situation. What happened with the FAQ was not dealt with properly and I can’t see how you would say otherwise.

They changed it and offered no compensation, not even an apology to people that they could ‘not help’.

Show us your Print schreen plz , with your playing time and age ….
Mods on the forums will help you ….

I hope you dont another main account , otherwise things might get snowballed :P

Killthehealersffs.8940:

XeoShock.7094:

Anet has done nothing for people who did not have the purchase within 30 days, but were none the less misled by the FAQ.

I can understand @Vayne that you feel the need to defend and/or white knight Anet but you can’t just lightly place the mislead and lack of compensation for customers in my situation. What happened with the FAQ was not dealt with properly and I can’t see how you would say otherwise.

They changed it and offered no compensation, not even an apology to people that they could ‘not help’.

Show us your Print schreen plz , with your playing time and age ….
Mods on the forums will help you ….
Otherwise , i could report you for using a second account to post instad of your main … and some other invastigations that may lead to you main account …

I’m actually laughing out loud to that accusation, I’m at about 190 hours (1st of May-16th June 2015), but quite some hours I have been idle.

I don’t have access to a PC atm, I’ll send it on forums happily tomorrow.

XeoShock.7094:

Woah that’s some powerful white knight Anet has here, aye.

What I said about Guild Halls is a fact. I know it’s a fact, because my guild is a prelaunch guild and we had a big argument over the lack of guild halls before the game ever launched.

Vayne.8563:

XeoShock.7094:

Woah that’s some powerful white knight Anet has here, aye.

What I said about Guild Halls is a fact. I know it’s a fact, because my guild is a prelaunch guild and we had a big argument over the lack of guild halls before the game ever launched.

I have heard you are a notorious white knight of GW2, but you didn’t need to exclaim your point that much.

XeoShock.7094:

I have heard you are a notorious white knight of GW2, but you didn’t need to exclaim your point that much.

How you heard it … if you 43 days old players and only 3 days on the forums ?
My job , is to get rid of pricks
Send a prick , to get rid the other pricks

XeoShock.7094:

Vayne.8563:

XeoShock.7094:

Woah that’s some powerful white knight Anet has here, aye.

What I said about Guild Halls is a fact. I know it’s a fact, because my guild is a prelaunch guild and we had a big argument over the lack of guild halls before the game ever launched.

I have heard you are a notorious white knight of GW2, but you didn’t need to exclaim your point that much.

I find misinformation relatively annoying. I was trying to be emphatic.

Maybe you can answer this for the round table of white knights – What does it really matter to you if existing players are asking for a cheaper base expansion price? how does that affect you in the long run?

still can’t answer this vayne Q_Q_Q_Q_Q_Q

Ahh cmon.

Vayne, you had some potential good arguments before. But now, all you’re offering is wishful thinking.

I ask that you please look at my previous post, because it seems like you missed.

For the others complaining the price. Go to another thread. I have nothing against the price.

echo.2053:

Maybe you can answer this for the round table of white knights – What does it really matter to you if existing players are asking for a cheaper base expansion price? how does that affect you in the long run?

still can’t answer this vayne Q_Q_Q_Q_Q_Q

I don’t have a problem with people asking for a cheaper price. I don’t have a problem with people not being satisfied with what’s on offer so far. I don’t even believe it was right for Anet not to include a character slot in the base version. I think it should have come with a character slot.

I have a problem with threads that circumvent forum rules to emulate curse words when the same thing could have been said in a reaosnable manner. Sometimes it’s all about tone. Maybe I’m just old and used to a different level of decorum. I should probably stay off the net.

Killthehealersffs.8940:

XeoShock.7094:

I have heard you are a notorious white knight of GW2, but you didn’t need to exclaim your point that much.

How you heard it … if you 43 days old players and only 3 days on the forums ?
My job , is to get rid of pricks

Lol what are you even getting at? Where do you think I went when I saw the ‘expansion’ options? Straight here.

This is the first time I really gotten into forums in any game, for the obvious reason.

Note: I was playing during the dates I supplied, I stopped for also obvious reasons.

That about the white knight thing, I googled his name and assumed :P

“The real problem however is that ever since they announced HoT, they said you would need the base game. "

This has not changed. HoT still requires the base game to play it. This is not false advertising.

“For months they had sales of the game, for months they profited with that information.
And now all of a sudden the FAQ changes and states that HoT includes the base game for free”

Unfortunately this sounds like more of a suits issue than anything else. When they put up the basic FAQ they probably hadn’t ironed out exactly what the expansion packs would contain. The ‘hey lets roll the base game in’ seems like a later decision, which really shouldn’t be as big an issue as people are making it.

“What has Anet done so far to adress this issue? A single forum post saying people could look for a refund? That may or may not work?
How many of those customers will actually see that forum post?”
I agree that this is an issue. This information should be on the front page of the website, in a sticky at the top of the forum, as well as tweeted and facebooked out. The information should also contain details on what information needs to be included in the request to support, the warning that the current account will be lost, and a concrete date that they (anet) are willing to refund back to.

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion. Many have liked what they have seen, and as such have already tossed their money at anet for the expansion. Others, like yourself, obviously just need to wait til it comes out, get feedback from the people playing it, and make a final decision at that point.

Hilarious… Without even looking the author’s name of the first post in the 2nd page, I said “This is a Vayne post”.

LanfearShadowflame.3189:

“The real problem however is that ever since they announced HoT, they said you would need the base game. "

This has not changed. HoT still requires the base game to play it. This is not false advertising.

“For months they had sales of the game, for months they profited with that information.
And now all of a sudden the FAQ changes and states that HoT includes the base game for free”

Unfortunately this sounds like more of a suits issue than anything else. When they put up the basic FAQ they probably hadn’t ironed out exactly what the expansion packs would contain. The ‘hey lets roll the base game in’ seems like a later decision, which really shouldn’t be as big an issue as people are making it.

“What has Anet done so far to adress this issue? A single forum post saying people could look for a refund? That may or may not work?
How many of those customers will actually see that forum post?”
I agree that this is an issue. This information should be on the front page of the website, in a sticky at the top of the forum, as well as tweeted and facebooked out. The information should also contain details on what information needs to be included in the request to support, the warning that the current account will be lost, and a concrete date that they (anet) are willing to refund back to.

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion. Many have liked what they have seen, and as such have already tossed their money at anet for the expansion. Others, like yourself, obviously just need to wait til it comes out, get feedback from the people playing it, and make a final decision at that point.

The part about FAQ, why you are belittling something that has caused an uproar is beyond me.

And you cannot assume when or how the decision was made, Vayne made that clear to me and I agree with that.

Phoenixlin.8624:

Hilarious… Without even looking the author’s name of the first post in the 2nd page, I said “This is a Vayne post”.

So did you miss me?

Where do I post my screen shot so the mods can help me out?

XeoShock.7094:

Where do I post my screen shot so the mods can help me out?

https://help.guildwars2.com/home
create a ticket send all info in.

Vayne.8563:

Phoenixlin.8624:

Hilarious… Without even looking the author’s name of the first post in the 2nd page, I said “This is a Vayne post”.

So did you miss me?

If I write down my true feelings, probably I will get a ban, again. Truth hurts eventually.

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

Yargesh.4965:

XeoShock.7094:

Where do I post my screen shot so the mods can help me out?

https://help.guildwars2.com/home
create a ticket send all info in.

Already did that, got my blunt answers after the ignorance they have already displayed, they won’t help me.

XeoShock.7094:

LanfearShadowflame.3189:

“The real problem however is that ever since they announced HoT, they said you would need the base game. "

This has not changed. HoT still requires the base game to play it. This is not false advertising.

“For months they had sales of the game, for months they profited with that information.
And now all of a sudden the FAQ changes and states that HoT includes the base game for free”

Unfortunately this sounds like more of a suits issue than anything else. When they put up the basic FAQ they probably hadn’t ironed out exactly what the expansion packs would contain. The ‘hey lets roll the base game in’ seems like a later decision, which really shouldn’t be as big an issue as people are making it.

“What has Anet done so far to adress this issue? A single forum post saying people could look for a refund? That may or may not work?
How many of those customers will actually see that forum post?”
I agree that this is an issue. This information should be on the front page of the website, in a sticky at the top of the forum, as well as tweeted and facebooked out. The information should also contain details on what information needs to be included in the request to support, the warning that the current account will be lost, and a concrete date that they (anet) are willing to refund back to.

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion. Many have liked what they have seen, and as such have already tossed their money at anet for the expansion. Others, like yourself, obviously just need to wait til it comes out, get feedback from the people playing it, and make a final decision at that point.

The part about FAQ, why you are belittling something that has caused an uproar is beyond me.

And you cannot assume when or how the decision was made, Vayne made that clear to me and I agree with that.

The issue is not that they changed the page. That should have been expected. It is not uncommon for companies to make decisions that require their FAQ pages to be updated to be accurate.

The issue is that Anet didn’t have concrete decisions to begin with, and as such people made purchases they didn’t necessarily need to. However, it does sound like they are trying to rectify that a bit by doing refunds for those that ask.

echo.2053:

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

I was merely pointing out that its a matter of opinion, considering everyone seems to forget that little fact.

People keep making comments like “its not worth $50” and “its overpriced” like it is indeed a fact that everyone knows/agrees on/etc. Except, it’s not a fact. It’s their opinion. Yes, it’s their right to feel that way, but they shouldn’t been trying to force that opinion on others and repeatedly tell people they are wrong for feeling otherwise or for opting to buy the expansion.

Do note that I did not tell anyone whether or not to buy something. I merely pointed out that they should wait until they can get more information (ie after the expansion drops) and then make a final decision.

Yeah they refund if you accept to lose your all progression a.k.a. they remove your old account.

I’m sure someone said "Try it, what’s the worst that can happen ? " -laugh-

Phoenixlin.8624:

Yeah they refund if you accept to lose your all progression a.k.a. they remove your old account.

I can understand why people would have an issue with that.

I wonder if someone that bought the game on sale, could just pay them the $40 difference and just have their account upgraded? Or maybe that’s a bit too involved for their set up.

Either way, I’m glad I’m not one of their support people right now.

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

I was merely pointing out that its a matter of opinion, considering everyone seems to forget that little fact.

People keep making comments like “its not worth $50” and “its overpriced” like it is indeed a fact that everyone knows/agrees on/etc. Except, it’s not a fact. It’s their opinion. Yes, it’s their right to feel that way, but they shouldn’t been trying to force that opinion on others and repeatedly tell people they are wrong for feeling otherwise or for opting to buy the expansion.

Do note that I did not tell anyone whether or not to buy something. I merely pointed out that they should wait until they can get more information (ie after the expansion drops) and then make a final decision.

no one is forgetting that its a matter of opinion. How are they “forcing” their opinion on others? Are they twisting your arm, holding your family hostage etc to read and/or believe what is being said by another rando commando? You are not obligated even remotely to enter and read a thread – heres a straight fact I did not ready the majority of first posts in this thread – problem?

If a community does not voice their opinions then it can be assumed that nothing is wrong. If you feel that the expansion is under priced and wish to throw thousands at them anet will not stop you from doing so ( unless you try to pay by a bouncing check) – Does not matter to me even if it were to bankrupt you.

TLDR : if you don’t like reading it – don’t enter a thread about it – problem solved

echo.2053:

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

I was merely pointing out that its a matter of opinion, considering everyone seems to forget that little fact.

People keep making comments like “its not worth $50” and “its overpriced” like it is indeed a fact that everyone knows/agrees on/etc. Except, it’s not a fact. It’s their opinion. Yes, it’s their right to feel that way, but they shouldn’t been trying to force that opinion on others and repeatedly tell people they are wrong for feeling otherwise or for opting to buy the expansion.

Do note that I did not tell anyone whether or not to buy something. I merely pointed out that they should wait until they can get more information (ie after the expansion drops) and then make a final decision.

no one is forgetting that its a matter of opinion. How are they “forcing” their opinion on others? Are they twisting your arm, holding your family hostage etc to read and/or believe what is being said by another rando commando? You are not obligated even remotely to enter and read a thread – heres a straight fact I did not ready the majority of first posts in this thread – problem?

If a community does not voice their opinions then it can be assumed that nothing is wrong. If you feel that the expansion is under priced and wish to throw thousands at them anet will not stop you from doing so ( unless you try to pay by a bouncing check) – Does not matter to me even if it were to bankrupt you.

TLDR : if you don’t like reading it – don’t enter a thread about it – problem solved

Wow, and here I was just having a discussion and you go off on me like I’m the one with my panties in a bunch, when it’s actually you that has the issue. Obviously I poked a sore spot. I guess I could suggest taking your own advice.

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

I was merely pointing out that its a matter of opinion, considering everyone seems to forget that little fact.

People keep making comments like “its not worth $50” and “its overpriced” like it is indeed a fact that everyone knows/agrees on/etc. Except, it’s not a fact. It’s their opinion. Yes, it’s their right to feel that way, but they shouldn’t been trying to force that opinion on others and repeatedly tell people they are wrong for feeling otherwise or for opting to buy the expansion.

Do note that I did not tell anyone whether or not to buy something. I merely pointed out that they should wait until they can get more information (ie after the expansion drops) and then make a final decision.

no one is forgetting that its a matter of opinion. How are they “forcing” their opinion on others? Are they twisting your arm, holding your family hostage etc to read and/or believe what is being said by another rando commando? You are not obligated even remotely to enter and read a thread – heres a straight fact I did not ready the majority of first posts in this thread – problem?

If a community does not voice their opinions then it can be assumed that nothing is wrong. If you feel that the expansion is under priced and wish to throw thousands at them anet will not stop you from doing so ( unless you try to pay by a bouncing check) – Does not matter to me even if it were to bankrupt you.

TLDR : if you don’t like reading it – don’t enter a thread about it – problem solved

Wow, and here I was just having a discussion and you go off on me like I’m the one with my panties in a bunch, when it’s actually you that has the issue. Obviously I poked a sore spot. I guess I could suggest taking your own advice.

Not really Im just bored at work finding entertainment with the whiteknights who would defend anets honor with their lives even it the end resulted in an increased benefit to themselves.

sure which part of my advice should I follow?

echo.2053:

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

I was merely pointing out that its a matter of opinion, considering everyone seems to forget that little fact.

People keep making comments like “its not worth $50” and “its overpriced” like it is indeed a fact that everyone knows/agrees on/etc. Except, it’s not a fact. It’s their opinion. Yes, it’s their right to feel that way, but they shouldn’t been trying to force that opinion on others and repeatedly tell people they are wrong for feeling otherwise or for opting to buy the expansion.

Do note that I did not tell anyone whether or not to buy something. I merely pointed out that they should wait until they can get more information (ie after the expansion drops) and then make a final decision.

no one is forgetting that its a matter of opinion. How are they “forcing” their opinion on others? Are they twisting your arm, holding your family hostage etc to read and/or believe what is being said by another rando commando? You are not obligated even remotely to enter and read a thread – heres a straight fact I did not ready the majority of first posts in this thread – problem?

If a community does not voice their opinions then it can be assumed that nothing is wrong. If you feel that the expansion is under priced and wish to throw thousands at them anet will not stop you from doing so ( unless you try to pay by a bouncing check) – Does not matter to me even if it were to bankrupt you.

TLDR : if you don’t like reading it – don’t enter a thread about it – problem solved

Wow, and here I was just having a discussion and you go off on me like I’m the one with my panties in a bunch, when it’s actually you that has the issue. Obviously I poked a sore spot. I guess I could suggest taking your own advice.

Not really Im just bored at work finding entertainment with the whiteknights who would defend anets honor with their lives even it the end resulted in an increased benefit to themselves.

sure which part of my advice should I follow?

LOL. I am not a white knight, though people love to mistakenly call me one (thus the signature). I’ve grumped and kittened about plenty during my time with the game, everyone just conveniently forgets about that.

As for which part, well you obviously don’t like my opinion, so you could just not bother reading my posts. There. Issue Solved.

Knighthonor.4061:

June 23rd trait patch drama will overshadow all this price drama in the coming week.

This is what I figure, too. Especially if the changes are so sweeping that berserker gear is no longer viable. Though I have my doubts about the meta actually changing.

My thing is, who knows if after release they simply won’t split the two again and have base game and HoT be buyable?

Plans change. Also, about content… has ANY MMO showed off $50 worth of content and everything to do before release? I can’t remember. I’m sure the WoW expansion before last didn’t showcase every single zone and thing to do in it.

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

echo.2053:

LanfearShadowflame.3189:

“The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…”
This is entirely a matter of opinion.

If its a matter of opinion then why are you defending against it? worst case scenario the expansion goes cheaper and you get even more value out of it. If you feel like its under priced you can always write a donation check out to them, no company in their sane mind would turn down free money

I was merely pointing out that its a matter of opinion, considering everyone seems to forget that little fact.

People keep making comments like “its not worth $50” and “its overpriced” like it is indeed a fact that everyone knows/agrees on/etc. Except, it’s not a fact. It’s their opinion. Yes, it’s their right to feel that way, but they shouldn’t been trying to force that opinion on others and repeatedly tell people they are wrong for feeling otherwise or for opting to buy the expansion.

Do note that I did not tell anyone whether or not to buy something. I merely pointed out that they should wait until they can get more information (ie after the expansion drops) and then make a final decision.

no one is forgetting that its a matter of opinion. How are they “forcing” their opinion on others? Are they twisting your arm, holding your family hostage etc to read and/or believe what is being said by another rando commando? You are not obligated even remotely to enter and read a thread – heres a straight fact I did not ready the majority of first posts in this thread – problem?

If a community does not voice their opinions then it can be assumed that nothing is wrong. If you feel that the expansion is under priced and wish to throw thousands at them anet will not stop you from doing so ( unless you try to pay by a bouncing check) – Does not matter to me even if it were to bankrupt you.

TLDR : if you don’t like reading it – don’t enter a thread about it – problem solved

Wow, and here I was just having a discussion and you go off on me like I’m the one with my panties in a bunch, when it’s actually you that has the issue. Obviously I poked a sore spot. I guess I could suggest taking your own advice.

Not really Im just bored at work finding entertainment with the whiteknights who would defend anets honor with their lives even it the end resulted in an increased benefit to themselves.

sure which part of my advice should I follow?

LOL. I am not a white knight, though people love to mistakenly call me one (thus the signature). I’ve grumped and kittened about plenty during my time with the game, everyone just conveniently forgets about that.

As for which part, well you obviously don’t like my opinion, so you could just not bother reading my posts. There. Issue Solved.

I completely ignored your signature ( im not allowed to have one anymore for pointing out gold spammers that anet denied for a good while).

Where is it that part at? I was was merely curious at yours and the other whiteknights reasoning for the need to refute anothers opinion when its voicing a dissatisfaction. In an oddly strange way the answer from them has been the same – " I don’t really have a problem with people asking for a reduced price". If you find the addon worth $50 kudos to you, if you value it at %70 but do not wish to upgrade the package I even went out of the way to provide you a way to get anet the $20.

Seems to me its a toss up between deception, and incompetence. Question is, which would Anet prefer to be?

My 2 coppers:

• The correct word to use is “misleading,” not deceitful. It’s clear that the older statements misled people to believe something that is no longer true.
• Sorry, Lanfear, but stating that it’s still true that HoT requires core GW2 is nothing but semantic justification. Sure, it’s required, but the older statements create the impression that one would have to buy GW2 separately, whereas now one does not have to buy it separately. The semantic trick does exactly nothing for those who believed the old statement because of what it said and because of past policy by both ANet and BlizzAct.
• Is it so hard to believe that NuANet did something at the last minute? The history of this game suggests that policy has changed a lot. Is it also hard to believe they did not adequately consider what they were doing? They’ve done so, many times.
• Fwiw, my guess is that NCSoft put pressure on them to generate as much increased revenue as possible before the end of Q2. Is it impossible to believe that ANet management thought about bumping sales to prospects using the linked core and HoT without considering how it would affect those who bought the game recently? I have zero trouble believing this.
• Having created this situation, larger companies take time to decide how to address the situation. This is especially true if they are have a lot on their plate. Where I worked, “end of financial reporting” periods tended to be busy times, at least for some — and decisions on how to remove egg from the company’s face always took longer than the decision that created the egg in the first place.

My conclusion? Push for refunds if you you’ve bought the game since HoT and prefer the 10 to whatever dollars you spent to losing whatever progression you might have gained. I don’t know if you’ll get one, but I would push Support as hard as I could.

Kalavier.1097:

My thing is, who knows if after release they simply won’t split the two again and have base game and HoT be buyable?

[…]

If that was the case there would be no need to change the FAQ.

Q: Do I have to own Guild Wars 2 to play the expansion?

A: Yes, but Guild Wars 2: Heart of Thorns includes the Guild Wars 2 core game.

This leads customers to believe that HoT itself already includes base GW2, not just the pre-order.

If they again change the FAQ after the pre-order is done, then once again they are misleading customers.

Vayne.8563:

It only takes one guy to forget or not check. No matter how big the business. More people doesn’t mean better organization. A lot of times, more people means more confusion. It also depends on how much everyone is doing at the same time.

If you don’t see it as a possibility, then I don’t know what to tell you. I’ve been in too many situations in too many business where stuff that absolutely can’t be missed got missed.

It also only takes one person to go back to that FAQ after the tremendous out cry and change it to have the original text and an update with the current situation.

However I haven’t seen a lot of damage control from Anet unless some of the accounts trying to defend them in the forums are actually Anet employees…but that’s a pretty paranoid way to think.

It was false advertising. It doesn’t actually matter much if it was intended or not.

If you tell someone he will need A to use B and B is an expansion to A, it is fairly safe to assume that if you only buy B it will not work.
Additionally, if someone says “Hey you can buy B soon, but as you will need A to play it, I have this very special offer for you!” the costumer is tricked into buying A now, so he can play B in the future.

Now, after offering A for monthes on special sales, telling everyone that if you buy B, A is no longer required (because B actually includes A) any half decend lawyer will win the case on false advertising.

While I don’t care, I think ANet is walking on fairly thin ice here.

ZudetGambeous.9573:

The real problem is that they have not revealed $50 worth of content… so far we have seen $15-20 worth…

This^

The content shown is no where close to the price of a full game. They even stated numerous times, when asked how big the expansion is (maps etc) that they will concentrate on a small area and make it indepth..vertical and all that jazz. That means at best 2-3 maps will be released relatively small compared to core maps but with vertical elements that on the long run will not have a good impact as ppl just get tired of 1 zone’s esthetics…regardless of how much goes up or down.

I personally decided not to buy this expansion. The work put into it is no where close the value of my money…and the potential money i would have payed on the gemstore like i did so far in 2 years AND my experience ingame to help other players and so on. When i think about them stating they started working on this expansion for almost 2 years it makes me puke.

I also suggest ppl who just don’t like the deal to NOT buy the expansion. The best way to “punish” a seller is to hit him where it hurts the most..his wallet. No amount of QQ on the forums will change the deals they have now because they already started getting income from them. 1 character slot for base game will have a small impact. The problem runs deeper.

Vayne.8563:

echo.2053:

Maybe you can answer this for the round table of white knights – What does it really matter to you if existing players are asking for a cheaper base expansion price? how does that affect you in the long run?

still can’t answer this vayne Q_Q_Q_Q_Q_Q

I don’t have a problem with people asking for a cheaper price. I don’t have a problem with people not being satisfied with what’s on offer so far. I don’t even believe it was right for Anet not to include a character slot in the base version. I think it should have come with a character slot.

I have a problem with threads that circumvent forum rules to emulate curse words when the same thing could have been said in a reaosnable manner. Sometimes it’s all about tone. Maybe I’m just old and used to a different level of decorum. I should probably stay off the net.

no honestly u are just in every single thread atm attacking everyone who is not your opinion. like u want us to blindly accept ant follow anet even if we feel bad about it, how about u give up as u cant change how someone feels about something if u dont even wanna try to understand why we are upset. u just say no u are all wrong and anet is great and u should stop whining and complaing and vets shouldnt feel bad about this..etc.
who are u again to tell me how i have to see something?

Well, intentional or not, there is a reason why a lot of people are upset and I don’t think it’s strange.

Sure, games do cost less over time in general. GW2 has been kept high as it’s B2P. Nothing strange about that, but GW2 was still pricey after being out for a while compared to other games where the box price drops dramatically after one or two years at the most. Of course, if you then start selling the game much more cheaply in the wake of an expansion that is said to require the core game to play, the implication is that Anet are dropping the prices in preparation of the expansion to make it more accessible to newer players. However, if then at the last moment you decide to make the core game part of the expansion, of course people will feel tricked.

It doesn’t matter if it was intentional, planned or not. It’s a reality that no one can really deny. It really doesn’t matter if it was legal or not. It’s common sense to see that something happened here that’s not quite fair. Anet offers refunds now. It says they realise the mistake but they don’t want to cut their profits too much either so they won’t advertise it either.

What it does make me wonder is this: If the sales of the core game at reduced prices was going really well, there is no reason to add it to the expansion for free. So my guess is that those sales the last few months have not opened up the gates for a lot of new players and this is their way of fixing that unfulfilled expectation.

All in all I don’t think it was very smart of them to play it this way, but because of the B2P model my guess is that their profit margin isn’t that awesome. If that’s correct, the real question becomes, what is it worth to you to keep this game alive and well? Perhaps if you like this game you will forgive them for this in support of a game that you really like but is perhaps not as financially stable because of its business model.

Me, I don’t care so much about the price. I rarely play and I will wait because I’m sure the expansion will go down in price over time just the same and then I’ll see if it still matters. Who knows, maybe we’ll get it for free with the next expansion.

Gehenna.3625:

What it does make me wonder is this: If the sales of the core game at reduced prices was going really well, there is no reason to add it to the expansion for free. So my guess is that those sales the last few months have not opened up the gates for a lot of new players and this is their way of fixing that unfulfilled expectation.

All games eventually reach a point where they are phased out. If a retailer has any left, he throws it in the bargain bin to get rid of it. It may very well be that ANet was considering making the core game F2P to attract new players who might then spend in the store. I believe they chose not to because of RMT players being able to get free accounts and maybe also because some vets would make numerous accounts for laurel farming of T6 mats.

GW2 was selling for $10 right after the HoT announcement. That’s an 83% discount from the initial sale price of $59.99. My sympathies are with those who’ve bought the game since the HoT announcement based on thinking they’d need to to progress in the game. I believe that it would be fair for ANet to do something to redress this issue beyond just refunding sales in the last 30 days. Iirc, the refund policy at launch was six months, not one.

IndigoSundown.5419:

Gehenna.3625:

What it does make me wonder is this: If the sales of the core game at reduced prices was going really well, there is no reason to add it to the expansion for free. So my guess is that those sales the last few months have not opened up the gates for a lot of new players and this is their way of fixing that unfulfilled expectation.

All games eventually reach a point where they are phased out. If a retailer has any left, he throws it in the bargain bin to get rid of it. It may very well be that ANet was considering making the core game F2P to attract new players who might then spend in the store. I believe they chose not to because of RMT players being able to get free accounts and maybe also because some vets would make numerous accounts for laurel farming of T6 mats.

GW2 was selling for $10 right after the HoT announcement. That’s an 83% discount from the initial sale price of $59.99. My sympathies are with those who’ve bought the game since the HoT announcement based on thinking they’d need to to progress in the game. I believe that it would be fair for ANet to do something to redress this issue beyond just refunding sales in the last 30 days. Iirc, the refund policy at launch was six months, not one.

Like I said, it’s mostly the way they went about it. Timing is important.

US law allows a thing called ‘Puffery’. Look it up. I think you may be surprised what is and is not lawful.

the FAQ is still wrong

Q: Do I have to own Guild Wars 2 to play the expansion?

A: Yes, but Guild Wars 2: Heart of Thorns includes the Guild Wars 2 core game

how can they even answer the question with a yes is beyond me. The answer is no.
No you dont need it as it is included with all hot packages.

And imho i think anet should be actively emailing any new account created after the hot expasion was annouced and the FAQ explicited stated that they needed to buy the core game to play HoT and explaining to them about the change in direction here and offering them a full refund on the core game if they would like to pre-purchase HoT.

False Advertising

“Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities” (Lanham Act, 15 U.S.C.A. § 1125(a)).

Proof Requirement

To establish that an advertisement is false, a plaintiff must prove five things: (1) a false statement of fact has been made about the advertiser’s own or another person’s goods, services, or commercial activity; (2) the statement either deceives or has the potential to deceive a substantial portion of its targeted audience; (3) the deception is also likely to affect the purchasing decisions of its audience; (4) the advertising involves goods or services in interstate commerce; and (5) the deception has either resulted in or is likely to result in injury to the plaintiff. The most heavily weighed factor is the advertisement’s potential to injure a customer. The injury is usually attributed to money the consumer lost through a purchase that would not have been made had the advertisement not been misleading. False statements can be defined in two ways: those that are false on their face and those that are implicitly false.

1) False statement: The original GW2 game is needed to play the expansion GW2:HoT
2) Everyone interested in GW2:HoT was mislead to require GW2
3) People would have not bought GW2 if they knew that the expansion was including the full game
4) Yap
5) People payed money for something they didn’t have to.

Dunno, looks good to me.

Kaiyanwan.8521:

1) False statement: The original GW2 game is needed to play the expansion GW2:HoT

Except that this is not a false statement. The core game is required in order to able to play HoT.

The fact that they include the core the game in the expansion pack further supports that it is a true statement.

What you’re trying to prove is that Anet misled you into needing to purchase the core game, which yes could be implied from that statement. However, that is not what the statement says, and no where did they ever claim that they would not include the base game in the purchasable package (then, or now).

Legalese….so (not) fun.

LanfearShadowflame.3189:

Kaiyanwan.8521:

1) False statement: The original GW2 game is needed to play the expansion GW2:HoT

Except that this is not a false statement. The core game is required in order to able to play HoT.

The fact that they include the core the game in the expansion pack further supports that it is a true statement.

What you’re trying to prove is that Anet misled you into needing to purchase the core game, which yes could be implied from that statement. However, that is not what the statement says, and no where did they ever claim that they would not include the base game in the purchasable package (then, or now).

Legalese….so (not) fun.

All a lawyer would need to do is point to ANet’s only prior sale of an expansion (Eye of the North). Players were required to own one of the GW campaigns to access EotN content. EotN was later bundled with other campaigns in package deals, but was not so bundled when first offered. That lawyer could also then point to other providers in the same industry who require a base game to access an expansion, and also do not provide a bundle on the first offering of that expansion. At this point, multiple precedents would support the contention that consumers had every right to expect that purchase of the game was necessary, not that the game was necessary.

Once that was established, your defense point would be reduced to semantics and dismissed as a consideration in determining whether consumers were misled. This would not prove intent to deceive. That could not be proved without more information than I’ve seen. However, I don’t believe that would be necessary to establish that ANet is in the wrong.

LanfearShadowflame.3189:

Kaiyanwan.8521:

1) False statement: The original GW2 game is needed to play the expansion GW2:HoT

Except that this is not a false statement. The core game is required in order to able to play HoT.

The fact that they include the core the game in the expansion pack further supports that it is a true statement.

What you’re trying to prove is that Anet misled you into needing to purchase the core game, which yes could be implied from that statement. However, that is not what the statement says, and no where did they ever claim that they would not include the base game in the purchasable package (then, or now).

Legalese….so (not) fun.

I looked at my account page after adding HoT to my account. It doesn’t say “core” and “HoT” It says only and I repeat ONLY “HoT”. It is treated as a stand-alone as far as the game is concerned.