Just bought HoT ultimate didnt get items

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: Thief.5186

Thief.5186

So i just bought the ultimte version of the expansion but i didnt get the items that come with it, i gotthe 4000 gems but i did not receive the Mini/Finisher/Character slot/Guild hall decoration/or glider skin

Do i get these when the expansion actually comes out? Or is this a problem that i should contact support about?

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: Argon.1563

Argon.1563

Contact support. The gems should be added to your account upon purchase.

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: Thief.5186

Thief.5186

Contact support. The gems should be added to your account upon purchase.

Ya i just got them it was delayed for some odd reason im all set now though i got everything and cant wait to play The Reaper thanks

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: latinkuro.7304

latinkuro.7304

You receive all digital items right away.

contact support.

LOVE: Raids & Fractals.
HATE: Jumping puzzles.
DESPISE: TIME GATES, RNG & THE TRINITY !

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: Mortifer.2946

Mortifer.2946

So it is enough to wait for the in-game mail.

/solved

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: eaxe.8570

eaxe.8570

Check your in-game email-make sure you don’t have more than 10 emails-delete some if you do, then they can be delivered.

Just bought HoT ultimate didnt get items

in Guild Wars 2: Heart of Thorns

Posted by: Famine.3164

Famine.3164

I had to restart the client to get my stuff…