Prepurchase and refunds

Prepurchase and refunds

in Guild Wars 2: Heart of Thorns

Posted by: States.6387

States.6387

Are refunds for the original guild wars 2 still available if you prepurchase HoT?

I bought this game for somewhere between 50-70$ (idr the actual price) so if i buy HoT will i get that first purchase refunded to me?

Havnt been in the game for a month or two so sorry if this has been brought up multiple times, any help to these questions are appreciated

Prepurchase and refunds

in Guild Wars 2: Heart of Thorns

Posted by: Zalladi.4652

Zalladi.4652

It depends on when you purchased the original core game and where.

If it was within the last 30 (or between January and June 2015 – Source) days and from the official site here, you can get a refund by submitting a support ticket.

If it was further than the last 30 days and from the official site, you might be able to get a refund but it will be less likely to work. Submit a ticket and find out.

If it was from a 3rd party retailer, you are very unlikely to get a refund unfortunately.

Prepurchase and refunds

in Guild Wars 2: Heart of Thorns

Posted by: States.6387

States.6387

It depends on when you purchased the original core game and where.

If it was within the last 30 (or between January and June 2015 – Source) days and from the official site here, you can get a refund by submitting a support ticket.

If it was further than the last 30 days and from the official site, you might be able to get a refund but it will be less likely to work. Submit a ticket and find out.

If it was from a 3rd party retailer, you are very unlikely to get a refund unfortunately.

Ah ok, i purchased it from this site but was 2 years ago so i probably wouldnt be able to get one -.- Thanks for the response