Good Morning everyone !!
well I’m trying to buy GW2 Expanion but the website ( Buy.Guildwars2.com ) keep telling me ( Payment Authorisation Failed ). I’m using MasterCard and yes my card still active and I double check my bank account and there is more than enough money to buy the Expansion ……
I’d try a different payment method then, they do accept PayPal. If that doesn’t work, contact support and never try buying through a 3rd party.
Given your spelling of “authorization”, I’m going to assume you’re foreign. (As in, not located in the States.)
Any time I’ve had to buy across national boundaries, I’ve had to use PayPal. So-called “naked” credit cards (meaning: cards that aren’t used in connection with a payment service like PayPal) tend to be rejected across borders.
Please note: Even if you attach the credit card to PayPal, it may require jumping through extra hoops like account verification. If you know what you’re doing and you’re comfortable with the notion, you can link a bank account directly to PayPal and this seems to work just fine – I was finally able to buy ship skins and such from Elite: Dangerous’ web store once I set up a PayPal with a bank account attached.
So, in my experience, here are your options:
1) Call the card issuer during business hours and see if they’ll lift international restrictions. (WARNING: THIS WILL MAKE YOUR CARD MORE ATTRACTIVE TO HACKERS. TRUST ME, THERE’S A GOOD REASON FOR THE CAPS HERE. DON’T DO THIS UNLESS a) YOUR BANK HAS A STRONG ANTI-FRAUD DEPARTMENT AND b) THE CARD YOU’RE USING DOESN’T HAVE A MASSIVE CREDIT LINE.)
2) Link a bank account to your PayPal account (presuming you have one – this is GENERALLY a safer method, but nothing is bulletproof.)
3) Preorder a copy of the game from a retailer that readily accepts payment options from your country. In order to get Elite: Dangerous as an American (before I set up a dedicated gaming account on PayPal, of course), I was forced to purchase through Steam.
If you’re good about your personal security, #2 is probably your best solution long-term. I’d advise having a separate bank account for it, though, so as to protect your finances to the best of your ability.
Good luck! -Sid
(EDIT: I noticed you also mentioned your bank balance. It sounds like you’re using a debit card and not a credit card – if that’s the case, don’t bother. Even if your bank lifted international restrictions, it’s incredibly unlikely your debit card will be accepted across international lines. If this is indeed the case, I advise option #2.)
